|Address:||502 E Pikes Peak Ave #200, Colorado Springs, CO 80903, USA|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed|
I recently refinanced my home with Veterans United to remove my PMI (Insurance) with a VA home loan refinance. The office that handled my loan was in Colorado Springs, and the loan Officers name was Grant Schneider. Grant knew his stuff and explained in great detail what my options were. Once I noticed this I inquired as to what he thought the best option for me was. He then used his expertise to explain all of the options and what he thought the best course of action in a very professional yet easy to understand way. He was not ambiguous, and they did not strategically haggle with my interest rate as I have experienced with other banks in the past. I am a skeptic so I asked a lot of questions to probe deeper into the answers I was given to my toughest questions. Grant was not just there to help me through the process, but also to explain in great detail the reasoning behind all of the procedures. The most important thing to me was that Veterans United does not subcontract your loan to a long list of possible investors or financiers. They do most if not all of their investing and loans in house, which reduces the effect the refinance may have on my Credit and FICO ratings. Thank you Grant, and to Veterans United for assembling an outstanding team of dedicated professionals geared toward servicing those who have served. I will be back!
MIA, Loan Specialist... no every time we tried to talk to Alice in person always had an assistant talk to us. No help say they help veteran, not really do not explain the process and give up on veteran very quickly and love to use spousal background as in mine just to not approve my husband for a mortgage loan, mind you he was applying for our first home a loan and used everything in her power to keep trying to find away to say we where not approved. Once again redlining an individual due to the location they want to buy a home and using spouses debt to income to not approve my husband yet, he has no debt to income and great credit. Go else where, she loves to ignore calls, and when she finally does answer she loves yelling or trying to be a smart a. Shop around because what they may not approve another company will, the great reviews are bias and I do not think are actually accurate, and it will be an excuse after excuse. Shop around especially if you a first time home buyer because they do not care for first time home buyers.
The team at Veterans United Home Loans was able to salvage another mortgage companies incompetence and not only fixed it but were able to keep our original closing date. We had an excellent experience and more importantly they did everything they said they were going to do on time or early. Everything was done correctly the first time.
This is the second time I have worked with Veterans United Home Loans of Colorado Springs, specifically Grant Schneider. In both instances it was an easy, pleasant experience. Grant is very knowledgeable and professional and I highly recommend him to others wishing to purchase a home or refinance.
They make the process of buying a home a very stress free process! Brandan Hines is a rockstar!! Everything went so smooth and in a quick manner. Would recommend Veterans United to anyone looking to buy a home using their VA loan!
The loan process was simple and fast. The whole staff was very professional and knowledgeable about there job. I will recommend Vetrans United to all of my friends.
my experience was awesome. The staff were pleasant to deal with and they addressed all of my questions and concerns. very respectfully
Great loan experience. Adjusted my close date a week early. No issues. Very fast service and replies to messages. Grant helped me.
Veterans United was very easy to work with and made the lending process a breeze!