Category: | Debt Collection Agency |
Address: | 214 Expo Cir # 7, West Monroe, LA 71292 |
Phone: | +1 318-807-4500 |
Site: | coastprofessional.com |
Rating: | 1.8 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM Closed Closed |
LA
Larissa L Dixon
I do find it a bit strange that this company has such poor ratings. To anyone who reads these reviews, I would suggest you speak to someone before having a preconceived notion as seen in these reviews. I am in HR so naturally I had to use discretion when answering calls due to solicitation and Phishing. I knew I owed a debt. Most companies are not as nice and patient as this company. From Day one, I spoke to a guy and he helped me fix my account. I was not the nicest to him because of skepticism but he was always nice to me. I realized that this company was out to help me and they have each time I call. I am near the end of my payments for loan rehabilitation. I am so happy that I gave this company a chance. They saved my wages from being garnished. The irony is that if it was not for their service, that would have been the next step for the department of education, wage garnishment. I am on my way to getting these loans paid off. I am truly excited to become debt free
ER
Eric Newby
I just started a student loan rehab through this company. As a woman commented below me ranting and raving, they take their job seriously. Which is good for me the consumer. They answer the phone on the first ring 9-10. Patch me through quickly, and while you may not get the person your looking for someone will talk to you and get things done. So, as far as first impressions go, I like them. I was googling them to get more information on them and who they are and saw all the bad reviews. People who have bad experiences are the ones most likely to go out of there way to comment.
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Chelsey
The people writing negative reviews are just peeved because they have to pay back something they owe. Everyone I have spoken to has been very kind and have actively worked with me at every turn. The rehab plan is very generous and gives you some hope that you can work your way out of this debt. Everyone reading this review ( unless of course it gets lost in the flow ) is here for basically the same reason. This collection company does what they do well, and with good customer service. Let them help you
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Gregory Prentiss
I have been dealing with them for almost a year now. They contacted me to collect a debt and assured me that i would only pay 9 payments at $5/mo. to get out of default. I found out today that i have made 11 payments to them and when i asked about it they told me i was required to pay monthly until they get the paperwork finished. That was not what i was told in the beginning. They are liers!
MI
Michayla Fuller
I would give them zero stars if i could. The rep i talked to was civil, maybe even nice, but the man that verified my payment talked down to me like i was an idiot and honestly it pissed me off. People like that dont deserve jobs interacting with other human beings. Learn some manners!
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clint culwell
They dont really know who they are calling .. they just charge your company for trying. You gotta be kidding... i have never spoken with a slower poorly managed crew.. they can barely read their scripts. There are plenty of companies out there...its like west monroe never dried out.
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Billy Ryder
They are reprehensible. Do not do business with them. they are in the business of violating the Federal Fair Debt Collection Practices Act. they routinely harass the elderly and the poor. If they are not Satan worshipers it would surprise me.
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Daniel Montes
I have a lawsuit pending in Texas against this mom and pop shop in hick Louisiana. I hope they have enough assets to pay my judgments. Daniel Montes Plaintiff
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Darlene Miller
They keep calling my house and harassing me when the student loan for my son was paid off by me last year.
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Tanya Jones
They were awesome, helped my daughter get out of default of her loans..
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Jeanie DePillo
Jerks. Plain and simple.
MO
Monica Salazar
ugh...
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The Ketogenic Mad Scientist
Rude