|Category:||Check Cashing Service|
|Address:||5582 N Springboro Pike, Dayton, OH 45449, USA|
|Working:||9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed|
Outcome of visit usually comes down to the employee who helps you. Most of the staff is undertrained and or rude with little customer service skills. A year or so ago the store managers name was Tony and most of the employees were top notch and willing to do whatever possible in order to make the customers happy. Tony always remembered my name and it seemed he had a good relationship with a large number of the customers who did business there. Unfortunately business practices have changed for the worst since Tony is no longer at the store. With the exception of being helped by Kev, every visit into the store since has been less than desirable. Whenever possible I try to take my business elsewhere. It really sucks to feel this way considering how much the store previously stood out in my mind for A+ service. As for pawn shops, I highly recommend Mr. Pawn on Linden Ave. Professional, clean atmosphere with knowledgeable employees
Usually very good to me, but one wrong employee can ruin your whole experience. They refused to cash a Government check which was made out to me, as I am an official representative payee, for my father, who is a Vietnam veteran. They told me he had to physically be with me to cash it, which is impossible since he is in a wheelchair, and I have no vehicle that can accommodate him as a double amputee. Employee was trying to argue with me and I wanted no part of that, so I just left and found Check Into Cash, who cashed my check no problem, although they were about 15 miles north.
The customer service is great but they need to have better, longer hours!
A Private User
Love it nice customer service
Bad Customer service
They are great there