Category: | Pawn Shop |
Address: | 8001 SE Powell Blvd, Portland, OR 97206 |
Phone: | +1 503-774-2051 |
Site: | usapawnandjewelry.com |
Rating: | 3.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–5PM |
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Imagined Self
New ownership, new staff... Last time I went in was a week ago and I was impressed! The staff even gave me MORE loan that before... where I had actually had to argue and call a manager to assist. I have been in and out of this store over the past 7 years and never felt like I walked away with something till now. I have to say, I mentioned to the staff about the reviews and the past... and they were sad to hear those experiences. I felt genuine to the members and I admire the time they took to talk to me, not just say, yea, we give you 5 dollar. I was always angered asking for a loan when you are offered 1/10 of the resale value... I am glad to see new staff and owners, I always loved going to lil shops to find nick nacks or a new hobby, or something used I cant afford new. there should always be an AVG drop in price from buying a used item, and yes, you be lucky if you get 30-50% of what THEY would resell it at, which would be around 50% of the asking original price... so you basically get jipped for those who dont have a choice. Last time I went in I didnt feel this way, an that was honestly the first time. I love this lil pawn shop!
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Axel Oberg
Just witnessed a hilarious encounter at the pawn shop in which a guy whom i thought i recognized as a former professional basketball player for the portland Trailblazers, is selling his microwave. He wants $ 15 they bid 10, finally they settle at 12. But then they cant test it, its too late in the day. All employees have already eaten lunch, there is no food on site. Then they are scrambling in the the back office trying to find some microwave popcorn that as is turns out, the store manager keeps under lock and key. I want to help of course so i offer up a chocolate rice Krispy treat i had in my backpack. Other customers are in line or browsing, but this bizarre transaction has the full attention of everyone on the showroom floor. What could have been a deal breaker (when they opened its door ) was worth its weight it shock value. In his rush to have one last meal with it and arrive before closing , the seller had accidentally forgotten to clean it, apparently ever. Still warm, they decided to operate under the theory that probably it works fine. Definitely a win-win. A++ Highly recommended
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Christa Garcia
I guess I had t pick one star! It would be 5 - minus stars. I brought in hundreds of dollars worth of jewelry....NEVER have EVER been arrested or stole a thing in my life!!!!! They accused me of stealing MY OWN JEWLERY OFF THE COUNTER!!! THEY LOST MY NECKALACE!!! I DIDNT STEAL FROM MYSELF!!! I grabbed my ID off the counter you idiot!!!! The nasty bearded employee (supposedly the manager) would not give me a loan after that and threatened to call the police on me for it!!! ARE YOU KIDDING ME! The girl that was helping me was very nice....but obviously was coaxed by the nasty bearded employee!!! I will never pawn anything again in my life! This was the WORST experience of a pawn shop I have ever encountered! YOU WILL BE HEARING FROM MY LAWYER! The LARGE lady also threatened to call the police...because I was crying and completely embarrassed!!! WOW!
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A Private User
If you find yourself in a position to have to sell or buy from this establishment please avoid the temptation. They are rude people who use the lowest price on ebay to determine the price they will give you for an item and then sell it at about 10% under the price of the same item new at a legitimate retail store. This is no place to waste your time or money. if have to pawn something fast go to any pawn shop but this one. They are laughably out of touch with a modern appraisal system and the merchandise has been sitting on their shelfs for what looks like an eternity. The short guy with a gun clearly as an inferiority complex and will take the first chance he can get to take advantage of you. please do yourself a favor and avoid this place for your own good.. Not a reputable business. do not frequent.
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Todd Melton
These guys at usa pawn are very helpful. Whenever i have questions they have helped me and didnt act like it was a waste of there time or bothered by the inquiries. I have spent alot of money at this particaular location. The reasons. Quality products Firendly service Great prices they stand by thier word when they say warranty they mean it If i ever have had to return something no hassles at all Plus what other pawn shops offer a 30 day warranty on anything? Answer NONE!!!!!!!!!!!!!!!!!
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Sarah Forrester
USA Pawn has been nothing but friendly and great to deal with in a pinch for some much needed cash, and for a great value! We have been using them for loans and purchases for about a year and have never had anything but a more than smooth transaction. I would recommend them to anyone who is looking for tools, jewelry, electronics, etc, look here first, you can save some $$$$$. Super customer service! All of the employees here are friendly, knowledgeable and clean cut. Thumbs up!!!
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lesly gomez
Went to buy an anniversary gift. Walked in and no one greeted. Saw something I was trying to buy and patiently waited for her to finish helping the guy next to us. She never said she would be a right with us or showed any intrest in showing us. My two year old grabbed a 25 cent decoration and rearranged it the worker then rudely told my daughter to not play with the decorations. She made us mad and left without buying a gift! 10/27/2017 10:10am
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Richard Gilliam
Our best experiences are with businesses that treat you with great respect and consideration. USA Pawn not only does that, but they have a fantastic selection of items. Special shout out to their Store Manager Ben Johnson, and J.D. The whole customer service vibe made you feel like they valued you as a customer, and not just a transaction. I highly recommend them!
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A Private User
I have been in here a few times and just get treated like crap. I was yelled at for standing over the counter "invisible line". They only answered my question about a rough looking stereo they wanted me to pay 140 for only after i would move my foot back 6 inches. Its hard to generate any sort of non biased opinion after treatment like that.
