Category: | Credit Union |
Address: | 4316 S Pennsylvania Ave, Lansing, MI 48910, USA |
Phone: | +1 517-393-7710 |
Site: | casecu.org |
Rating: | 2.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–2PM Closed |
KA
Karl glarner jr
Wow, had an experience today. Got yelled at and insulted by a customer service person at the Penn. branch when I went in to ask about the no hat policy. Does everybody know you can no longer wear a hat in CASE? Unless of course you are a Sikh, or Jew or other hat wearing religious type. Perhaps cops in uniform as well. Sorry chemo patients, hope your not embarrassed easily. Well, before they start strip searches, I will be moving my accounts (of 28 years) to another bank.
MA
Mark G
Would give it no star if I could. Very cold unfriendly place. Made me feel like a robbery suspect even though they had my ID in hand at the counter. Told me to take my hat off, just a simple ball cap. They say its to make the place more safe blah blah blah. Theyre even behind a big glass wall. What are you doing to your customers. Oh well Im sure you dont really care.
MI
mike mireles
NEGATIVE 5 STARS Dread going in here i get hassled by the security guard TAKE YOUR HAT OFF DO THIS DO THAT im not in a courthouse i understand stuff happens and idiots rob banks but i had an account there i felt PROFILED AND IM WHITE. staff is rude and I feel uneasy in there dont go to this location for this i will cancel my account and go to a friendlier enviornment
DA
David Jr
Man you guys are ruthless reviewing this bank , and all over a baseball hat ? They have been robbed so many times in the past couple years. Everyone wants to be a damn critic if your going to give anything a one star base it off of a few experiences not ONE SITATUION , ONE EMPLOYEE ... personally i switched from a bank and I love it . Every bank has flaws .
AU
austin suddieth
This Is The Most Respectful, Friendly, & Quick Enviromemt. Excellent Customer Service Ive Ever Had. Keep Up The Great Work Case Credit Union. I highly Appriciate it!!
GR
Greg Davis
15 year customer. Its like going to a correctional facility. Staff is very rude and i felt very uncomfortable there i will be moving to another bank
WI
william malletman
Sign says open to 6 on Monday - thursday. It was already closed at 5:30. Will attept to use Option 1 instead, even if I need to go to work early.
MA
Max P
People never answer the phone. Slow and unprofessional service.
JU
Juwion McAbee
RUDE!! RUDE!! RUDE!! DONT EVER BANK WITH THESE A**HOLES
DR
drakonus hibben
Kind service friendly staff no hassles to speak of.
CH
Christ Cakes
Treats my wife great and very understanding
RY
Ryan Allen
Are you a credit union or loan sharks...