Category: | Bank |
Address: | 3105 Broadway, Astoria, NY 11106 |
Phone: | +1 718-215-4000 |
Site: | quonticbank.com |
Rating: | 4.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–6PM Closed Closed |
TO
Tommy Amore
I want to start this review by stating a simple fact: I would not be a homeowner right now without Vasiliki. When I first started the road to home ownership I was naive. I thought the process was a simple one. I envisioned it much like walking into a car dealership and rolling out with a new set of keys. Pick a broker, sign a form, and be on your way to taking out the garbage. What I would learn was that “go west young man for you come bearing great credit” clearly had never been uttered by a single person when it comes to real estate. I quickly realized that it is far closer to say “Sign here….and here….and here….initial here….hold on while we draw some blood.” It can, and most likely will become an overwhelming task. As I have now completed the entire home buying adventure, I can fully appreciate what a GREAT broker does for you. Vicky is a calm, patient, and caring human being. She does not see you as a name on an application. She can see the person who is embarking on a new stage of life. I would not even hesitate to say that through her words and actions that you can honestly feel like she is proud of you for making that leap forward and investing in your own future. As a combined total, I spent many hours on the phone with her. We discussed every aspect of the steps I would need to take to realize my dream. She explained everything in a way that only a person of her character can. She even explained them two or three times when I was having a hard time wrapping my head around the complexity of the rules and regulations. When my process went a little askew (and I want to stress this was of no doing of Vicky or her institution) she jumped right in to help. She called lawyers and real estate agents to ensure that I was being treated fairly and insisting that everything was done the right way. Though important, and her’s were great, it is not strictly rates and fees that you should be looking at but the person with whom you will have next to you at that closing table. As I have said, I have to come realize the importance of having an intelligent and capable person like Vicky in your corner during that tumultuous ride. If it was not for Vicky I would have packed it in and been done with it. I am honestly going to miss those cheerful calls that began with “Good morning sir!” I can not possibly recommend this person any more than I do. She was a lifesaver in a sea of sharks. I wish her all of the prosperity that one can achieve for I know her work let me realize mine. Thank you Vicky!
MA
Mary Gregory
My Contact at Quonic Bank is through Aaron Feeney. He is a miracle worker and is turning my situation around. I personally had a series of very unlikely catastrophic situations that happened to me over the past 8 years. Aaron Feeney listen to my story for almost an hour on the phone. He was sympathetic and did not even interrupt me, as most would do. Then he took charge of the situation and told me exactly what I needed to do. With an impending Tax auction coming upon me and other catastrophic situations that had occurred, Aaron Feeney turned my life around. He is truly an Angel in disguise and I would like to do something nice for him when this is all completed. A few years ago I had a great salary in a NYC job that I had for 18 years. I also owned multiple houses with tenants. Then my aunts who lived 100 miles away were getting sick, had injuries and needed help. I had a sudden injury, had surgery and was out of work for 8 months. At the same time I had break ins with destruction in my houses, tenant problems and losses and at the end lost several houses. This last house, where I am living did not have a mortgage but needed multiple repairs and was due for a tax auction. Aaron Feeney helped me find all the documentation and talked to the state Marshall to get a delay. He really Saved my life! An investor, named Damian, who bought one of my houses suggested Aaron and I am also so grateful to him. I am so sorry that I did not see this review spot before and I hope it is not too late for him, if there is some sort of contest or recognition.
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Jill Worth
The people at Quontic Bank performed what they promised. That alone entitles the institution to a five star rating. But even better was the personal service we received. We had a wide choice of bank offers, but we chose Quontic, first, of course because they gave us a great offer but second, and importantly, because our first contact, Audra Leath treated me (female) professionally and as though I had some knowledge of the situation. This was not true of another banking institution which matched the Quontic offer but whose rep demanded to talk to the male of the household – my husband -- and was rude to me. Audra was competent, concerned and approachable. Between Audra and her supervisor Mike Pisockyj, our entire transaction was handled smoothly and quickly. Kudos to all of those who made this experience as pleasant as possible – and gave us the best deal.
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phanie zalez
As first time homeowners we were unsure of which bank to go to, our options were going to a small bank or big bank or credit union. After careful thought and consideration, we chose to go with Quontic. They are very thorough in the paperwork they ask but it is all for a good reason. Our house was a regular short sale, this was a process that could have taken over a year to close but luckily we had Kimberly Hope in our corner. She answers all the questions you may have no matter the time or day, she will travel to your house or wherever is convenient for you and she is also the pitbull you want on your side, because she gets done whatever needs to be done. Go with Quontic and ask for Kimberly, you will not regret it.
MA
Marilyn Gates
After many months of researching Reverse Mortgages and getting more and more confused with each person who wanted to sell us a Reverse Mortgage. We where finally referred to Mr. Dominick Wilkens who took the project as he said he would and worked closely with us to get us qualified for a Mortgage. There were many things that were needed by the underwriters that had been misplaced or lost. Dominick worked with us to get the missing documents needed. With every bump Dominick was quick to see the issue and help us over the hurtles. Dominick was always up beat and a real gentleman to work with and in the end he got the job done. We could not have had a better banker and when all is said and done a better experience.
