Category: | Mortgage Lender |
Address: | 1125 Kelly Johnson Blvd #361, Colorado Springs, CO 80920, USA |
Phone: | +1 719-884-5500 |
Site: | novahomeloans.com |
Rating: | 4.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Brian Stauffer
This is the only rating I think have ever done but felt compelled to because of the level of service that I received from Annjie Williams at Nova Home Loans. She went so far above and beyond what is expected of a loan officer that it is difficult to describe accurately. Top notch service and respect is what I was provided from my very first conversation with her until the final moments as ink was drying at our closing. She made the entire process clear, concise and continually kept me up to date on what step to take and what to anticipate next. I always felt as if my loan mattered and that I was valued. She treated my loan as if it were a $5 million loan and I can tell you it was far from that. My loan was just as important to me as it was to her. Professional. Genuine. Sharp. Dedicated. Concerned. Hard working. Communicative. Thoughtful. These are just a few words I can find to describe Annjie and yet they will all fall short of a proper description. I knew at any point I could pick up the phone (and did, many times) and speak directly with her about any concerns. Working with a local company is such a huge advantage. If you find yourself as uncertain about your next step in the home loan maize, I was there and I am so relieved and thankful that I found Annjie to help me through the process!!! I know you will too!!!
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Daniel Hannum
I picked NOVA home loans strictly based on Google reviews and I am glad my wife and I made the decision to use them. Jim Braverman was our loan officer and he did an outstanding job going above and beyond on multiple occasions to ensure the closing process went smooth on our end. The overall process lasted approx 3 months and Jim would frequently call to ensure everything was going well in our life and to check if we needed anything that would assist us throughout the process. Unfortunately, there were some issues with the title company during the closing process (not selected or in anyway affiliated or endorsed by NOVA; selling agent selected) but Jim took care of the issues immediately and kept the issue from escalating, which could have caused additional stress during the moving process. I would not hesitate to select NOVA as our mortgage company again, and I have and will continue to recommend Jim to anyone looking to procure a mortgage.
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Laura Brouse
Jason Twitchel and his team were wonderful to work with. I could not imagine having a better experience with a lender. The process was easy and efficient. Their user-friendly website allowed for easy upload of all documents. There is a team of people working for your benefit. Someone was always available and the loan status was continuously moving forward. I felt like I was in good hands during the whole process. Jason was available to answer all my questions and he was very thorough in his responses. My closing was completed in less than 3 weeks with no surprises or issues! It was amazing and extremely impressive. Look no further….Nova exceeds all expectations. Highly recommended!
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Laura Kotewa
You can do yourself a real favor in choosing a good lending officer to help you through the sometimes daunting task of obtaining financing for either the purchase or refinance of your home! I found the combination of Mandy from NOVA and my Realtor Barb Marlowe, to be the best a person could ever hope for! Mandy worked closely with Barb, and they included me only when it was something only I could provide. Talk about low stress! Everything was done in a timely fashion, and it was correct the first time around. I would recommend them to all my friends! Heck, I would even recommend them to an enemy! The experience could easily gain me a new friend!
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Jessica Bell
Mandy Roderick (Nova Home Loans) is a top notch lender. She is intelligent, well-spoken, and does what it takes to get the job done. We closed a mortgage with her last year and the transaction went seamlessly from start to finish. Throughout the process, it was very obvious that Mandy keeps her clients and their best interests at the forefront of her mind. Not only is she an excellent communicator, but her thoroughness and attention to detail is high above the bar. I highly recommend her.
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A Private User
Norm Phillips is an excellent mortgage broker! We will recommend him to everyone we know. He is professional, efficient, and works with integrity. He made what could have been a very complicated, stressful process smooth and seamless. It was so nice to know that we were working with someone who knew the business and was working for our best interest. Thank you so much, Norm! We are very grateful for all the help and guidance you gave us.
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Frank Melville
Wendy Ring on Twitchell Team was great. She patiently waited for me to get everything together, always replied with an updated list the 11 times I asked what she still needed, and even cooperatively worked with me to get and then look at a competitive offer from another lender. She gets a 4.99 because nobody gave us a bottle of wine at closing and even though she was not there, I choose to blame her for it.
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Telicia Vazquez
Mandy Roderick is absolutely AMAZING! We had spoke with another lender prior to speaking with Mandy & Mandy went above and beyond to make sure we qualified for our loan & helped in ANYWAY that she could! I could not have asked for a better lender, she made sure we understood EVERYTHING and ALWAYS kept in touch!! We LOOVEED working with her & we will definitely be back in the future! :D
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Mike Mudd
I went to NOVA home Loans after a bad experience with another highly recommended finance company. Jim Braverman was my loan specialist and immediately went to work to find me the perfect loan for my situation. He made me feel like a person and not just another customer. Jim made the process as easy and painless as possible. I would highly recommend Jim for your home loan.
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Tim Ambruso
Wendy Ring and Jason Twitchell at Nova Home Loans are great! They patiently waited for information, but also followed up and provided feedback to keep me in line. Wendy was great to work with in answering my questions, walking me through the steps and understanding the whole process. I really appreciated that Wendy was at closing, a very nice personal touch. Thanks!
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Ed Roberson
We had an excellent experience with NOVA Home Loans. Jason Twitchell and Wendy ring were true professionals - excellent communicators, hard workers, thorough, and extremely friendly and helpful. The entire process from start to finish was amazingly smooth with no surprises along the way. I will definitely recommend Jason, Wendy, and NOVA to my friends and family.
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Crystal Piercy
Wendy Ring and Jason Twitchell at Nova Home Loans are phenomenal to work with. They have built a stellar team that I highly recommend!!!! They have truly made the home buying process simple for so many people. Wendy is working with my mom and has gone ABOVE AND BEYOND! We are so thankful for you Wendy! Thank you NOVA for all that you do!
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Brad Vieira
Mandy Roderick and her team were extremely helpful throughout the entire process. As first time home buyers my wife and I had a lot of questions. Mandy and her team were there with an answer whenever we needed them. I would recommend the Roderick team to first time home buyers as well as seasoned homeowners looking to buy.
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A Private User
I have closed three mortgages with Norm in the past 15 months. He gives great, honest advice. He has closed each loan on time, and my costs were less than expected. Two of these loans involved a short sale or an FHA 203k, and went as smoothly as possible. I would recommend him to anyone.
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Stephen Duderstadt
Jim was excellent, we feel that he went above and beyond to get us in the home. No matter time or day he would respond to oir questions within minutes. I would recommend jim to anyone that asks who i used, we closed on time even with the last minute hiccup with appraisal.
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Scarlett Farney
Jim Braverman was awesome! Got me the mortgage I wanted at a great rate! He was with me every step of the way and was so helpful answering questions and assisting me with everything through closing. I would absolutely use NOVA Home Loans again!
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TammyKay Thompson
Jim Braverman Thank you, and your entire team, very much for your assistance and professionalism. You all made something that can be very stressful seem easy. That’s no small feat and one for which you all should be proud, as I’m sure you are.
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Chris Burghardt
Mandy Roderick is fantastic! Her communication is top notch and she coordinated everything smoothly. Thanks Mandy!
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capsitan
I had a really good experience working with Jim. B. for my home loan. They were able to close in 27 days!
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Aaron Martin
Mandy was great. She answered all of our questions and went above and beyond to help us. Thank you Mandy
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Infinite Leadership Solutions
Ask for Karen Monroe. A great title company with top notch service and incredible people!
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Rhonda Brennan
Karen Monroe has years of experience and takes great care of her clients.
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Stefanie ONeill
We loved working with Brittney!