Category: | Pawn Shop |
Address: | 889 Airport Pulling Rd S, Naples, FL 34104 |
Phone: | +1 239-434-7296 |
Site: | firstpawn.com |
Rating: | 4.8 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed |
CA
Calvin Hackett
This place is a rip-off! They use bait and switch tactics to sell their goods. I was in the store on a Thursday and saw an item that I wished to purchase but I did not have enough money on me to get it at the time. I mentioned to the salesman, Juan, that I had seen the item at a gun show the previous weekend and the vendor gave me a price of $599.00 but I would have had to go to their shop which is a long drive. Juan told me that he could match that price. I called on Friday to see if the item was still available and if the price was still $599.00. Juan was out sick so I spoke with another employee who said they would check and call me back in 10 to 15 minutes. An hour later, the store manager, Scott, called and we discussed the deal I had with Juan and the manager assured me that he could give me that deal. I made arrangements to be there Saturday morning with the money to buy it. I got there and went through the whole process of purchasing it up till the point where I would give them the money. At that point, they told me that they could not honor the price they had quoted me. Since I live 45 minutes away from the store, I had 2 choices, walk out and go to Cape Coral and purchase the item or finish the transaction I had started. . I would like to warn anyone thinking of buying anything from them to use caution and do not believe anything they promise you to get you into the store.
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fabricio y alcerró z
Well for me it was a conprar in this store will gladly serve the best thank presios are very comfortable and jewelry are very nice did not know this but helped me juan bartolome thanks for everything thank you thank you for all
HE
Henry Norona
Great place to go to look for tools. I bought a Porter Cable 1/2 inch router with fixed and plunger bases there and paid a very fair price for a tool that was almost unused. If you are looking for a great deal this is the place to go. If you are looking for attentive service this is as helpful a place as you will find. I have worked with both Jacob and Juan and they were attentive, friendly and a pleasure to do business with.
KI
Kim Horstman
This was my first visit and as soon as I entered the store a cheerful, friendly clerk greeted me. Monica, as I learned then showed me several items. At all times she was polite and professional and genuinely a delight. The store is clean, well lit and several others who work here were also very pleasant. I was glad for my shopping experience today and will be back.
SO
Sophie Siam
Sell fake diamonds and when brought to their attention, try to make it seem like you are scamming THEM!!! Sincerely regret not filing Police report, and taking legal action. Lesson learned. Think twice before making a purchase on expensive jewelry at this store, without having it tested and guaranteed to be genuine by a third party. BUYER BEWARE!!
BR
Branthon Rodriguez
I liked how was the deal, the staff was very friendly. John Bartholomew helped us with everything we needed. We enjoyed the experience and hope to return soon
YA
YANET RODRIGUEZ
I had a great experience today at the store, warm welcome, the team make clients feel wanted, specially JJ great customer service very knowledgeable and prepared for any objections, I also want to notated the store is very clean and organized. Great job and thanks for the great experience I will likely to refer others to this business.
TH
Thomas Smith
they suggested that they were holding guns in the back and will not sell them waiting for the price to go up due to the upcoming election- I think there is a term for this- I question this behavior since I need to buy one, some guns are harder and harder to buy or even find how does this help your customers?????
TR
Tracy Elias Mendoza
I went to first pawn and there customer service is amazing and their employees treat you like family I come all the way from Cape Coral and the young man that helped me was amazing his name is Juan i felt really comfortable doing business with him and I would recommend you guys to my family and friends.
A
A Private User
I love to get a deal and First Pawn has TONS of them. They have always been fair with me on my trades. A few weeks ago, I had a few pieces of jewelry I needed to pawn and they were more than fair. Actually... offered me MORE than I needed OR wanted. I would def recommend them to anyone. Thanks guys!
JO
Jon Ignatenko
Went in to check out guitars, the staff was happy to help and willing to work with me. Overall great experience, would recommend to a friend. Staff member, Juan Bartolome, helped me with my purchase and informed me on offers. Definately coming back to check what else they have on stock.
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Lorenzo king
Jj ask for better service and has the best prices on all jewelry, and if you need to sell something also help you
SA
Samantha Sprague
Best place to go in Naples for gun. They have just about anything you could need. Friendly and helpful staff. One of the few places I go to shop and it is actually enjoyable. I have also pawned items as well when I needed a few extra bucks and it was also a good experience.
MA
maria bartolome
First pawn is the way to go always have a great selection on things. They have a nice selection on Tiffany jewelry which I was excited for. Juan helped me kindly on Friday to pick what I wanted I would recommend this place to anyone and direct them to him. Thank you!!
RA
Raul Cisneros
juan bartolomeo helps me and is a very nice person and is very well to customers and help them have a good presio
JA
jack b
i like this place. they are friendly and will dicker. got a good deal on a nice revolver with a box of snake shot from Scotty that has come in REAL handy on the rattlesnakes. a good well run pawn shop. ask for the Scott man, tell him you heard he gives good deals!
TR
trent barker
This pawn shop has the most professional assistance and great customer service. JJ and Andy are always very helpful and provide great customer service! There weapons always have great prices and are of great quality. I have purchased 4 fire arms from this store.
DR
drtaxmania69
Every time I come to first pawn I get great customer service they are always here to help me. Whether something I want or money I need for a trade in someone is always there to help me. Juan Bartolome is the broker I always see he always gives me a great deal.
AN
Angie Perez
I went into the store to look for a necklace for my daughter. Not only are prices higher than retail, but apparently the owner was the man that helped me and he became the reason I decided to walk out. Very rude man. Will never come back to this place again.
