|Address:||885 N Lemoore Ave Ste 190, Lemoore, CA 93245|
|Working:||9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9AM–4PM Closed|
I went to this branch last month to try to replace my damaged credit card (chip issues). The receptionist had told me that they need to take my old card, and the credit card number on my account will change. They also told me that there is no way of getting one without changing the credit card number, so I decided to cancel it. I was really unhappy that is the case. After two weeks, I decided to go to the San Diego branch to get my card replaced because it was really annoying that I could not use my card using the chip reader. Customer service was night and day comparing to the Lemoore branch. They were able to help me out. They ordered my card online as damaged and I was able to keep my old credit card number and my old card. I just hope everyone that NavyFederal hires gets the same training throughout branches. I will try to get away from this branch... They need to train their personnel right!!
Always friendly and helpful, the staff at our local Navy Federal branch is a pleasure to any busy day. When I recently lost my ATM card it was quickly replaced on site in a few minutes. Thank you for always exceeding my expectations!
I just drove from Wasco and found that the Atm is out of order. This happens often at this site. Talk about wasting my tim.
Awesome bank! Just wish they were open on Sundays and earlier during the week. Also hope they open a location in Hanford!!!
I have never had a problem with the staff at this bank. They have always been friendly and eager to assist.
I generally just use the cashiers, but everyone is extremely friendly and polite.
People are friendly as well as professional. Thank you so much.
Outstanding service every single time I am here without fail.
Always someone at the front door to provide assistance.
Awesome !! customer service and very helpful staff.
Always excellent customer service!!
Great customer service
A bank for military
I love these people!
Best bank ever
Easy to find