|Address:||10440 W Ustick Rd, Boise, ID 83704|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed|
We love this credit union! We were previously with Idaho Central and desperately needed a car loan this last week as one of our cars broke down. Idaho Central took a look at our credit and wooshed us out the door. Jen at mountain America was so helpful. She gave us tips on how to improve our credit and told us the process with the loan. Our credit is ALREADY better and we qualified for the loan! Lee took it from there and was SO helpful. He educated us on everything and took time to answer our questions and make sure we understood. He was easy to get a hold of and followed up with us the whole time. Mountain America should be proud of the team that they have and customer service that they give. We feel so lucky to have them and simply saying thank you does not seem like enough.
Excellent service with a very personal & friendly approach. They walked me through each process and made it feel easy. One time I needed money sent to an old account in a different area of the U.S. and the guy made out a cashiers check and even mailed it out to my bank for me. I was looking to try the credit union route and Mountain America made me feel welcome.
I enjoy going to my local branch where every employee is very accommodating, friendly, and helpful. Also, I always grab a couple of small suckers that are placed upon the counter. I have asked for documents, wondered about investments, and asked for directions. I am quite impressed with the quality of service from each and every employee at Mountain America CU!
This is, by a wide margin, the best banking institution I have ever dealt with. They consistently go beyond being friendly and professional, and go out of their way to personally make sure you are taken care of. This is a great place to bank with!
As an original member of the Idaho National Guard Credit Union, I have been pleasantly surprised at the continued friendly and helpful service provided by Mountain America Credit Union since the merger.
Amazing service, they actully help me, and provide me with all the knowledge I need to know.
The people at the bank have always have treated me with most respect and dignity