|Category:||Federal Credit Union|
|Address:||1010 21st Ave N, Myrtle Beach, SC 29577|
|Working:||8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed|
I use Carolina trust FCU as part of my shared branching options from another credit union. Terrible and I mean terrible customer service! Everyone in the building is rude and seems to have better things to do than their actual job. Wait times are horrid. Along with terrible customer service there is a 2 day hold on my payroll check every time I make my payroll deposit. I could understand if it was from a random joe blow, but I make the same deposit every two weeks. Typically within .50 cents of amounts. I have been dealing with this isssue for over a year now... sadly my original credit union will be getting the short straw as I am taking my business elsewhere. I do not recommend anyone to use this credit union.
It has generally been a positive experience. Ms. Evelyn Ramariz has been the individual I have generally alway dealt with. She could be President of the whole place in my humble opinion. Brandi Hardee, as well has been a positive representative of you fine institution.
I own a local cleaning company and I do all my business banking with Carolina Trust Federal Credit Union. I love their ealerts that keep me informed of transactions on my checking account and credit cards. Their staff is always friendly and able to answer my questions.
wish I could put a 0! long story short nobody there knows how to communicate with one another...they truly scammed me out of 180.00.
Always Great Service
cant talk to anybody.
Love my bank!