|Address:||3205 S Cobb Dr, Smyrna, GA 30080|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed|
My experience with this company was great. I was greeted by everyone when I walked in and was asked to have a seat until they finished working with other customers. I initially was helped by Kim, she told me everything that I needed to have to get approved for the loan. I informed her that my job closed at 12p and asked if she could do the employment verification before then. She did not hesitate to call my employer. I did not have two check stubs on me at the time and had to run home to retrieve my second check stub. Kim informed me that they process loans until 2pm and it was about 11p. After traveling all the way to Lithonia, I made it back at about 1pm. At this time I was helped by Mrs. Blue. She was very pleasant and moved very quickly because the loan needed to be processed by 2pm to receive funds today. The only negative thing I can say is the interest rate is sky high, but that is to be expected from a company of this nature, and has no affect on the customer service you receive. Thank you for your time, help and understanding in my time of need.
I love the people at Cobb Finance. I was greeted when I walked in the door by the staff and immediately put at ease. The atmosphere is really customer friendly. Dorian provided an unbeatable customer service experience and even though I was there I short time when I left I felt like I had made a friend. If you need them, they would do all they can to assist you. Cobb Finance continue to keep it the good work. You Rock!
Cobb Finance is ABSOLUTLEY GREAT!!!! Every experience with this company has been positive, friendly, and most important very professional. Dorian Durr is the BEST with such a bright spirit and welcoming personality. He compliments the already fantastic team!!! Keep up the GOOD work Cobb Finance!!!
The staff here are very professional and provided exceptional customer service . Melonee and Dorian went above and beyond to assist me through the process. I will definitely be referring people here and look forward to doing business with them again . Thanks guy , yall are awesome !
TODAY MY EXPERIENCE WAS AMAZING!!! DORIAN WAS REALLY KOOL AND PROFESSIONAL WITH EXPLAINING THE LOAN, AND DID IT IN A WAY I COULD UNDERSTAND AND RELATE !!!!!! IT MADE GIVING MONEY BACK NOT SO SCARY TO DO ----- COME TO COBB FINANCE LOL DORIAN OT YOU !!!!! COBB FINANCE LIT! LOL
I enjoyed every minute of my experience here! Great quality service and so much hospitality shown. They genuinely make you feel comfortable and they’re so relatable! Dorian and Ashley were the two people I mainly spoke with, it was quick, easy, and comfortable experience!
Chasity Thompson is my favorite Sr. CSR to go to. She is very patient professional and organized. She goes out of her way to help you when your faced with a financial hardship. Please visit her she can help you when your ready to borrow up to $500.00.
Great staff that knows the true value of customer service, special mention for the receptionist for giving first class service. Their loan terms are exceptional and easy to pay back. This is not your typical loan store.
The service is great and i was greeted when i come in and everyone is frendly.most of all they take care of your need.they are the type that i like to do business with.Chastity was nice.
Cheerful Atmosphere, Laffing on Some of our life Experiences, Enjoyed the time their this morning, and if your current N your payments, U have no problems N your Refinance.
Chasity Thompson is the best! I was in rush and needed to pay my loan and she stayed over just to assist me. The loan process was easy and convenient. Thanks you guys.
Dorian at Cobb was very professional and courteous with great communication skills. He was also very knowledgeable during the entire process. Great job!! Keep it up
Very rude and very unprofessional. Will never do business with them again!! Please do not call me about my review as I will not return any phone calls about it.
Dorian displays a fine example of excellent customer service. His smile makes paying my payment a little easier. Great place to go in the time of need.
Everyone is nice in person. When kim called me on the phone she is rude. She talks to you like you are slow. Im not slow just disabled.
Met with Dorian today received the best customer service and I will definitely use Cobb Finance in the future from now on. Great job.
Chasity Thompson she was very professional assisting me and has a bubbly personality Thank you Chasity and Cobb financial for help
Dorian is awesome and delivers amazing customer service. He is always kind courteous and he works fast to get the job done.
Chasity Thompson is one of my favorites. So whenever you go sit with her. Very professional and respectful.
Dorian was the best.... very patient with me when I got "hangry " with him! Very nice and friendly!!
Very friendly and helpful. I have many thanks to give every time they are there for me.
Never had a problem. Trays you like family! And willing to work with you.