Category: | Loan Agency |
Address: | 780 Buford Hwy, Suwanee, GA 30024 |
Phone: | +1 678-720-0555 |
Site: | idallc.com |
Rating: | 1.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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DB GIRL
NOT GOOD!!! NOT GOOD AT ALL!!! I HAVE GOT MY CAR THROUGH CARTERSVILLE AUTO LENDING IN CARTERSVILLE GA. ,MY ACCOUNT MANAGER WAS MRS.RAY. I HAD TOLD THE BANK SIMCE DAY ONE THE PROMBLEMS I WAS HAVING WITH THE CAR,THE FIRST NIGHT I HAD MY CAR I HAD LOCKED ONLY TO FIND OUT A FEW HOURS LATER WHEN I WENT TO GET THE PAPER WORK OUT { THE SAME DAY I SIGNED FOR THE CAR] THAT MY KEY SWITCH WOULD NOT UNLOCK IT . ? SO I HAD TO CALL A LOCKSMITH OUT TO UNLOCK MY CAR.{ $50} I COULDNT LOCK MY CAR. A 2005 BMW 330 CI ... I CALLED THE DEALERSHIP THE VERY NEXT DAY AND WAS ONLY TO BE TOLD THERE WAS NOTHING THEY COULD ABOUT ITAND SALESMAN JACK SAID IT MUST HAVE HAPPENED WHEN I PULLED OFF THE LOT BC IT WAS WORKING FINE THEN. FINALLY A WEEK LATER... THEY REALIZED THE BANK HADNT PAID THEM FOR THE CAR YET. SO THEN THEY WANTED TO WORK WITH ME. THEY PUT ME IN A RENTAL CAR FOR ALMOST 2 WEEKS .. IT WAS A HORRIABLE CAR,SMOKE SMELL,DOG HAIR,AND NEVER PUT GAS IN IT EITHER WHEN MY CAR WAS DROPPED OFF ON HALF A TANK OF GAS WHEN I GOT MY CAR BACK IT 10.000+ MILES ADDED TO IT AND WAS ON E . [ LUCKILY I TAKE PICS FOR PROOF] THE DEALERSHIP STATED NUMEROUS OF TIMES IT WAS GOING TO BE TOWED TO THE PLACE TO FIX THE SENSOR. MYSELF AND MY HUSBAND FIGURES THAT HOW IT JUMPED UP IN MILEAGE WAS BECAUSE THEY HAD RESET THE ODOMETER TO MAKE IT LOOK BETTER ON THE MILEAGE, WHEN THE SENSOR GOT FIXED IT SHOWED THE ORGINIAL MILES THE CAR HAD ON IT. THAT WAS THE FIRST ISSUE WITH THAT CAR NEXT ISSUE WAS WHEN I HAD MY CAR FOR ABOUT 2 MONTHS MAYBE AND THE FRONT BUMPER FELL OFF AND LEFT ME STRANDED WITH 2 KIDS .. COME TO FIND OUT THE DEALERSHIP RIGGED IT UP WITH STRAPS. SO HAD TO GET THAT FIXED WHICH WASNT VERY CHEAP.. THEY NEVER PAID ONE DIME FOR ANY OF IT TO GET REPLACED. AFTER THAT HAD HAPPENED I WAS ON THE PHONE WITH THEM AGIAN THE VERY NEXT DAY IDA BANK TOLD ME TO CALL THE DEALERSHIP SO I DID ONLY TO BE TOLD AGIAN THAT " THIER MECHANICS INSPECT IT BEFORE ITS PUT ON THE LOT" AND THEY DIDNT UNDERSTAND WHAT HAPPENED . LIKE I DID IT TO MY OWN CAR MYSELF! I SPOKE WITH MRS.RAY AND LET HER KNOW WHAT STEVE[MANAGER] AT CARTERSVILLE AUTO LENDING WAS SAYING TO ME. I ALSO LET HER KNOW THAT THE CAR "CHECK ENGINE" LIGHT HAD CAME ON AND THE ROTOTARS SYMBOL HAD ALSO. MRS. RAY STATED FOR ME TO GO AND HAVE IT LOOKED AT AND FOR ME TO SEND HER THE INVOICE FOR THE REPAIRS BC THEY HAVE A WAY THEY CAN FIX IT AND JUST ADD SO MUCH ONTO TO MY MONTHLY BILL EACH MONTH.[ BEFORE SHE TOLD ME THAT I TOLD HER THEY CAN JUST COME GET THE CAR]..SO WHICH I AGREED I WOULD KEEP THE CAR UNDER THE UNDERSTANDING LIKE MRS.RAY STATED MY PAYMENTS WOULD BE FROZE UNTIL THE CAR WAS FIXED PROPERLY! SO I WENT THE VERY NEXT DAY AND GOT THE INVOICE SENT TO THEM AFTER THEY UN-DISABLED MY CAR. JUST LIKE I TOLD MRS.RAY WHAT WAS WRONG WITH IT CAME TO $1,043 AND SENT THE INVOICE FROM THE MECHANIC TO HER . THAT WAS ON A MONDAY SHE STATED SHE WOULD FOWARD THAT OVER TO HER MANAGER AND GET BACK IN TOUCH WITH ME.....TUESDAY NEVER HEARD NOTHING..WEDNESDAY NEVER HEARD NOTHING... THEN BAM THURSDAY MORNING MY HUSBAND LEFT TO GO TO WORK THEN BAM MY CAR WAS GONE!!!! SO IM NOW TRYING TO FIGURE OUT WHATS GOING ON WITH THIS SCAM!!!! NEVER WILL DO BUSINESS AGIAN WITH THEM AND NEVER WILL RECOMMEND ANYONE ELSE TOO EITHER. SCAM,SCAM,SCAM!! NOT TO MENTION MY CAR PAYMENT MONTHLY IS 484$ PLUS THE 7.50 FEE IT ADDS UP, AND THEY WANTED ME TO PAY 1,043 TO FIX THE CAR WHEN I ONLY HAD IT FOR 3 MONTHS!
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Jasmine Johnson
