Category: | Bank |
Address: | 920 S Waukegan Rd, Waukegan, IL 60085 |
Phone: | +1 847-672-2974 |
Site: | locators.bankofamerica.com |
Rating: | 3.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM 9AM–1PM Closed |
ER
Eric Braun
This review is for this branch location only. The staff are usually quite friendly and courteous. The lines are typically 8-16 customers deep, averaging 15-25 min to speak to a teller. My record is 42 min for a deposit. All drive through lanes were closed in 2015, resulting in all customers coming inside. The manager greets people as the enter, funneling all customers into the same extremely long line. I currently have a mortgage through Bank of America. After seeing a personal financial rep, they stated "off the record" that certain types of mortgage accounts are not offered by BoA due to lower profitability for the bank, even though the accounts are publicly advertised. There is also only one mortgage banker who services 6 locations, so hours are extremely limited.
CA
Cami Landa
Worst customer service ever assistant manager is a joke, worst bank in the country, keep in mind this bank has only 1 teller all the time, no drive thru and not to mention was in the news for fraud with the mortgages ....
JU
Judith Villegas
Not as helpful. I was here early in the morning and got send out by asking me to call the fraud dept. After 30 mins. On the phone the call got disconected. Now im back at the bank.
VE
Venkatesh R
Cool and Friendly Bank Officials. The ATM inside bank was Out of Order (Jul 2015), so had to wait in Drive-In ATM. Not a Big Deal.
CH
Charly Estrada
Worse Bank of America branch, customers service is very bad and branch is usually dirty. Not happy with this location
TO
Tom Ele
Very friendly, fast, and patient. Will definitely return and recommend.
DE
Deaunte Mayers
They have you waiting too long, not satisfied
DI
Dipak Patel
Always long wait. Not a great customer.
VI
Vitalii Puhach
Had good experience at this place
MI
Michael Williams
Thanks Michael Williams Vpx.
BE
Becca Boo
What a hassle. Never again.
VE
velin stoilov
A single ATM works
GO
good morning
Very good service
LI
Lisa Hames
Clean and safe.
DA
Dan lara
Nice staff
ED
Ed Solo
Ok