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Paul Lackaff
Very low ballers offering $15 for my $550 monitor while the other store offered me $50 but I did not have the cord and had to drive home and get it but the 82nd location was closer, then they said they could do $30 after I told them the other store said $50.00 My computer monitor blew anything they had for computer monitors
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joshua molina
I have nothing but GOOD things to say about these guys at USA Pawn and Jewelry! when I needed some quick cash, they were willing to help put some cash in my pocket. They were understanding and willing to go above and beyound to help me get the most cash out of my broken gold! Awsome staff! Very friendly!
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Grant Stanton
I have been here multiple times, and every time they are fast, fair and easy to work with. There are a lot of pawn shops in Portland, but any time I take something in, I always go to these guys first, because they give me a fair price and will work with you on just about anything. Highly recommended.
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Lori Vasquez
Lance was extremely efficient!! Got in, got cash and got out!!! No hassle, Lots of stuff to come back for when I get my stuff back!!! Never been in this position and it is nice to know there are easy going places to go to when you are in a crunch!!! Definitely coming back!!!
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Elizabeth Senner
I love the store on se 82nd powell in portland i would not take my stuff anywhere else i know it safe and they take care of it the poeople there are awsome david chelvey chad ect if u are looking for a family friendly place and just a plain old good time come here :P
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A Private User
they gave me 120 dollars for a bulova watch with 21 diamonds. the second time i go in with same watch and they tell me my 675 dollar watch is worth 10 bucks now. its only been a month and a half. i also have never not got my things back.
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A Private User
This is the worst place to go. Dont go here trust me its not worth you while. They have terriable customer service, and they are very rude. The fat dude is a dick and so is the short bearded dude who has a squicky voice.
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Lazer Keen
best people ever. big props to manager, joel, at the eastside portland store. talk about taking care of business and a customer. this guy went above and beyond. thank you all for being so stand up and cool. awesome sauce.
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Allen Johnson
Very rude Employee manager and no one is on their position when they have lines out the door my only regret is I have items with these guys that I still need. Other that they are not getting more business from me
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Nathan Lamb
The manager was just plane rude! I went in with my parent and he told us he thought it was stolen so my parent has to take responsibility. He made it sound just mean and ruined my day. Thanks alot for nothing.
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Jason Hicks
These guys are jerks would not even check to see if they bought an iPad in the last few days when one was stolen from me down the street. They are probably good for selling stolen stuff and not much else
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Marcus Sexton
Outstanding customer service, had an issue that would have seriously diminished my satisfaction... but they went above and beyond to insure everything was taken care of. Definitely coming back.
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Jordan Loftus
I always have a wonderful experience when i have to go to the pawn shop! They have always been very friendly and courteous and have worked with me a few times when i needed it!
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tim ola
Very nice people, done business with them before. One star because they lowball you on your items, but they wont haggle/work with the price on any of the items in store....
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Carolyn Taylor
These guys are very helpful with great customer service. Boni and James are especially personable and always able to help me with everything I need. They need a raise!!!
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Ian Rogers
Found this pawn shop when driving through Portland to make a few bucks off a watch I had...got a good deal on it!!! They paid me up front and I left happy!
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A Private User
UPBEAT FRIENDLY ATMOSPHERE!!! THEY ARE VERY FAIR AND VERY HELPFUL. EXPLAINED IN DETAIL ABOUT PAWNING WILL NOT GO ANY WHERE ELSE. THANK YOU ADAM!!!!!!!!!
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SL M
Chad wasvery helpful and friendly. I was able to find what I needed at a great price! This is always one of my first stops when shopping for electronics.
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Jonathan Purdy
These guys are fantastic they let me pay to extend when my pawn was due on the 2 so they let me be able to keep my stuff. Thanks USA PAWN & JEWELERY CO.
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Serge Ogorodnikov
Workers are depressed. Look like they dont want to be there. Got 30 for a 150 dollar ukulele. And 10 for 90 dollar headphones. Sad environment.
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Solomon Grundy
Great service. Chad is a very friendly guy. Helped my friend and I find what we needed and went way beyond to help us with some car stuff too.
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Dylan Sartwell
Even though it was a hassle to pawn my kindle, they were very cooperative, and i was able to get it pawned. Thanks USA pawn!
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Monica Stegall
Very nice experience! They made a lot of good humor and we had a good time... This is definitely my pawn of choice.
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Harry Geddes
Every employee has a terrible attitude and customer service. This place is in dire need of a good manager!!
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WHATEVER YOUR NAME IS
I often stop in just to see whats new... these guys n gals always make me a sweet Deal... thanks
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Clarissa Williams
Friendly, courteous service. Clean inside with quality items at fair prices. Return customer :)
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gaming with neyo
Nice ppl just really busy on Sundays no one helped us they were all busy with other customers.
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A Private User
These guys suck..simply put rude attitude and lowballers, went a mile and got twice the loan.
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Lincoln Alexander
I sold my computer monitor to Boni and I also got a free DVD. I will be back. Thanks!
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Karrie Heys
fast friendly AND SUPER SERVICE.... THE ONLY PAWN SHOP I WILL EVER GO TO! KUDOS GUYS
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Cassye B
the best shop i have run in to. great service, great rates, and great atmosphere.
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Chris VanWart
There when we were in need. That is what it is about. Thanks Chris and Joanne
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Joey Adams
Cheap people locked doors 10 mins before closing so they can just leave
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Nicolas Millage
I always get a fair price for my items and the staff is always helpful.
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Andy Peterson
USA pawn is awesome. theyre awesome and pay the most for your stuff.
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Kenny Lee
These guys know their stuff. Always fair and quick. Thanx guys.
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robert acken
always gives a fair price, friendly staff..i highly recomend
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Maritza Gonzalez
Got my Son a DS, they were very helpful and hooked us up!!!