|Address:||200 Riverfront Terrace, Eau Claire, WI 54703, USA|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed|
Today I have visited the RCU Eau Claire (Golf Road branch) for my auto loan questions and the officer over their answered me so rudely about my questions. I told her about the bad customer service and its better to switch the account to other bank. Without giving me a satisfactory answer she immediately asked me for my last name for cancelling the account. :(( I have an account in this bank since last 5 years and now I will definitely switch this to other bank.
Excellence service and very friendly staff. Beautiful downtown corporate building. They did a great job with my first home loan and my next loan will be with them as well.
RCU is the most friendly, customer service driven credit union in town. Excellent quality and consistency have created long term loyalty from thousands in our community.
Very disappointed to find out that the times listed online for Riverfront Terrace location are NOT ACCURATE. Do not match hours listed on door after a wasted trip
Great looking building outside and inside. Very friendly and helpful staff with plenty of parking for visitors.
The staff is consistently making errors and their online system is terrible. This credit union is not good!!
I think this may help me with groceries because I got scammed out of about 7000 dollars.
Very helpful and customer-focused.
A Private User
People at RCU are rude and snobby
Great people and service
Very happy with Rcu