|Address:||465 Waverley Oaks Rd #202, Waltham, MA 02452|
This review is long overdue for Shant and his group. I have to say that the service and attention I got from him and his team was nothing short of phenomenal. We were in the market as first time home buyers back in February 2016 and I had 3 different quotes from other companies. I contacted Shant based on a colleague’s recommendation and I am so happy I did. Shant not only gave us the lowest rate out of all 4 but he made the process easy and advised me on the best program for our situation. Once it was time to lock the rate, his team (Lisa Gere, Lisa Ferrante, Rose Crotty, Liam, others behind the scene) had the process down to an art. Everything was electronic and they made sure that we had all the documents needed for the underwriter. We would communicated sometimes late at night and I would get a prompt response from them, especially Lisa G and Rose. Once we got to the point of closing, there was a slight snag with the underwriter being a bit slow in reviewing the documents that could have delayed the closing. This made me nervous, especially that the sellers were under tight timelines since they are going out of state. I contacted Shant directly and he personally intervened to make sure we close on time. His team got involved to push the underwriter to expedite document review so that we can close on time. We ended up closing within 2 hours of the original time and got into our first home. Shant and his team went above and beyond to help us through the process and made a high anxiety mortgage application and home buying into a more bearable process. I have been referring all my friends and colleagues to him and will definitely go back to him in any future mortgage applications.
Shant and his team at Guaranteed Rate are a pleasure to work with. They have efficiently handled multiple home purchases and refinancing processes for my husband and me. We trusted Shant with providing mortgages for our two daughters on their property purchases, and he put forth generous time and effort to get them up to speed with the process and to secure for them great rates. Shant is very quick to respond, and provided plenty of information to allow us to make the best mortgage decisions. I would highly recommend Shant to anyone looking for a mortgage or to refinance.
This review is very overdue! Shant and the Guaranteed Rate team were beyond expectation! I am a first time homebuyer and had heard some horror stories from friends who had trouble getting documentation in time, responsivness from their lenders, etc. Shant and his team made this extremely easy. Documents were easily prepared and the dashboard made it easy to know what needed to be completed and when. They were constantly in contact and helped if I had any questions. I have already recommended them to anyone I know who has been looking to buy.
Shant was extremely professional and had me pre approved for a loan overnight !! I filled out the application on Sunday at 8pm... and not even 2 hours later received an email from shant saying he reviewed my application and is pre approving me for a loan! The offer on the house we purchased was to be submitted by Monday at 11am! Shant had sent me all the appropriate documents for me to submit. His team that I worked with during the process was also fantastic! They responded to emails within minutes!!! I had the best experience
A Private User
Shant (and his team) are very knowledgeable and helpful. I met with him the other day to discuss a specific issue with my mortgage payments and he helped me to realize that my property taxes may not be correct, possibly saving me thousands of dollars. I highly recommend him and his team, especially if you are new to having a mortgage and need some extra guidance and explanations.
Great customer service. Thank you to all the staff for their assistance on making a loan process easier. Special thanks to Erin who was always available anytime to answer my million questions :) I am happy and satisfied with the service offered. Definitely, I would recommend Guaranteed Rate for mortgage needs.
Shant and his team were fantastic throughout. Perhaps most important, other than securing a very favorable rate, was to frank advice and that everyone was so responsive. As things get closer to the end, and the nerves kick in, it was very comforting knowing that we could rely on them to get back to us quickly.
Shant and his team are excellent- Shant is always available, and his team is very efficient- all such a pleasure to work with . We have used them several times and recommended them to many family and friends who have all praised their experience- they make buying a house/ refinancing so easy!!
Excellent Service and amazing rate, we couldnt be happier that we chose Shant and his team at Guaranteed Rate. We had a team of 3 people focused on us and our loan process through close, questions were answered very quickly, honestly for such an intensive process they made it feel easy.
This was my husband and I first time buying our home. Our process was fantastic they helped us with all our question. They are great and we had giving our friend and family their number and some friends are already on their way to buy their first home. Thank You Guaranteed Rate...
Shant and his team are top notch. They offer a wealth of knowledge and take the time to explain things to buyers / borrowers so they can make informed decisions. The service throughout the transaction is outstanding. Rates are always very competitive. I highly recommend!
Shant and his team are great! I needed to close in 27 days and they made it happen. Shant was always available and provided guidance that proved to be invaluable. I also got the lowest interest rate and closing costs. Great experience and great numbers!
A Private User
The team at Guaranteed Rate were very informative and helpful. They guided me through the entire process and were very patient and accommodating with questions and requests. I will surely recommend them to others.
Liam was great. Always had the right answer for all my questions. Response time from emails and voicemail was incredible. Very fast to respond. Would definitely use them again and refer to friends and family.
Shant was extremely helpful during our first home buying experience. Guaranteed Rate team was very supportive and professional during the whole process, from initial contact to closing. Highly recommended!
