Category: | Pawn Shop |
Address: | 32811 Pacific Hwy S, Federal Way, WA 98003 |
Phone: | +1 253-838-1429 |
Site: | pawn1.com |
Rating: | 4.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10AM–6PM |
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Danny Be
I’ve had a horrible time making ends meet and coming up with money for bills as I recently lost a job and I’ve had a hard time getting a new one. Having to sell your possessions in order to make ends meet is not only humiliating but extremely humbling at the same time. This experience can either be extremely difficult or an easy process depending on who you deal with. Today, I want to commend Chelsea on her amazing customer service, and going the extra mile just to help me out. She listened to my concerns... and I’m not talking in one ear and out the other, I mean she genuinely listened with intent for concern of my personal well-being. The entire time spent at Pawn 1, Chelsea gave superb customer service, was extremely knowledgeable about her job, and most importantly can multitask all while giving her attention to those she is taking care of. I highly recommend that you seek out Chelsea if you need anything taken care of at Pawn 1. Also, Elizabeth the manager of the store came out and greeted me with the kindest smile and made my experience go from a 10/10 to a 20/10. She listened to me intently, maintaining appropriate eye contact and thanking me graciously for giving them my business, as well as for letting her know how much of a difference her employees make. She is a kind and genuine person and you can tell that her employees not only respect her, but like her as well. This is an overall extremely well ran business!!! I would give this store a 10 star rating if I could... but 5 will have to do. I have done business with other pawn shops and out of all of them, this is the only one I will go back to. I live 30 minutes away from it as well, and there are plenty of pawn shops in between I could go to, but this is going to be the best place where you’ll get the best service and the best bargain for your merchandise. Federal Way Pawn 1 FOR THE WIN!!
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Ezra Phoenix
Great customer service. Acknowledged as soon as walk in. Everyone was offered a popsicle, which was fantastic for the heat. Answered every question immediately, without hesitation. Fantastic prices. Great variety in products. Store was very clean.
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Crysta Lina
I was on vacation recently and wanted to take a look at the shop. The staff was super friendly, especially the lady named Laura. They had such a huge variety of jewelry and at a great price!
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Savannah Guerrero
The most awesome people in the world. They helped me in my time of need and they will work with you fun atmosphere and low interest rates!! I will swear by this shop.
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Dre Thelaner
Clean and organized store. Staff was very helpful and not pushy like other places. Great selection and rates. I will be back!!!
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Tenesha Clinton
This is the best pawn shop I have been to by far the employees are so down to earth and the manger Elizabeth is a sweetheart
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Daniell Wilson
Just a great place purchase couple of guns there very friendly folks I will be back
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Trin Vance
Newly opened store, but still a large inventory. Very friendly staff.
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Justin
Awesome staff and great prices!
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dready Jerb
Very nice friendly staff.