|Address:||3535 University Blvd W, Jacksonville, FL 32217|
|Working:||9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–5PM 9AM–1PM Closed|
I can honestly say I would never trade my Wells Fargo baking for anything. I had the worst experience of my life trying to deposit rent money to my landlord through the drive thru. I have been doing this for a year and a half every month and had never had a problem. Until today Kaitlin the banking assistant told me that she could not accept my ID because it said temporary even though the ID was still valid. Keep in mind that I had never had a problem till today, after I asked to speak to her manager she completely shut me down. I felt completely humiliated like it was my fault that my ID said temporary, I honestly think this was a racial problem. So I decided to take action into my own hands and went inside to speak to the manager personally, were she apologized and process my deposit. I honestly hope this employee gets fired or on probation for denying me access to a manager. This will be one of the many reasons why I refuse to bank or recommend anyone to bank with Bank of America.
Miss Wright-Baker is amazing! She is very helpful with my accounts and cards as well as helping me understand them. I feel as though i have a friend in her. I will always come to this location and wait however long i must to see this wonderful women.
I had a pleasant experience today with someone named Miranda. Even though she help me from behind bulletproof glass I felt she truly tried to help with my banking in multiple ways.
Rafaela lay blanco
Magnifica care and safe banking transactions.
A Private User