|Category:||Federal Credit Union|
|Address:||2027 E Monument St, Baltimore, MD 21287|
|Working:||8:30AM–4PM 8:30AM–4PM 10AM–4PM 8:30AM–5PM 8:30AM–4PM Closed Closed|
Reopened my account after several years because I was in car market and they had excellent loan rates. From the time I sat down with my customer service rep (Tiaira) to walking out with a blank check loan took only 20 minutes. Great customer service and a rate the car dealer could not touch. The 1% rebate was a cherry on the top..
They treat you like outsider employee and They say "Its Hopkins things, why bank somewhere else"... But in reality.. Better to bank somewhere else where ever you find good rates.
I called the Credit Union this morning at 9 am. I have been "on hold" for the past ten minutes. Will give them 5 more minutes before I hang up.
impersonal customer service in person. Phone calls go through two different phone trees
A Private User
poor customer service. do not bank here. had nothing but problems...
Only one branch and their help is limited over the phone
Best banking ever!! Always fast service.
It was simple and pleasant.