|Address:||111 N Washington St, Green Bay, WI 54301|
|Working:||8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed|
First our debit card was compromised and going to the bank with documents in hand was no help. We were told the money was going to be back in our account that day. Well, that was the 27 of December and today is January 3rd and we finally got the problem resolved to the point where the money was refunded to us. We were told to call the merchants that filed the charges and see if they would refund the money, right! Actually one of them did and the other is providing us with the address and invoice information so we can file charges with the police. Michelle was a huge help and Tom Zellner got the ball rolling in the right direction. I cannot thank you all enough, maybe I can actually sleep tonight. If I had to change anything with the bank I think it would be that the tellers try not to handle things they know nothing about. It pays to go over their heads.
As a former Baylake Bank customer it was great to work with the same customer service and mortgage folks. Teri in Fish Cree walked me through the transition and even got me to upgrade the services I use and to interlink my accounts to make tracking our activities: personal, business and mortgage easier. Thank goodness Leslie in Sturgeon Bay is still handling our mortgage.
Allowing charges from a stolen card number, when the customer identifies pre-authorization is the most screwed up policy I have ever heard of from a financial institution. I will be moving my direct deposits and business to another bank.
Nicolet has great customer service at every single interaction. Mike Van Erman is our banker and delivers whenever we need him. We have my business accounts and our mortgage with Nicolet.
Turn over has been seamless for me. I have four accounts and a HELOC and everything is working well. I only hope they keep the small branches, especially Ellison Bay, open.
Has been good since the merging with BayLake. I do my banking on line and at the Sister Bay offices. Always a good reception and personable tellers.
Excellent service, convenient locations, great rates. I always have positive experiences, whether it is for personal or business.
A Private User
Excellent service and always with a smile! I recommend Nicolet bank to all my friends and family. Overall im very happy!
Confusing to have a checking account and a money market account both show up as a checking account.
A Private User
Nicolet bank is a trustworthy, top-notch organization! I’d highly recommend it!
Thanks for the "name change ",thanks for stealing my money!,screw you!!!
Great downtown location with parking ramp right across the street
Helpful service and wonderful products.