Category: | Bank |
Address: | 222 E Van Buren Ave, Harlingen, TX 78550 |
Phone: | +1 956-430-2000 |
Site: | locators.bankofamerica.com |
Rating: | 2.1 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–6PM 9AM–12PM Closed |
DA
Danny
Soo Frustrating!!! I just recently opened a business account because my bank is closing soon. The bank associate is very helpful and nice but very difficult to reach by phone. The 2 phone numbers that were given to me did not work, and when I call the main number, it takes me to an automated machine. Attempted to call several times and finally was able to reach a customer service who was not able to answer my question who then transferred me back to an automated machine. Been on hold for over 60 minutes and still patiently waiting, listening to the phone advertisement. I was going to transfer my merchant service and personal account as well with Bank of America but I think I may have to use a local community bank instead.
HE
hector hernandez
Drive thru is horrible. Made several deposits and teller did not returned back my change. Kept about $40 dollars of my change. Talked to her supervisor and that person was real shady. No customer service skills. Said she would call me back, still waiting. Yesterday, i went back to make a deposit and teller gave me back the correct change because i wrote it down for them but they kept my license. Tried calling them back yesterday and this morning and nobody answers. Been banking there for years and never had this much trouble. Definitely a reflection of current management.
AR
Arnold Mungia
tried to call to speak to a representative and never got through!! this happens every time. giant building with one teller and nobody to answer phones!! what a waste! more of an "ignore you center" than a financial center!
DE
Devil Beheaded
Ok service. Once you realize its not the employees fault the line is long but rather the fault of customers ahead of you and what they are asking for its not so bad.
MI
Mirna Benavidez
One star is too much, these people are just too slow, very poor customer service, lines super long, wait time more than an hour, long lines at atm, just horrible
JU
Juan Vargas
This people always shut down 15-20 minutes early on Saturdays...Stop saying you are open until 12 pm if you are always closing at 11:40
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Joe Camargo
For a bank this big it sure is pretty slow that waiting in line really sucks
JO
jose meza
Slow to assist
A
A Private User
Lobby wait time is horrible with only one person ahead of me on the list.
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SIGNS RGV
ample parking
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Jose Valdez
Always with the long lines, but the one teller is always friendly
BU
Bungheng Taing
Less staffs, always long line and long waiting time.
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Alberto Duran
Horrible service. Waited 50 minutes to get an answer.
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Michael Mion
What kind of Motor Bank is only open from 9:00-4:00
JU
Junior Mendoza
I love this place always full of nice people!! :)
MA
Marlon
Wow. One teller. This is taking forever!
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David Moreno
Long line always need to get more help
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Luis Torres
Bad schedule motor bank 9:00 to 5:00
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maria lopez
Great customer service