|Address:||199 Wells Ave #211, Newton, MA 02459|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed|
I’ve worked with First Help ever since they started, back in 2006. I have nothing but compliments for FHF. I’ve dealt with all the departments (title, collections, funding, Underwriting and Sales, etc) and I could not be more please. Response times are promptly provided, customer service is excellent, and relationship overall is amazing. Now I am the owner of my own dealership, and the relationship I’ve developed with them has improved even more. Being a dealer that focus mainly on unconventional customers that fall through the cracks of traditional lending, FHF is the best option for customers who have worked hard to achieve the American Dream, and by providing them with the opportunity to acquire their first car loan, FHF is helping customers not only getting a car, but also to start their American Dream, develop credit and build a life here. Good job FHF, and please continue to help those in need! Sincerely, Kleysson Braga
Excellent customer service experience in the Collection department! After calling the bank several times I must say that First Help Financial is all about customer relations. The people who works there has made things so easy for me. When I had questions about my loan they were there available to answer to my questions and help me out. I’ve been lucky to speak with Bruno and Eloisa who helped me out many times with the questions I had. And that’s why I will always finance my cars through First Help Financial. Keep up with the great work!
I have been working at First Help Financial for almost 5 years. The company has grown tremendously over these years and I feel proud to have been part of its growth. We are diverse and we have a very welcoming environment where one can feel part of the family from their very first day of work. The best thing yet is to feel there is still more growth on its way! Keep it up FHF!
First Help Financial is awesome. Not only they are giving people opportunities to finance their vehicle with challenging credit, but also have a great staff. Very helpful customer service always trying to go above and beyond to help their customer. Great company!!!
Excellent service. Fast approvals. Very flexible with customers and dealers, always helping out customers. Very serious bank, located in Newton, MA but doing business in over 10 states. Family owned business.
M and P Motors We have sent several customers for car loans to First Help Financial, and have received excellent service. First Help loan originators Murillo and Adilson, have been excellent to work with.
Jose Da Silva
Optimal financing company for cars. Excellente service to the consumer!
Great company for first time buyers. All employees are bilingual and are able to assist in Portuguese and Spanish. Customer service goes above and beyond to provide excellent service.
First Help Financial is the best! They are very professional and their exceptional class A, 5 stars, customer service always working hard to help people. I definitely recommend!
I have a car financed through them and never had any issues. I called them to change my payment date and the customer service representative that assisted me was very helpful.
Great customer service.Every time I call I get someone on the phone, and they are always willing to help. Recommend this company to anyone. Amazing company!!! Great people.
First Help Financial is awesome. Great customer service, very friendly staff and everyone can speak more than one language, which helps so much. Keep up the good work!!
Absolutely amazing customer service. Always answers the phones when I call and assists me with all of my problems. Would recommend to everyone!!
its wrong name has change the name for never help peplo say its great bank may get pay for to give good rate worst finacial ever .....
The worse customer service I ever had Please...leave it alone. I will never deal with them again. Liars......period.
Best company! always willing to help all the clients with excellent customer service
Great company, where everyone is treaded with respect and integrity.
Been with the company for 6 months and its been great so far.
Ronald Scott Jr.
I can never get anyone to return my calls
Hard workers and always willing to help.
they never pick up the phone?
Worst customer service
CawanDavi The Musers
Bad customer service