|Address:||1001 N Pinal Ave, Casa Grande, AZ 85122, USA|
|Working:||9AM–5PM 9AM–5PM 9:30AM–5PM 9AM–5PM 9AM–6PM 9AM–2PM Closed|
What else can I expect from a financial institution that has horrible reviews. Rudy Escalante from the Loan Department assisted me on the phone today. Absolutely unprofessional. After calmly explaining my situation of what I had even called previously about. He stated that it was my fault that First American Credit Union had taken my loan payment out TWICE! When I had called and they refunded me already but then decided to take it out again!! Like would you not be upset?!! I hope for the sake of this institution you guys fix your lack of customer service, Communication and over all get new or better trained employees. Your Employees make the company unique but there is nothing special or good about this place. My internet company has better service than this. You people are dealing with peoples financials. Get better or shut this place down.
I have been a member of first american for sometime the cashiers have always been very curious to me all the staff have have always been very helpful and nice thank you for all your help i would recomend you to my friends and asociates
Viola and Family GODS AMAZING GRACE
I am being charged $35 for 28 cents overdraft fees. Their mistakes on not putting things through properly and misquoted my available balance.
My card was locked out again. No after hour or early services for help. Had to call in late to work because of this in service
Rude, unorganized and new fees added every year. My family and I have been customers for 10+ years... Absolutely not impressed.
Just discovered a new fee to pay my bill on line. $10 convince fee. Looks like I mail my checks in now. N
Lousy web page and poor customer service via the phone...would not finance through this company again.
Rude, no communication among employees and their customers.. worst bank ever
charged me 65 dollars for moving money around on my account myself.......
Horrible customer service please bank elsewhere.