|Address:||1011 Eden Way N, Chesapeake, VA 23320, USA|
|Working:||10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed|
ok know i am a young african american male (20). I went into this pawn shop because my mom needed extra money for a unexpected emergency so I gave her my custom Rolex to take here because they specialize in Jewelry. My mom went in with the watch in her pocket and when she got inside showed it to them. they told her it was a fake which I knew better becuase i had just had it custom made. It was a DateJust with custom bezel and dial with diamonds which had they just looked at the diamonds would have said hum maybe this is a real Rolex. Needless to say they dont give some customers the time of day and I definitely wont be returning here. We left went to Direct diamond in Norfolk to have appraised and everything was in fact real watch as well as diamonds. and 2 other pawn shops also tested the diamonds and looked up serial number. i dont know if it was because my watch is custom (DateJust dont usually come with diamonds) but they need to do a better job before telling somebody there stuff is FAKE
I love this place. While on vacation we saw a few of the commercials on TV so decided to stop in during one of our outings. We were pleasantly surprised. This was not your typical "Pawn" shop but a fantastic jewelry store that also happened to be a Pawn shop. The selection was amazing and I found several items I wanted but had to settle on my favorite piece. Our sales lady was Robin and she was very courteous and knowledgeable and made the whole experience a joy. She even rushed the sizing so that it would be ready before we left town. If we are ever in the area again, we will definitely stop by to see what new items they have in stock. Everyone we came into contact with was nice and made us feel welcome. I will definitely refer all my friends in the area and even those that might someday visit to make sure they stop by Greenbrier Pawn. Thank you Robin and Greenbrier Pawn Shop.
On a hunt to find the perfect engagement ring for my girl i found myself strolling into greenbrier pawn. I never thought this would be the place i would go to buy this type of ring.But when i walked in i was greeted immediately with a very welcoming smile from a girl named kristy.I told her i was just window shoppin at the time and she told that it was fine and if i needed help she would take care of me the best way she could.When i came back finally ready to purchase kristy was there to help as she promised.After a hour of serching thru rings and kristys great knowledge of diamonds i was able to find the perfect ring.Now i am happily engaged to my beautiful soon to be wife with the help of kristy and greenbrier pawn...THANK YOU!!! sooo much guys and keep up all the good that you all do
I kept seeing the commercials..and with an engagement in my near future i decided to check them out after visiting the mall jewelry stores..i was Completely Blown away at the selection ,friendly service and reasonable, even low prices on the jewelry compared to mall and retail stores..this is not a pawn shop..ITS A DIAMOND STORE without the harassment of pushy sales people fast talking you into a purchase..the only difference i could tell in every piece of jewelry was the price..looks new sparkles new..was in awe of the place the words " pawn shop" probably does itself a disservice..its definitely a diamond store..i would highly recommed shopping here
Horrible experience. Nina customer service was extremely terrible. The moment I walked up to the counter she made it feel as if she did not want to service me. I was given a quote for $150 for my wedding set appraised at $3,500. I asked why so low. Nina stated my ring set is not popular. Therefore I looked at some of the Jewelry that is for sale at the pawn shop. I found a ring that is identical to mine but with no band and smaller diamonds priced at over $1,000.00 with appraisal at $3,500. Nina basically lied. How can you offer 10 percent of what you actually sell it for and think that is fair. I would highly recommend not going to this Pawn Shop.
A Private User
I would rather not give any stars at all. I took in a 15-stone ring, with an SI1 Marquis cut diamond in the center. Appraised at $1200 by a certified jeweler, but told by Greenbrier Pawn that it was "scrap". I was trading it, and some other truly "scrap" jewelry, for a solitaire engagement ring that was of such poor quality that they should have been paying me! I had been in 3 days earlier and was very interested in some of the rings they had. But I was treated with such disrespect on the second trip that I will never step foot in their facility again. If you want to be treated like an idiot, by all means, visit Greenbrier Pawn!
I have been doing business with Jeff, Nina and all of the superbly knowledgeable staff at Greenbrier Pawn and their new location at Oceana for close to 20 years. My experience has been mostly on the buying side and the jewelry they have either sold me or custom designed for me has always exceeded my expectations with regard to quality and price. I routinely refer my friends and patients to Greenbrier Pawn, as I am certain they will be treated with respect and the value of their purchases always seems superb. I can not say enough wonderful things about their friendly, accommodating, trustworthy service.
I went in to sell a few broken pieces of gold and silver jewelry and was very pleased when I walked away with $560.00! But more importantly, the young lady that helped me was a true delight, her name is May and because of her, I will go back again. I must admit, I have done business with Greenbrier Pawn many times in the past and I have not been very happy with their custmer service, but, May was a shining star! She made my experience extremely pleasurable! I hope that the powers that be will read this review and let May know that she is very appreciated by me! GREAT JOB MAY...I WILL SEE YOU AGAIN SOON!
