Category: | Bank |
Address: | 176 Broadway, New York, NY 10038 |
Phone: | +1 212-233-8530 |
Site: | maps.capitalone.com |
Rating: | 2.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM Closed Closed |
ME
Meredith Shirey
I attempted to open a business checking account at this branch, but after waiting for over 20 minutes without so much as an acknowledgement or estimate of the wait time, forget it. If this is how potential customers are treated I can only imagine how they treat their current customers. Very disappointed.
SI
Simon P
Horrible service. I had to go to this branch 3 times just to fix my account that THEY screwed up. I was fed up with them so my last visit was to close my account. Waited over 45mins to do so and there was only one customer in front of me. bunch of lazy fat workers.
A
A Private User
good spot.... the tellers seem good to me and the time i come it not to may people then again other time it can be a long line but this is at all banks... wish they would say open long tho 6pm is fall to short after work
A
A Private User
I find the tellers and bank officers to be barely passing in terms of customer service. They seem like their main concerns are to finish their work day. The branch on 23rd near 6th ave is very good in contrast
A
A Private User
Like all Capital One banks this one is terrible. If it were any other sort of a business it would be closed years ago. I guess this is what free checking gets you?
GE
George Nica
OK, customer service somewhat slow - for NYC FiDi one would expect more efficiency. The two ATMs are outside. Sometimes both of them are out of service.
A
A Private User
Terrible. Was hung up on by teller with attitude. Forth time i had problem with Capital One. Looking to bank elsewhere.
OL
Olena Wills
The worst Capigal one in the state! Terrible service. I waited to be served/addressed for 45 mins.
US
Usman Chaudhry
Slowest service in the world....no customers and it took 35 mins to do one deposit
A
A Private User
never had a problem. great bank. always empty, always easy.
A
A Private User
Terrible customer service, Long waiting lines & nobody care
GI
Gil Lil
Good.