Category: | Loan Agency |
Address: | 8425 Woodfield Crossing Blvd, Indianapolis, IN 46240, USA |
Phone: | +1 317-849-6510 |
Site: | salliemae.com |
Rating: | 1.3 |
JA
Jake Zettler
I have a private student loan through sallie mae and my federal student loans got transferred to sallie mae for them to Manage. I have had nothing but problems with these stupid people. When you call you WILL be on hold for 1-2 hours regardless of time of the day. If you want to change anything about your account (i.e. increase automatic debit amount) it practically takes an act of god to get through to these people. IF by some miracle you are able to get them to make any changes, they screw it up (i.e. changing it to the wrong amount.) basically you then ignore the problem until they randomly decrease your auto payment amount for no particular reason, then be ready to repeat the cycle of weeks of un-answered e-mails and 2 hour waits on the phone.
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Jon Adsit
Dear Students and Parents, shop around and DO NOT USE THIS LENDER! they will charge you exorbitant interest rates. Their customer service is poor as well. Also do not let your college financial assistance dept. talk you or your son or daughter into using Sallie Mae or Navient. My financial "assistance" lady at my college did not offer any other options to me when I enrolled.
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Kelsee Boykins
I could rate 0 I would. Every month there is a new problem. I literally feel like they are trying to sabotage my life!!
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Caleb Miller
Disgusting company/ people/ business in every way/shape/form. DO NO USE UNDER ANY CIRCUMSTANCES.
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J Klue
Worst, most evil, corrupt, and pathetic corporation in the United States
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Matthew Tucker
Worest customer service ever. Straight up cheats and con artists
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Bobby Singer
This place is run by crooks!
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A Private User
morons work here