Category: | Pawn Shop |
Address: | 1440 Dewey Ave, Rochester, NY 14615 |
Phone: | +1 585-319-3916 |
Site: | rochesternypawn.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–5PM |
MA
Mariah Carson
The owner and the employees of this business are very unprofessional, When a customer disagrees or questions the owners practices, the owner transforms into a extremely violent and aggressive person. He speaks to customers in a very demeaning manner, and is swindling every one of his customers out of money and property. If you read the fine print of your contract that you receive when you pawn your items, you will read that Rochester Pawn and Gold is, "relieved of any liability for loss or damage from fire, flood, negligence, or criminal conduct" This means if something happens to your property while in Rochester Pawn & Gold possession this business Rochester Pawn and Gold are not liable or responsible. Please be wary of this business, and before signing the electronic device that is at the front counter (which is utilized for you too sign the contract, but the employees do not give you prior notice as to what the signature will be used for), please ask them to read or disclose the fine print. You need to be the one to make the decision of whether or not you feel comfortable leaving your property there, not them. By failing to read the fine print, you (the customer) give Rochester Pawn and Gold that authority. Remember with out your items this pawn shop would be non existent. Demand to be treated with respect. This shop, its owners, and employees are dishonest, for not clearly stating to all its customers what the fine print says. This store is leaching off the Community and swindling customers out of money and property. ROCHESTER PAWN AND GOLD MUST GO!
SU
sustayne
It is fascinating first of all, that only 8 months ago (specifically December 2016) there were only 3 or 4 reviews here for this shop. It had been that way for quite awhile, like 2 years. Then, after I complained bitterly here about how I was treated there are dozens of new, GLOWING reviews but mine are gone. Huh? Interesting. The owner is personable upon first meeting, but God help you is you have any sort of disagreement with him. He will put you on his [NUMBER RESTRICTED] autodialer and phone you around the clock to hang up on you. If he decides to speak it is very vulgar. I have the audio files to prove it so, be very very careful doing any business with this business front.
TO
Tom Gordon
Went to Rochester Pawn & Gold last week and it was an all around great experience. The guys working were extremely friendly, fair and knowledgable. They were just all around great guys. The service was great and they had me in and out in no time. I was able to get a loan for the amount I needed without having to deal with any of the hassles/headaches that often arise at other pawn shops in the area. For instance, many local pawn shops require you to wait 15 days until you are able to get your property back...this was not the case at Rochester Pawn & Gold. Would and will definitely recommend Rochester Pawn & Gold to friends in the future.
AP
April Williams
I was in there a couple of days ago and had a terrible experience. Offered me nothing for my laptop and iPad. You had 22 reviews 2 days ago and now you have 36. I am familiar with google reviews and not even fortune 500 companies get 14 reviews in 2 days let alone a small pawn shop in rochester ny. Stop Buying reviews and tricking people! You should be ashamed of yourself!
AN
Anthony Magagnoli
Had a great experience when I went to pawn my used drills, the owner was very professional and gave me top dollar for my drills and gave me a deal on a new drill I needed. I would never hesitate doing business with Rochester gold and pawn! Great company run by a great owner! Highly recommend this place.
AU
Audrey Young
I was really impressed with the service of this company. I was in a financial crunch and pawned a gold chain and pendant. I not only got it back within 2 days, the daily charge is reasonable. The guys that work there are very nice and professional. I totally recommend Rochester Pawn and Gold!!!
CA
Carroll Lynch
I pawned my smart tv for a short term loan, they broke the screen while it was in their possession. They gave me another, of inferior quality, and it has stopped working. Needless to say, I will take my future purchases up the street to U-Trade.
JO
Jose Serrano
This place has their stuff very neatly with their prices on it. Great service and very friendly. I wanted to buy blue rays and they were nice enough to bring them out so i can see them up close...i highly recommend this store.
SA
sammie cooper
rochester pawn &gold is a place that makes me feel comfortable and the people thats works there are very nice to me and i feel like family soon as i walk into the place thanks guys for everything keep up the good work
RU
Ruth Antonetty
rochester pawn & GOLD is a very good place for me to go because there are good people that work there and they make me feel like family and i hope that more people see what i see thanks
RO
robert reese
Always fast friendly service, I definitely reccomend Rochester Pawn& Gold to anybody that needs help. They are fair with their prices and I can afford a dollar a day. Thanks guys
RA
Rachel Steinmetz
Rochester Pawn and gold is the best pawn shope ever.Nicest guys best money on the dollar, and not to mention they take ANYTHING!!! well just about ANYTHING.LOL!!!
AI
Aiden Lovall
The people were courteous and respectful the gentleman showed me what the item was selling for in the area and offered me a fair price which I negotiated more 4
MI
Michelle Singleton
First time in there yesterday was wondering if you guys do lay away on certain items if so that would be great then you would get 5 stars from me
KA
Kaileb Bickford
Great customer service, as well as very friendly. Willing to work with you should things in your life get complicated, as they often do.
JO
Jonathan Gonzalez
It is a great experience I love going there they are friendly work with you and have a lot of cool stuff for great prices
HA
Hali Probst
Amazing customer service and gives hands down the best prices for gold around!!! Thank you Rochester pawn and gold!!
DA
danny bodulovic
Great customer service, great staff, and a very quick and friendly welcoming experience highly recommend
DA
Dajar Johnson
They have great customer service and its the best pawn shop in rochester hands down
PA
Patrick Mullin
Good people, great prices, they make the whole process quick and easy.
JO
josh hockaday
Offered me excellent rate on an item and the staff were very friendly
SA
Sally Renteria Rosato
Very friendly and helpful staff. There is no other better pawn shop.
SW
Swava The Rapper
Quality Service / Outstanding Prices :) Best Place In The City
RI
richard capen
it the best pawn shop around the Rochester area Richard capen
CH
Charles Mingus
Great experience pawning items. Did not get low balled.
MI
miguel roldan
Horrendous service a joke on offers everything is junk.
EL
Elias Ramos
Great place, fair prices and fun to do business with.
TH
Thot Slayer
Yo dey gave me $200 just for 1 of mines gold toofs!!
LO
LOUD LIGHTS A/V
great!!! top dollar for gold and they no their stuff
LA
lanny gilbert
Nice clean place. Great service and fair rates!
JU
Justus White
i love it i got an great price on my xbox one
MJ
mjauble
Good store. paid more than other stores
GE
geno kbro
Very nice pawn shop. Very professional
DO
Dominique Jackson
Helped out when needed no complaints
TH
Thomas Nary
gREAT SHOP NICE GUYS, PAY WELL
AN
Angelo Rosato
Very friendly & helpful staff.
JO
Joe Allbright
Very knowledgeable and fair.
AA
Aaron Ryan
Great customer service.