LI
Liss Borroto
Excellent. What a great buy/selling experience. The staff is extremely friendly, no pressure placed on the customer, fast service, very knowledgeable staff and very patient. This will be my only go to for fine jewelry. Thank you to all the staff.
HU
Hugo soto velasco
Excellent staff, good knowledge of friendly products as always thank you very much JUAN BARTOLOME
AM
Amanda Catalano
I have been using them for months and they are wonderful! I have never had any problems with any of the staff and I highly recommend them! I have been dealing with Jacob and he has been awesome assisitig me and my boyfriend with it needs!
RI
Ricardo Gray
David and the guys from first pawn are really cool and very helpful, every time I come in they all show me a lot of love I respect them an will approve all my friends to come here cause they made me feel great to shop with them anytime
KR
Kristina Evanoff
This is the best pawn shop in southwest florida. I drive from Fort Myers just to come here. Great service, thank you Scott and Juan! They carry amazing products and if I need money they have my back. Definitely recommend coming here
SO
sosuke shizuna
First pawn and Jewelry offers a friendly, very professional atmosphere with exceptional friendly service with vast stocks of treasures. Honestly the best pawn shop in town jacob is an awesome sales rep ! would highly recommend
EL
Elizabeth DuBois
The store is very clean, employees are very sweet, and help you find what you are looking for. All types of different types of guns, instruments, tools, jewelry, anything you want. I come in all the time to see the new stuff
JO
jonni Turnbull
IVE BEEN ALL OVER THE COUNTRY IVE WORKED WITH MANY PAW SHOPS. IVE BEEN COMING TO FIRST PAWN IN NAPLES FLORIDA FOR 10 yrs. THE SERVICE and PRICES ARE THE BEST IVE EVER SEEN AND AS FAR AS CUSTOMER SEVICE JUAN BARTOLOMEO
KE
Kerry Gruentzel
Most honest store in town give me twice as much as the other pawn stores in town had offered me with no bickering I am from out of town wish pawn stores by us are like this one this is were to go come to see jj
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Vedoe Chase
Scott David and Juan really went the extra mile to help me find what I needed. They really exceeded the meaning of great customer service. Guys like that make doing business with your company worth every penny.
KA
Katie Gammack-Clark
I am always very happy with the customer service at First Pawn. Juan is one of their sales reps there and always greets you with a hand shake and makes you feel welcome. I will definitely be a return customer.
CH
chaostrooper13
Very clean and well maintained, Staff is proffesional and very friendly. The associate that helped me Orley was extremely patient and helpful answering all of my question. Would recommend to anyone 10 out of 10
SH
shannon M.
First Pawn is amazing. They have great customers services skills. Anything you need go to the best person in the store; Jacob. You get to shop and laugh at his hillarious jokes. GO ASK FOR JACOB!!! #TeamJacob
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Ernesto Rodriguez
Benden good place at a good price so I sienpre buy here. Juan helped me bartolome
RI
Rick Holmes
Every time I visit my family in Cape Coral we have rituals. One of them is making a stop at First Pawn in Naples. They have everything under 1 roof. Truly a class act facility. See you in 6 months!!!
ME
Melissa Spicer
I absolutely will be back the short Spanish guy was AMAZING!!!! Not only did he make me feel comfortable in there but also greeted me versus yelling across the store lol I will be back because of him!!!
WI
Willow Cada
Always have amazing prices and willing to give you great deals on loans, always gives me the best offers! Jacob is always well informed on their merchandise and very easy to work with, ask for him!
NI
Nick Bailey
Love this place... always have great deals and great personality... make sure you hit up Scott he will gladly take care of ya... been happy with the service since day one... I will be a lifer ..
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Ulman Yohel Alcerro Zuniga
It was a pleasure to buy my jewelry store is a vuena I am very happy grasias juan
JA
Jamal McBride
Just visited here and my experience was awesome. Great staff especially Scott. This place will take care of what you need and I recommend checking them out if you need to visit a pawn shop.
RO
Robert Bernasconi
Very great shop. Took in a watch for resizing and they were quick and did it right there. Monica was very friendly and helpful from the moment I walked in the door. Thanks first pawn.
SH
sheena looney
My husband goes all the time to first pawn & jewerly the staff is amazing and very helpful best pawn shop in Naples fl amazing selection for anything you could want for a great price.
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Derrick Vasquez
The employees were very helpful! You should ask for Juan. He was really quick in answering any questions that i had and he knew what he was talking about! I will definitely go back!
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Sarah Barendse
Great store and very helpful staff. If you are looking for last minute Xmas gifts, First Pawn is a far better place to stop than any retail store.... Who wants to pay full price?
HO
how512
I paid new retail price for well used music equipment. Pawn or Loan i get only half of what i paid. I wish I could reciprocate some of the benefits of being a scam artist too.
KE
kendrick thompson
Wonderful experience an help from Juan Bartolome gave me a discount on an item I wanted an paid more than I expected on unwanted items I recommend for everyone to go.
JA
Jamie Spencer
Juan and JJ were very helpful and put an extra effort into helping me with my visit I defiantly recommend asking for these great guys if and when going to first pawn
CR
cristian Feria
It was a great experience at first pawn I really do recommend anybody that is looking for a loan or any thing to come here. And please see the beautiful Monica !!
PO
PoorBoy5Wag PoorBoy5Wag
Surprisingly profesional and clean atmosphere! Jacob is very helpful with both buying and selling items. Always great prices on things I bring in. Best in Naples.
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Blane Estes
Juan Bartolome was very knowledgeable and helped me look through the folding knife selection. I was very impressed with the level of customer service I received.
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Sirena Jimenez
Magnificent customer service and a very impeccable timely manner. Scott serviced me tonight and took care of all my questions and needs. 10/10 would recommend.