Category: | Bank |
Address: | 550 W Main St, Knoxville, TN 37902 |
Phone: | +1 865-541-6000 |
Site: | locators.bankofamerica.com |
Rating: | 2.7 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–5PM Closed Closed |
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Gerald Allison
I tried to call this branch today literally for over 2 hours constantly with no answer. All associates were busy with other customers. I find that hard to believe that the culture of a bank would necceistate the not answering a phone for over 2 hours. If that is the case I suggest they get more personnel. I suspect it is more gross negligence and a culture of no customer service. 2 hours!
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Courtney Swanson
I moved and need a bank I can access. Wanted to speak with a rep before moving forward, and with my work hours going in is impossible. I called and no one picked up at the multiple branchs I called. No service at all, literally. So no business.
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Milan Drobena
Ok, but one more time bank teller will tell me to use ATM I will do business with someone else. I know I can use mobile app, I know I can use ATM if I preffer bank teller it is my choice and do not want to be pushed!
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Eloy Garcia Ramirez
Dan good service and are reliable and very profecionales
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Brandon Mitchell
Only Bank of America in the area and they have one teller on at the start of the morning. Open more banks or hire more tellers!
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Tiersa Gilbert
Free parking in the parking garage as long as your there under an hour. Great staff, love those ladies! They work very hard.
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Ryan Horvath
This place is horrible most days 15 minutes minimum to get to counter to make a deposit. Glad I do not bank here personally.
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Eddie Galloway
Been calling for an hour and their recording says they are closed for holiday! Hello holiday was yesterday ! Morons
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ERIC CAMPBELL
Horrible wait time, no matter how many times I come here; no matter what time of the day......ALWAYS TAKES FOREVER
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Gurdeep Singh
counter teller in bank and customer service really sucks in this location
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Tom K
No ATM available during off hours?? Ridiculous.
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Falisa Sherrod
The service here is excellent! !
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Kierra Whiteside
Loved it!!!
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Josh Delozier
long walk
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Danny Ali