|Address:||1215 Augusta Rd, West Columbia, SC 29169|
|Working:||9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 10AM–2PM Closed|
I went in today to try and pawn a couple of my electronics to come up with the remaining funds($55) to rent a uhaul for a move today. I went here based on the customer service reviews on google and more specifically from the owner, Ms. Cook. I truly believed I would walk out with a great feeling to have came up with something extra for the uhaul. As I began the process, i already felt a "unwelcoming" vibe from the store. The only person who spoke/addressed me was the lady who serviced me.(african american female with glasses). Even when I approached the counter and another gentlemen was causally eating a lunch order directly across from me. The lady who helped me said that she already knew she couldnt nothing with one of my items. Dont know how based on a visual(potentially could have sold faster than most items I seen). She then fielded a called and began assisting someone on the phone about a compressor. Working retail/hospitality, I learned this is a big "negative". This made me feel my business already not sufficient enough for them opposed to someone who was not even present in person. At that point my morale dropped a little more. She then hung up and said that she looked in their system for my other item and could not find it and without the packaging and something else she could not do anything with it. I politely said thank you and left. But at that point, I walked out the store feeling that I was not helped because I may have been seen as have stolen the items or something. I am not going to say that was the intention on her side but as a potential customer/ consumer, thats how I felt walking out the door, defeated possibly because of a pre-judging that led to the idea that I was not credible to do business. I will not return nor refer any business here based on my experience today.
Two horrible experiences with this place. First one they told mue my gold was fake and i took it to two other places that confirmed it was real and said these people are amateurs. Needless to say i sold my gold to one of the places for $1345. The most recent time i took some antique coins in which came directly from the United States mint and they told me my coins were fake bc they didnt weigh right. No silly your business doesnt weight right and yall are some characters. Laughing stock of pawn brokers. Dont take your valuables to this place bc they will tell you it is fake but if you go right dowm the street the real pawn brokers will tell you the truth.
This is Angie, the owner of West Columbia Pawn & Jewelry. We work hard to keep our prices within reason. I keep good staff on the floor, we watch our customers, when you touch an item- we are negotiating with you! Pawnshops are a fun and exciting shopping experience! When you can make an offer and negotiate a deal, it makes you smile and feel good about your item. I love selling! I love negotiating! I take great pride in the items I pawn, buy and sell. My shop is well kept and I know It IS THE CLEANEST PAWNSHOP around. Come on by and give us a try, bet we can put a smile on your face:)
A Private User
Stopped by to browse while visiting West Columbia Received a warm greeting as I walked in the front door. An item I was looking for was not in stock but was told the item could be purchased in an hour or so if I needed it immediately. I told the clerk not to hurry and that I could return the next day. Returned the next day, as planned, and my item was ready for purchase. This appears to be a local family operated business and I would definitely return. Excellent conversation and service. John from Tallahassee, Florida
Employees are very nice here. They have good prices on their inventory and also will give you a decent price for your pawn. My favorite pawn shop in the area.
I had a diamond bracelet that I know I payed $450.00,I tried to get a loan and all they could give me was $3.00.Yeah OK.There business sucks.
Ok get a moped and battery dead the young man helped me went and got me a hole new 1 everyone should go here and shop very nice people
I love Angie and her business. I have been going to her for over 10 years. She is the sweetest and will go beyond to help!
Really a great place to find a bargain. Friendly service, good variety, good quality. I highly recommend this shop.
Great place to get quick money when you are in a bind! The owner is very friendly and personable.
A Private User
realy nice guy