Category: | Bank |
Address: | 6100 Rufe Snow Dr, Fort Worth, TX 76148 |
Phone: | +1 817-428-3100 |
Site: | locators.bankofamerica.com |
Rating: | 2.1 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–6PM 10AM–1PM Closed |
MA
Matthew Williams
Ever since Bank of America upgraded their automatic ATMs to include features to communicate with Tellers from the inside, it takes longer to complete my transaction. I just needed to deposit money in my account via the ATM (which should only take 1-2 minutes, MAX). Instead, I got stuck behind a lady (for 10 minutes) who: a.) Attempted (and failed) to deposit money into her account, and b.) Requested Teller assistance to help her withdraw money from her account. If you have multiple actions to take care of, go inside!
NI
Nick Gentry
No answers the phone. There is no point trying to call. But they did suggest to make an appointment to come in. Which only means expect to wait another 30 or more minutes before being seen once you arrive. They even deserve one star. The worst customer service by far any other Bank of America location.
MA
Mark Johnson
Service too slow and not enough tellers. Walked out after waiting 15 minutes for assistance when I was next in line.
CA
Carleen Carter
Not sure why they even have phones in the bank, no one ever answers them!!!! Very frustrating!!!!!
RU
Ruth Jones
Waited 15 minutes at the ATM. Teller assisted service stinks
CA
Cat Barbaro
Worst BoA ever.
JO
Joshua Altamos
Great bank!