Category: | Bank |
Address: | 10625 SE Kent Kangley Rd, Kent, WA 98030 |
Phone: | +1 253-854-6907 |
Site: | wellsfargo.com |
Rating: | 3.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
OF
Office Gholia
Wells Fargo Bank, 10625 SE Kent Kangley Rd, Kent, WA 98030 Wednesday, August 17, 2016 9:30am Drive-thru tellers always GREAT & FRIENDLY Inside "branch manager" Not good at all. Need to brush up on "Customer service skills 101 with all Races of People, not just Spanish speaking customers" Dear "branch manager" you should try problem solving instead of blaming your customer and refrain from escalating a situation, embarrassing nobody but yourself and your branch. You would have thought that it was Monday morning..... =/ Sad that we have to ask our customers not to use Wells Fargo anymore, to please open a bank account anywhere else but Wells Fargo. This could have been very easily resolved if a REAL Customer Service person was the "Branch Manager" at Wells Fargo Bank, 10625 SE Kent Kangley Rd, Kent, WA 98030.
RI
Ritu Sharma
This location lacks customer service. Bank manager want to save money on office supplies. If you need any print out it is $5 per page. Next time you visit this location please consider donating printer paper. Big banks like Wells Fargo have NO money for office supplies. Icing on cake was when one of the banker told me that items/services I am requesting are time consuming. I guess it is not part to their job to spend time for customers. I think banker name was Sukdip or something starts with "suk".
EM
Emerald City
One of the best branches around. There has been a noticeable change in customer service, they certainly have earned my 5 stars. In the 8 minutes that I waited for a personal banker (very busy), I was checked on by other bank staff members 3 times. Keep it up guys!
WI
Winter Foote
They have always been so helpful and friendly. We have been with them for almost 4 years and have never had a problem.
MA
Mas Lavasani
Helpful people, for speaker other languages always you can find someone here :)
TO
TooDown TooDownn
They only have two tellers everyday. They need to hire more employees.!!!
SH
Sha hid
It takes two branch to do a simple notary. Still waiting for my notary.
JO
John Overbey
Great bank!
AM
Aman Bhardwaj
Gud deal