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Richard P
We would like to thank Quontic Bank and specifically, Ryan Jenkins, for the professional manner in which they handled our HECM transaction. From the beginning, when we knew very little about how this all would work, with our many questions, then the counseling session, application process, signing of paperwork, and finalization; the communication in terms of explanation of the process was exceptional by Ryan and his team. When we needed verification, Ryan was always just a phone call away. He never made us feel that we were bothering him, rather he answered our questions fully and put us at ease. The timeframe was right on schedule, and we felt that things flowed smoothly throughout.
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GILDA INGRAHAM
I want to share my experience with Vincent Smith at Quintin bank.I never thought a reverse mortgage was for me and my husband .Vinny made several calls to us explaining how it would work. After a couple of months my husband and I knew this was right for us. It is giving us the financial freedom to enjoy our retirement years.I am so grateful that Vincent Smith did not give up on us. He is a great asset to your company.Thank you to all the staff at Quontic bank that made this possible, and most of all Vincent Smith who put many hours and days to make our dream come true. Sincerely....Herb and Gilda Ingraham
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Gigi Zunjic
I recently closed a deal with Connie Brazer and Ray Duran from Quontic Bank in South Florida. I must say I would use them time and time again. After going through two other lenders to try to get my Physician buyer a loan, Quontic Bank came in at the 11th hour and we were able to close within record time. The team at Quontic was very professional and always available to take our calls. This in turn solidified my capabilities as a real estate agent with my client. There is no better better marketing than that of a satisfied customer! gg
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Dana Tarrant
I recently decided to do a reverse mortgage because I will be retiring in 2018 and Chris Jones of Quontic Bank was my representative. He walked me through the whole process, explained everything in a manner that I understood, and even worked with me in order to complete the process. I found that Chris was an intelligent, knowledgeable and thoughtful young man and I was glad that he was my representative through this process. I would recommend Quontic Bank and Chris Jones to anyone who is thinking of doing a reverse mortgage.
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Lynn Travis Kennedy
Frank Melia helped my husband and me get a reverse mortgage. He is very knowledgeable about the various aspects of the product, clarified any misconceptions we had, quickly smoothed out any bumps in the road, and made what might have been a confusing process quite easy. He and his highly efficient staff made sure that the paperwork was done properly and submitted in a timely fashion. We went to closing only 8 weeks after our initial meeting, which is pretty remarkable. We are very satisfied with our experience.
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Lauren Lafontaine
Honestly if I could give 10 stars I would. Being a first time homebuyer can be a bit nerve racking but Kimberly Hope really made the whole process as stress free as possible. Her willingness to go above and beyond for us from start to finish was so appreciated. She was always accessible and just a true pleasure to work with. She was able to make this a memorable experience for us and also took the time to explain things in detail every step of the way. I highly recommend Quontic Bank!!
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Erin Devine
Working with Quontic was a pleasure. Throughout our process of purchasing our first home, we were consistently communicated each and every step of the way. Mike and Evan always ensured we felt comfortable and we always felt encouraged to ask any questions that came up. We are extremely grateful to have had a very supportive group behind us, one who truly worked their hardest around the clock to make sure we were satisfied!
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Budd Teare
We Recently had the opportunity to work with Quontic Bank and John Rodgers they delivered on what was promised and in a timely manner. John was extremely helpful from beginning to the end guiding us along the way and answering the many questions that my wife and I had in the process. John kept us well informed of our progress and was only a phone call way. We would Highly recommend John Rodgers.
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thomas ialongo
I want to thank all of the staff at Quontic Bank, especially Vincent Smith, for making the difficult decision to get a reverse mortgage painless. All aspects of the process were handled efficiently and with great concern that I was at ease. This transaction has made an overwhelming improvement the lives and welfare of my family. sincerely, Tom Ialongo
CA
carl rodriguez
Loan officer, Evan Russel, was very knowledgable. He provided excellent communication and follow up. Although Evan was great, other personnel at the bank screwed up and made our closing day terrible. My wife and I, the sellers, both lawyers and both agents were left sitting around the closing table for over 5 hours waiting for answers.
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Bobbi England
After an agonizing 6 months dealing with AAG unsuccessfully, we were introduced to Kristian Wilson at Quontic Bank. What an amazing job he did resolving our issues in three weeks time! Kristian was extremely knowledgeable, personable, and always got back to us immediately with any questions or concerns we had.
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Fmeg30
Vasiliki Athanasopoulos was a pleasure to work with on my first home mortgage. She was patient, resourceful, personable, and went the extra mile to guide me in what otherwise might have been an overwhelming experience. I highly recommend her to others especially newbies in the home buying market. Thanks Vasiliki!
NE
Neill Flate
Excellent service from Amber Boston. Worked hard on this reverse mortgage. Kept us updated every step of the way. We always knew where we were. On a personal note, she was very nice but professional at the same time. She really seemed to care about us. Could not have asked for more.
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Dave S
Ali Moore at the Carmel, Indiana office was the perfect choice to place my reverse mortgage. There were some difficult obstacles to overcome in securing the loan, but she worked diligently to overcome them all. I would highly recommend her to anyone seeking a reverse mortgage.