|Address:||3180 University Ave #100, San Diego, CA 92104|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM 9AM–4PM Closed|
The customer service from this branch is the worst. They do not call you back after leaving multiple voicemails. They provide false loan information in office and then you get the letters in the mail about the actual loan application dates. Go to another branch for better service. If sdccu wants the names of their associates I am happy to provide them. Something does need to be done. Your bank hold my funds as well as thousands of others. We pay for great customer service, so provide it
An associate at this branch helped me get into a loan to boost my credit score! They were patient enough to explain several times how the loan would work and even set up an automatic payment for me! The customer service at this office can be hit and miss. I will still give a strong five star rating because SDCCU is the best credit union!
I went in today to turn in paperwork for a refi and get a car loan. I had applied online and ended up with two different accounts. Luma helped me get everything sorted out and my account opened. Very friendly and supper helpful. Got a great rate on both. Thanks so much!
Very friendly and always efficient when it comes to addressing my needs. I hope the management knows how great the staff is here.
Jesus christ how does this dumpy bank stay in business? GO ELSEWHERE if you value your time and sanity!!!!!
Nothing but bad experiences and issues since opening this bank account
Pretty poor all around, very lazy bank
They treat their customers very good