Category: | Bank |
Address: | 3030 N Patterson St, Valdosta, GA 31602 |
Phone: | +1 229-249-5040 |
Site: | locators.bankofamerica.com |
Rating: | 2.5 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–5PM 9AM–12PM Closed |
MO
Monika Tucker
This bank fails to accommodate customer needs. I have been trying to get the hours for the holiday According to your telephone recording, because there appears to be no way to speak with a human, no changes have been made for the 4th of July. Lines at this place go out the doors on a Saturday. If your customers have that much need, open the drive thru and staff the entire teller line. Perhaps you might consider adding extra hours to Fridays. Please note, I do not, and would not, do business with your company but my landlord does. There have been few times in the last many years when the staffing at this facility has been equal to need. The drive thru, at lunchtime, has one teller. The parking lot is a fiasco. I have never waited 40 minutes in any other bank to deposit money. Look around. See all the people? They are your customers. Serve them!
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Thomas Oneal
I have been dealing with this BOA branch for 5+ years and the customer service since I have opened the account has been the best of any bank I have used. The manager gives very personal assistance and will work with the associates to make sure any problems you have are resolved quickly. I have had problems with identity theft and BOA corrected this very fast and with little hassle. I recommend this bank to everyone I know.
JQ
jqmoody729
Strongly considering transferring to a different bank. The new hours are terrible. Nobody that works for a living can get here before 4pm on a week day. 9am-4pm?!? What a joke! Must be nice
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Ryan Bruch
There were 11 people in line and one teller window open and she was in no hurry. While manager types walk around the lobby smiling. Can we get some service for the line going out the door?
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Lee Mitchell
This location is always severely understaffed! The cashiers are not friendly. Someone needs to have a serious conversation with the management of this branch about customer service.
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Barry Powell
This is by far the worst bank of america I have ever been to. The employees are always rude and the line is always out the door.
MI
Miranda Williams
Their customer service is the worst I have ever experienced.
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Andrew Williams
Poor customer service.
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Joel Marme
Banking made easy