This company is literally the worst. I got my car at a buy here pay here.. and my loans are through this company. I have had my car for almost 3 years and I always make extra payments and my payments are ahead for the most part. I had a payment that was 17 damn dollars because I usually pay extra! Honestly I forgot about it. But it was JUST 17 dollars. And I got a phone call at my job about it! Never received a phone call on my cell number or an email or anything. They called my job saying they have been trying to contact me...over 17 dollars! Now I know they need their money.. but I know this is not how you should treat a customer who always pays extra!! And then Nikki has the worst attitude of them all!! She told me that when I make my next payment, that I need to call her to give her my confirmation number, when THEY are the ones who send me my confirmation number to my email every time! This company is so annoying. I am about to trade my car in JUST so I wont have to deal with this horrible customer service!
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Morales Landscape Group GMail
These people will drive you crazy if they finance your vehicle. They will call all hours of the day and night 50 times a day even if you are not behind on the payment. They will lose your paper work and bug you to death for stuff you have sent already a dozen times. If possible do not use this company. They charge 10 bucks to make a payment on the phone. The pay online never ever works. The only option is send a check and hope they get it posted to you account and not call you a million times when they have it. Or pay speed pay cost 9 bucks. This is a horrible company. I had to do 1 star to get this posted.
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butshesaidso
ok so ive had this truck for almost 3 years i know ive paid way to much for my truck i trying to make my payment on time but im always late and the crazy thing is they work with me i know if i had put more money toward the truck i wouldnt be in this mess the best advise i can give you guys save your money and buy a used car or go this way i could say all kinds of mean things but im tired of putting the blame on everyone one else its all about you to make that change life is to short to cast blame on people
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Jack Williams
Hello, I haven’t had any problems with the company and haven’t had any of the problems any of you guys have mentioned. I do know if we all paid our bills on time or in some cases paid them period we wouldn’t have to use lending companies such as IDA and at least they tried to help. I have had relatives and friends use companies that were really bad for example I have a friend who was late on a payment (2 days) the lending company showed up on the second night and repossessed his vehicle.
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Mary Lund
IDA is the WORST ever. ANYONE my daughter has everrrr dealt with through this company has been RUDE. NUMBER ONE.. THEY NEVER ANSWER THEIR PHONE.. & THENNNN They even tried to argue her up & down saying she missed a payment when she CLEARLY makes her payments faithfully. I would NEVERRR recommend them , not even to my worst enemy. Once her car gets paid off, she will NEVER EVER EVER make this MISTAKE again. DO NOT ... I REPEAT DO NOTTTTT GET YOURSELF INTO THIS.. you willlll regret it
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amara wheatley
They get one star as I had to give them something. The worst finance company I have ever dealt with whom takes advantage of the people they reap major benefits off of. Their level of service AWFUL, their professionalism AWFUL, and the treatment of their customers AWFUL. COMPANIES LIKE THIS SHOULD BE PUT OUT OF BUSINESS JUST AS THE FRAUDULENT AND CROOKED MORTGAGE COMPANIES WERE. So happy our relationship is over simply release the lien and leave me alone.
