|Address:||20 N Upper Wacker Dr #2275, Chicago, IL 60606, USA|
|Working:||8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8AM–2PM Closed|
I now understand why there are all 1 Star Reviews on this company. I will not go into much detail, but I will state the facts. Getting involved with this company should be as a Warning for anyone trying to get any kind of credit or loan. I called in a couple of days prior to my payoff date and was told by the "Manager" there that only the interest would be put on after my cash is to date and explained completely not what I was aware of by this "Manager". I called in 8 days later to pay off the balance and was told a completely different amount by another associate of the company. It was falsified information over the phone and was told that it is all in the documents I signed and my monthly statements. I do not appreciate someone trying to tell me of their legal standings, and not of an actual customer of theirs. Now my final payment was doubled due to the "Manager" giving me false information and I will Never go forward with another credit instance or loan from them. The representative I spoke with knows now that they will be losing a very good customer and will not be accepting any offer of theirs. This has been a very disappointing experience.
terrible customer service with this company. I financed a couch from Value city furniture through this company. waited over 5 months for the payment booklet..... I had to call 3 times to inquire about the payment book. When it finally came, the first payment was dated for 2 months prior. I called in for them to tell me that my first payment was late and that my interest rate of 0% for the first 18 months was no longer valid and that my new interest rate was 24%. so at that time i told them i would make the payment in full minus the interest incurred. they mentinoned they would removed the interest balance and it was paid off. THen 5 months later i go to purchase a house and this is showing as a collections account on my credit because there finance manager did not remove the balance. I called back in and waited an hour to get a manager on the line only for them to tell me that the full balance had to be paid..... This company is a LOAN SHARK! Avoid at all cost.
Their customer service is a joke. Their contract states one thing while their website states another. I was given a FC for a payment sent on a friday on my final due date supposedly after 4pm. but my payment went out at 10 am and it wasnt processed until monday.!! Customer service rep apologized said she would fix since they were already charging me interest. Said she would call me back, it has been 10 days still no call back or answer from them! Stay Away if you can! If you are late once, they void the same as cash offer.
I had them and paid them off way before my time so I did not have the fees. Well I look on my credit and see that they make seem as if I owe them. I have yet to receive my papers saying I own my furniture. This is the last time I do business with this company-they are scam artists and a terrible business. TAKE THAT DAMN BALANACE OF MY CREDIT-YOU MAKE IT SEEM AS IF I OWE YOU AND I OWE YOU NOTHING!!!!!!!!!!!!!!! CAUTION: DO NOT USE THEM OR YOU WILL REGRET IT.
i see alot of negative reviews, but i must say if your sales person was detailed about the purchase with the finance company i can assure you there would be no problems. My payments were never late the only thing i can agree on is that the balanced was not updates properly on the website. I called a few times just to be sure of my balance and everyone i have spoken to was very nice and helpful. Thanks GAFCO will do business again soon.
I work in an industry that allows me to stay in touch with companies that specialize in all aspects of lending and leasing. For me, GAFCO achieves the following.. Excellence, diversity of product choices, and out of the box thinking. My account manager is knowledgeable, and always looking for a creative solution. That said, GAFCO is the go to company for all of my leasing needs. Oh yeah...5 stars!
this company was reporting all my credit to the wrong social! i asked for a letter from them stating that they in fact have corrected the mistake and denied it! i will never ever, eveeerrr again deal with this company
There is no transparency when you deal with this company. They do not provide hard copies or digital copies of account balances and fees incurred. This place should be avoided at all costs.
i just haved the worst experience of my life with this company really unprofesional especially the managers no more bussines with them please share your experience
I worked for GAFCO and they are a great group of people and will help you with anything you need. I would definitely work for them and with them again.
Horrible they love sending letters to your place of employment to garnish your wages for no reason!!
Always friendly service.
This company cheating people