|Address:||2853 Sheridan Dr, Tonawanda, NY 14150|
|Working:||10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–7PM 10AM–6PM Closed|
They lost my business today after going to them since they first opened. I went in to pay the loan off on my gold and was accused of selling them a broken tablet in May when it never happened! Turns out the person who did sell them the broken tablet had the same first name as mine and the same first two letters of my last name. The owner apoligized but lost my business over this - and the business of the 50+ educated working class customers (like myself!) that i sent to them. My question is - what would have happened to me had that tablet been stolen property??? Train your employees better!!! Deuces...
Not sure what the problem is here with some people but I have been a customer of this store for almost a year and the employees here are simply wonderful. Never rude, never unpleasant and very approachable! During the holidays they were great. When I first met them they seemed shy but the next time it was much better. Now it seems like I have been going there for years! My rule of thumb is to treat people how I want to be treated and that usually works . OR like my mother would always say, if you run into nasty people. .. kill them with kindness! !! Cindy
Called ahead of time looking for a laptop within a year old. The guy on the phone was very nice and told me had several. I arrived and told them I had called earlier, he remembered and he showed me all he had and let me take my time looking at all of them. When I decided on one, I asked about the listed price and said he could do better and he did!! I am very pleased and the customer service was excellent. Plan to go back very soon.
Nice inventory... Very overpriced on Jewelery. Offers horrible prices to buy your unwanted jewelry and or coins. Bad place to sell anything of value. Not so bad to buy things. Owner is okay but most employees are not very customer friendly and or rude. Uneducated as for the younger staff in many things and very little knowledge of anything except electronics .
Ive unfortunately recently got scammed by el casino aka the peoples casino gold mine on nilitary road i got charged $195 for $130 dollar collateral loan.. I called these guys the next day interest only runs 5% ish - call them.. Great customer experience will do business with again gladly!!!
It was a nice place with a good amount of products. I agree with "Mr. Smith" in that the low rating were probably due to the customer being stressed, not necessarily the staff of the company. I was greeted in a nice manner, and all of my many questions were answered. Overall good pace
Older guy extremely rude. I was selling a new watch which was nicer than everything in the shop. Offered me $200 I declined went to another shop on Niagara Falls blvd and got the $550 I wanted. Beware of this place. Never again.
My experience was awful.the worker actually came out and pushed me as I was talking to another customer. The are nothing but crooks who deny when things are missing from your loaned item/s.
Dennis Wisniewski Wisniewski
I has a very nice experience.. They were professional.. Polite...and offered a more than fair price for the products that I brought in. You should not be disappointed.
Very kind, intelligent and helpful. Good deal too for selling my smart TV. Will be back again soon.
A Private User
The staff is friendly and the owners are honest people, what else can you ask for in a pawn shop.
Its a father and son team. They are great peoples and awesome service providers
They were excellent there. gave me a good price and were nice and friendly
A Private User
They were nice, honest and I got paid well for the items i pawned- great
those guys were awesome, super helpful
they are A+ all the way Thank You
Only gave one star bc I had to
A Private User
It not that great