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Sy Yon
Very inept company- at the last minute when their books are no longer looking good, they transfer it to crescent bank and trust...and the double hit shows up on your credit report, which, coincidentally, is clean other than this predatory outfit. they (CBT) were run out of Georgia before, i guess they are the new front for the bank since they can not legally operate in Georgia. if you need a case cited, let me know...
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raphael williams
I bought my car from a buy here pay here place and it seems they have sold my loan to these people..and its only been 1 week but i tried to pay my note on there online website but it keeps saying my account # is invalid and everytime ive tried to call to get it straightened out no one answers the phone..ITS ONLY BEEN 1 WEEK AND IM STARTING TO UNDERSTAND THESE OTHERS REVIEWS ALREADY!!
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Antwain G
I see a lot of bad reviews. People must not pay their car note. i have been late multiple times and my rep is always understanding. Payment is a little high but ill be done paying off my loan in 1 year. The truck that i financed through them has never given me any issues and they are very professional when chatting by phone/email. Brought my vehicle out of Wake Forest, NC.
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Octavia Howell
Do not get a loan with this company. They are unprofessional and unresponsive. They assign your loan to one representative and that is the only one who can assist you. If that person is out, they simply have you leave a message in hopes the person will call you back. The interest rates are high and they have a payoff penalty. I would not recommend this company to anyone.
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Della mckitric
Customers that got there cars from Key Auto a buy here pay here lost, we got our accts sold to them without our permission and now we get reported to credit. the whole reason for by here pay here is not to full with all that mess. Now we have all this interest and have to pay a fee to make our payments.
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Crissie Wright
Stephanie Mims worked with me a great deal during the last year of my auto loan. She was always helpful, professional and friendly. She found solutions which worked for both IDA and myself. Now that my vehicle is paid off, I will truly miss her. IDA is very fortunate to have Stephanie as an employee.
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Melinda Hastings
This is the worst company I have ever done business with they have given me 2 different account #a so I can make my payment and neither one works and when I call to pay no answer my car was almost paid off and my loan was sold to this company never again and I would never suggest IDA to anyone
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Chris Reeves
I have bad credit and were the only people who would help me i havent had a problem paying and they are even helping me pay for a 2nd loan to fix my truck when my transmission has gone out. Angela is my case worker and she is very nice and has helped me when noone else has. Thank you
MI
mine yours
I pray for all of the people their, it is so sad at the heartless people.filled with hate,bitterness,may God have a light for there dark souls.I will be driving there to pay this off.please check into other companies and all there afflictes,i only rated one ,or there would be none.
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Andrew Mayfield
This is the worst finance company i have ever done business with! I can never get them on the phone when I need something, they call you none stop, and if you miss a payment they start talking about preposition. there customer service is completely horrible.
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Anthony Hansen
NEVER get a loan from them. I totaled my car and they charged off my loan which is WRONG! I have never missed a payment and made every payment on time. There is no excuse for this! Now I have to contact Equifax and get this mess straightened out.
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Quasar Alexander
IDA has been great to me so far. I have had some issues with my car but they did not sell me the car. They bought the loan. They provide options when things happen, just be patient and respectful and I am sure they will come thru.
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Beverly Hicks
Now being harassed bc their inspiration dept has not done their job they told me my insurance lapsed it did not and they are trying to charge me 95$ extra a month my old ins good till 8/11 my new insurance started 8/4... idiots
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Christina Epperson
I have had nothing but trouble with this company. They bought our loan from another loan company and are completely difficult to work with. I would not recommend anyone to use this loan service.
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jim Bone
They never answer the phone! Also been with them over 2 years and they never turned in all my on time payments to the credit bureau..sad . how does this help someone?
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LaToya Winston
IDA is a Blessing for me and my family, they extended their services beyond the normal terms. Experience is the Best Review....I would recommend IDA to anyone.
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Edward Searcy
I agree pay when you suppose to and keep your arrangements. That is for any financial company