When I first wanted to sell my diamonds and gold. I went around asking different dealers ans pawn shops how much they would be willing to pay. While some would just tell me the highest they were willing and able to pay, others would try to belittle my valuables. After searching the net for the pawn shops around the locality, I come across Greenbrier Pawn shop and visited their store with a few pieces. Besides being so friendly and informative, they come out to be the best people to sell to. They gave me very good prices and told me values I least brought them more customers since. Great people.
I had a great experience here when I came in looking for a loan on a vintage white gold necklace. I had never put anything up for a loan before, so they were very helpful in explaining to me how the process works. They asked my permission to test my necklace to get the value of it, let me know what they were going to be doing to it, and then quickly offered me a price. I thought it was pretty good based on some research I did beforehand, so I took it. When I was finished paying it off I got the necklace back and everyone was really nice. Very good place to do business with.
I took in a several pieces of 14k yellow gold and the weight was around 47 grams total. They offered me a ridiculous price of less than 400.00. The actual spot price would have been around 950.00 melt value. I also had several pieces of 10 karat that were included in their offer. I did not accept their offer and walked out after telling them I had already been offered 900.00 and they said, oh we can match that offer. These people are scam artists and are probably paying well below 50% of melt value. Dont sell the your gold. Take it anywhere but here.
Nicest pawn shop in Virginia! Came in here just browsing for my wife a anniversary gift, and compared to other pawn shops their jewelry is far nicer but still priced afforadbly. The sales Associates are also a lot friendlier then most other pawn shops I was greeted with a nice hello then had Samantha help me with the all the questions I had! We had to of went through 10 different rings before one really stood out and was in my price range! Samantha and their entire staff was so helpful! My wife loved her gift and I will b visiting again!
I saw several ads concerning their services and decided to visit the shop. First let me say that I live 35 miles away and was so pleased on my first visit that I drove back to do some more business the following day. Special thanks to a couple of the managers Nina and Amber for taking the time to complete our lengthy transactions to my satisfaction. I have already planned my next trip to this business, so I would quickly suggest their offered services to others due to their professional mannerisms and great service.
I visited Greenbrier Pawn to have my engagement ring repaired after I lost a diamond. The staffed called me less than a week from dropping it off letting me know it was fixed. It looked brand new once I picked it up. The staff was friendly, the woman who helped me even offered to clean my wedding band to match the shine of my engagement ring! The jeweler came out and advised that he also tightened a couple other loose stones in my engagement ring during the repair. I will definitely be back as a customer!
A Private User
This place is hilarious! I could not believe what they offered to buy my ring at. What an insult. Especially when you bring it in with AGL papers. Paid 7,000 just for the diamond alone and had it set with another carat of diamonds. Then I took the band that matched another 1 1/2 carats. Total value around 10,000. With appraisal these people offered me $800 I laughed and left. What a joke. After reading reviews on all these different sites I cannot imagine how they are still in business.
My husband and I were very impressed with the customer service at Greenbrier Pawn. May introduced herself right away and made us feel welcome. We had her undivided attention as she helped us with our jewelry questions and selections. She is a wealth of knowledge and incredibly sweet. To be honest, the entire staff was delightful and they worked together as a team. We will definitely be back! Thank you, May, for taking us under your wing and showing us some beautiful rings.
I have recently used Greenbrier Pawn to buy a birthday gift for my daughter. When she was shopping, they were eager to show her all of the rings she liked. There was no pressure of an upsale or buy now. This was so pleasant, you can go in knowing your budget and you can walk out with something unique and feeling like a million bucks. You will never be left for another customer that appears to have more money to spend, everyone is treated as someone special. Thank you.
My husband purchased my wedding band and engagement ring from Greenbrier Pawn in 2007. Anytime I need a repair or just have it checked out they are so accommodating and quick. By far the least expensive on repairs of any jeweler that I have found. After almost 10 years I wanted to enhance my original set and Henry did not disappoint. I love my set more today then I did back then. This piece means so much to me and I am so excited to wear it now and forever. Thank You!
I first met Jeff when I was assigned his Retail Alliance Account many years ago! After his complimentary marketing consultation with Carletta Wadler, his advertising efforts have become phenomenal! I have made several purchases, and most recently needed a loan! The staff is friendly, and made an exception to stay open for me when I was in a time crunch to get there to settle my account! I will never shop for jewelry at retail again! You all are the best!
Because of packaging, at times it becomes quite a hassle knowing the actual value of a given watch.If you get a pawn shop that isn’t honest, you might end up losing thousands of dollars. Just for a test, I walked into Greenbrier Pawn for a loan on some watch. Honestly, I was amazed at how open they were with me and how well they value watches.I had my benchmark and they were able to give me better. Just for the record, I appreciate Angie for a job well done.
When I walked into Greenbrier Pawn today I immediately heard a friendly welcome and saw many smiling faces. I have been in Va 6 years and I do have to say this business provided the best customer service I have seen in the area. Keep up the good work. I will definitely be doing more business with them in the future. As awesome as these employees were, if I were their manager I would give them a bonus just for exceptional customer service they provided.