A Private User
The mortgage process is simply no fun. Shant is great and he"ll do his best to have it go as smoothly and quickly as possible. Would I use him again? Yes. Would I recommend him to friends? Yes.
Attentive, professional and highly qualified !!! As a first time buyer, I was a bit concerned about the process, however, shant and his team made it all look so easy !!! Highly recommended
Shant and his team made the stressful home buying process so much less so. Shant was always available to answer questions. We would highly recommend him to anyone looking to buy a home.
A Private User
Shant and his team are amazing. He guided us honestly and realistically throughout the entire process of buying our multi family home. He is a wealth of knowledge - best in the biz!
Guaranteed Rate provided outstanding customer service and the ability to refinance my home mortgage at a better interest rate. I highly recommend Shant Banosian and his team!
Shant is very patient in answering all questions that first time home buyers have. The entire process went very smooth and he has a very efficient team. Highly recommended.
Shant and his team were great to work with and walked us through every step. He and his team made the process painless. My wife and I would highly recommend them to anyone
Shant and his team were knowledgeable, friendly, and happy to answer all of our questions without. We would definitely work with them again or recommend them to friends.
I have been working with Shant and his team for several years. Very honest and transparent from the beginning of the process to the close! I would highly recommend them!
Shant and his team were beyond helpful in our buying process. We feel so lucky to be enjoying our beautiful home. It was all possible with the help of Guaranteed rate.
Guaranteed rate helped me and my family get the mortgage we where looking for. They where great by helping us get a low rate. I would would use them again for sure.
Shant and his team guided us through the full process of buying our first house. Always available to ask questions and we were even able to close ahead of schedule.
Shant was great to work with, he helped us out all along the way! He made the process very easy and with no stress on our end. I would highly recommend him!!
I would never use anyone else. We bought our first home through GR and then used them twice to refinance and they were tremendous! Top notch team!
Great service and smooth process. All my questions were answered and I felt completely comfortable. I would recommend Shant to any new home buyer.
Working with Shant and team was a pleasure, I have received necessary supports in a very timely manner. Thank you very much for your help!
Shant was great to work with. He and his team made things simple and they made sure to stay in constant contact during the whole process.
Very helpful. Seemed interested in helping us and not screwing us over in any way to get a commission. We even went back for a refi.
Great work by Shant and his team. Smooth process, low rate, excellent experience. Will be my first call for any future mortgage needs.
Shant and his team made my first home purchase a very pleasant experience . Highly recommend to anyone in the market for real estate .
Shant and team pushed our application through to approval on a super tight deadline. The team really hustled to help us get our loan.
The team that handle my loan was very efficient and made sure the process went through by staying on top of anything that came up.
Excellent service from the application, all the way through closing. Made refinancing our home beyond easy. Highly recommend.
Shant and his team were great to work with. They helped at every stage of my search and finally when it came to the closing.
Very helpful for a first time home buyer. Thoroughly explained all steps of the process and made it as simple as possible.
Simply amazing! They went above and beyond in helping me buy my house... without a doubt would recommend them to anyone!
Shant delivered for us under a very tight timeline. He and his team know this business. Friendly and available too!
Shant and his team are excellent to work with. They are very thorough and answered all of our questions right away.
A Private User
Shant did an outstanding job. Super professional and amazingly focused on detail to get the job done A real champ
Working with Shant and his team was a simple and highly beneficial experience!! They are fantastic to work with!!
Great service, expert guidance, and a truly customized approach. Shant and his team are "best in class."
Fast, easy, on time, and a lower than expected rate. Shant and his team at Guaranteed Rate are the best!
Shant guided us through various hurdles with pre-approval and the entire purchase process. Thanks.
Shant and team are fast and efficient. Have bought and refinanced with them. Would do so again.
Very easy to work with, professional and definitely give the best possible rates out there!
Had an excellent experience work with Shant and his team. Very efficient and professional!
Professional service and great staff to work with! Made our home buying so fast and easy.
A Private User
Very quick turnaround with my time sensitive loan. I highly recommend Shant and his team
Shant did an AMAZING job. I definitely recommend him and his team. A great experience!
would not be beat on rates and responsiveness. have recommended him to colleagues.
Shant is the very best their is! From start to finish, he is there throughout.
Shant is very professional and very easy to work with! Highly recommended!
Shant and his team where amazing every step of the way! Highly recommend.
These guys helped make what is typically an exhausting process very easy!
Shant was great and made the process seem easy and got us a great rate!
Very helpful guidance and patient explanation of a complicated process.
Shant and his team are the best in the business. Nothing left to say.
Perfect professional experience, would recommend to family and friends
Best broker around! Ask for Shant, they make complicated look easy.
Got things done incredibly fast. Always answered my questions
Shant and his team were thorough, and the process was smooth.
Great service. Very transparent loan tracking process.
Awesome Experience. Customer Service was Pristine!
Quick, professional and easy to do business.
great experience easy to work with.
Great team at GR! They do it right.
Great team wonderful to work with!
Best experience I could imagine!