|Address:||3777 West Rd, East Lansing, MI 48823, USA|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–6PM 9AM–3PM Closed|
Cheap customer service. Shipped my new debit card with the wrong PIN. So I had to ask them to ship another one with the correct PIN, but they shipped again with another WRONG PIN. I called again to request for rush shipping and they wanted me to pay for the express delivery...Too cheap to pay $10 for what you have done wrong TWICE?
I recently acquired a new mortgage and the process was flawless from Scott Davis to the appraiser then I worked with Heather and Mona from title company. I just need to give credit and a public thank you to that mortgage team your awesome. give them all raises.
Recently, my husband received a loan from MSU-FCU to buy a car. I went with him. We were treated with respect, and the process was very efficient. When ever I go to the FCU I look forward to the art displays in the lobby. Great community support touch!
I have been a member of MSUFCU for almost 10 years and their service is impeccable. I recently had fraudulent ATM charges from another State. They investigated immediately and I was very pleased with the outcome.
A Private User
I am so impressed with all the staff that work here. Always friendly and very helpful. One of the great perks is a free coin star like machine. Love that I can save my change and not have to roll it!
Received my mortgage from MSUFCU. Loan officers are very respectful and helpful, albeit a little slow.
Best auto loans and service. I am really glad that I attend MSU so that I can use this credit union!
Amazing customer service. The employees at MSUFCU try very hard to keep their customers happy.
Been a member for nearly 15 years. Great customer service and rates!
Professional and friendly. These people really are the best.
Great Customer Service every time . We loved MSUFCU !!!!
Nick Ten Brink
Closes at 5:30 on weekdays.
A Private User