Category: | Financial Planner |
Address: | 333 Broadway St # 800, Paducah, KY 42001 |
Phone: | +1 270-442-4612 |
Rating: | 2.1 |
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Samantha Justice
I have made every payment to them and one month before my car was paid off, I called to confirm. To my surprise they had tacked on one extra payment and a half and the lady I was speaking to could not tell me why. I do not recommend this place, it is Shady, the coupon book they gave to me they spelled their own company name wrong, they have nothing for internet payments, they charge you a fee if you use your card and pay via phone... I am very disappointed in this place. They obviously do not understand good customer service, but maybe they will realize that word of mouth can make or break a company and then start valuing their customers a little more.
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Kendra Mitchell
This place has no customer service. My interest rate was 15.9%. My car was only $8,800 TOTAL with fees and they charged me $3,400 in finance and fees. Two separate months I made my payment ON TIME and they didn’t take it out because they claimed I didn’t call, even though I had proof in my call log. I talked with my representative and she was extremely rude, interrupting me, and not letting me speak. All I was doing was asking questions about my account. If you have no credit/poor credit be ready to pay a lot of money.
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Jacklin Scott
I WOULDNT EVEN GIVE THEM ONE STAR! DO NOT SIGN WITH THIS BUSINESS. UNPROFESSIONAL, LACKING CUSTOMER SERVICE, THE MANAGER OF THE COMPANY HUNG UP ON ME TODAY BECAUSE SHE WAS WRONG. ZERO ACCOUNTABILITY, RESPONSIBILITY, AND INTEGRITY. DO NOT SIGN WITH THEM. YOU WILL REGRET IT. I REPORTED THEM TO THE BBB AS OF TODAY. I WILL BE, AND DEMAND TO BE, RESPECTED AS A CONSUMER. THERFORE, I WILL BE REFINANCING WITH ANOTHER BANK.
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marshdeer123
Just traded my truck in that I was paying 17% interest on and still had payments coming out of my banking account. I called the office and The woman was the rudest person I had ever talked to and treated me like a child. Definitely would never finance with them again, and would advise anyone even considering financing with them to get as far away as possible.
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Toby Tate
Worst customer service ever . Completely incompetent with your personal information . Discussed personal info with car lot owner that happened to call and let me know. Illegal? Very rude when asking them for info. And hung up when I told them call was on a recorded line. Very Shady at the least.
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alan nokes
I have bought three vehicles through them. They really helped me out when I needed financed. Credit costs money, so if you have a poor credit history expect to pay. Writing bad reviews because you probably breeched your contract is unreasonable. If you have perfect credit, finance somewhere else.
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Jessica High
I have a loan on a great car through these guys( I picked out). They are super friendly and I enjoy working with them. My credit was a 320 when I got my loan through them, they report every month to the credit bureaus.