Bank of America Financial Center

Category:	Bank
Address:	43315 Southern Walk Plaza, Ashburn, VA 20148
Phone:	+1 703-729-4799
Site:	locators.bankofamerica.com
Rating:	1.8
Working:	9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–6PM 9AM–12PM Closed

Location

Photos 11

Reviews 12

John Khaziran

I had to go there twice today and even made an appointment with Merrill Lynch Financial Advisor for 2:30 PM thru the branch manager of the B of A branch for my second visit. She took my cell number in case he could not meet with me for the 2:30 appointment. Upon arriving there, I saw him sitting in his office with door closed on the phone, so I sat and waited for him. Five minutes later, B of A branch manager (the same person I spoke with earlier in the day and made the appointment for me) comes up to me and tells me that the Financial Advisor can see me today and if I want to reschedule my appointment. I explained to her, I work Monday thru Saturday and have a day off every other Friday, and today is my day off. When I asked her, why no one called me before I made my trip to the bank, and that she had my cell number! She looked at me as if it was my responsibility to call to confirm the appointment. Well guess what B of A and Merrill Lynch, there are plenty of other financial institutions in this area. I am taking my business elsewhere.

Michelle Han

The worst customer service ever! There is always a line with one teller, 2 on a good day, they never pick up the phone, just horrible! I am considering switching banks because the service here is so horrendous!

splashy duck

Extremely bad service. The manager is absolutely not helpful in anyway. If I was given a choice I would give them zero stars. No restroom for customers. Insufficient tellers to manage the crowd.

Jessica millones

Avoid the manager at this place she is rude and ignores you for a simple question. Avoid this location needs new management. There is BOA in Ashburn Village on route 7.

ameet kumar

Worst Experience Ever. Wasted my two hours there to make a transfer. The entire staff including the manager are full of BS and Lies. WILL NEVER GO THERE AGAIN!

A Private User

Pretty pathetic customer service, very cold reception and no passion to even answer questions..there is guy called Brian, stay away from him

Darwin Kobayashi

Staff always friendly to all even on a busy day. I love going to this branch.

redskins3656

I do My best to avoid this bofa location. Poor service

khaled masarwa

Great service I love every one at the branch

Mohamed Ghanem

Non cooperative Wasting time

Rana Jeeth

Closes early..