|Address:||575 Anton Boulevard, 12th Floor, Costa Mesa, CA 92626|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
worse place i have ever dealt with...i had a lawsuit with a prev company due to improper practices so i was supper clear my expectations...adam isn sales assured me all fees included were $1545.-00...we had a prob with first bill and dan a v. pres got involved ....he aplologized and got it corrected it on the spot..if you look we havebnt had letters/calls or any problems because the v president handled it...we were happy..for two 2 years we have paid the same and know all of the sudden they got into my bank draft and 500 out fo the blue and now aee full o f excuses but not hearing this was done from the top....customer service is horrible and they caused my family not to have money for fun nd they dony care..call terrific ts in sherwood arkansas and ill tell you the truith nd hope you call me beofe you sign up DONT DO.... DONT DO IT... DONT EVER CONTRACT WITH THIS GROUP...CALL ME AND ILL EXPLAIN WHY....I HAVE BEEN LIED TO....DECEIVED...MY GOD.... IT GOES ON AND ON..THE WORSE AND RUDEST STAFF IF HAVE EVER SEEN....HOW DO THEY SLEEP AT NIGHT???? I HAVE NEVER BEEN TREATED... TALKED TO... OR HANDLED EVER IN MY LIFE AS BAD AS BALBOA CAPITOL....ONCE WE PAID ALL THE HIGH MARKED UP PAYMENTS I ASKED WHAT WE WOULD RECEIVE FOR PROOF WE WERE DONE WITH THIS COMPANY AND WE OWNED IT OF COURSE AND THEN AND ONLY THEN I WAS ASKED IF I WANT TO THEN BUY THE MACHINE?HE TOLD ME THEN THEY WOULD PICK IT UP OR I COULD BUY IT? WHY DO YOU THINK I MADE THE LAST 5 YRS PAYMENTS FOR ....JAY (WHO WHEN YOU CALL THE COMPANY THEY DONT EVEN NO HE WORKS THERE)HUNG UP ON ME WHEN I MENTIONED THERE REVIEWS...ONLINE....I TALK GLADLY ABOUT MY COMPANY REVIEWS CAUSE WE DO GOOD BUSINESS...OUR WORD IS OUR BOND...BEEN HERE FOR 16 YEARS STRAIGHT AND WILL BE HERE FOR 16 MORE...I HAD ALOT WORKED OUT WITH DAVE AND OLDER VP AND CALLED ONE DAY AND HE WAS GONE....THEN NOONE STOOD UP BEHIND HIM....GET EVERYTHING FOR SURE IN WRTITING...THEY WILL NOT STAND BEHIND ANYTHING...IM LIVID AND I WANT THE PRESIDENT OF THE COMPANY TO CALL ME....PEOPELE....PEOPLE ....DONT BE CONFUSED THEY ARE NICE IN THE BEGINNING AND AFTER YOU SIGN IT BEGINS...THE WORSE NIGHTMARE I CANT WAKE UP FROM...IM A DISABLED VET SINCE THIS HAPPENED AND THEY TREET ME LIKE THIS
Main Event Transportation
We signed up for 4 separate equipment loans through this company. For the past 2 years they have never reported against our personal credit as it was Company policy not to report business debt against you personally. Well recently they changed this policy and now I have $120,000 against my personal credit. Do you think I was notified of this change? NO! Do you think their customer service manager Vanesia was even polite when I called in requesting to speak with someone in charge on this matter? NO, in fact she was about as rude and unprofessional as humanly possible. When I got upset she proceeded to talk over me, get loud and eventually hang up on me. Yes, I personally guaranteed the loans. However, it is not common practice to report business debt against personal credit unless defaulted on. Not to mention I was told other wise when we signed up years ago. I am very credit conscious and made sure to ask. I was assured it is only reported against the business. This business has been horrible to work with on all customer service matters through the years. This takes the cake. I have filed a dispute with the credit agency and intend to sue if the dispute is lost. Beware of the business.
We used this company for 3 leases. The proposal looked good and had an interest rate of around 16% which is high, but we we were growing quickly and wanted to conserve cash at the time. Buried in the fine print was a clause we were not aware of that allowed them to charge us "rent" from the time we signed the lease until the time the equipment was approved. Of course there will be some time to get the equipment and approve it, in our case around 2 months. As a result we had to make 14 monthly payment rather than 12, which increased the interest rate from 16% to around 50%. To add insult to injury they also charge a "lease termination fee" of $3,000, and not a $1 buyout as shown on the proposal. Looking at other reviews of this company ( you can find them on ripoff report and many similar places) they are doing the same thing too many other companies. I would never use them again and I am consulting my attorney regarding a class action lawsuit to recover these undisclosed extra charges. They have a A+ rating with the BBB but I do not see how they can maintain this. I am asking for an investigation of this
the worst company to deal with they are not honest and will not return your call the owner respond to all complains by saying call us back and we will help you but no one ever answers your call or return your messages. i am getting a lawyer to deal with this company about my financing that i did with this company they charged me $14000 before they even started on my payments and are telling me that my payments has not started yet this are fees your paying for borrowing from us before the equipment is installed in rooms i had all my furniture in a rent-a-trailer on my property because we were getting our rooms painted and installing carpets before we could put our new furniture in room and they said we have to have everything installed and in room before we start the payment and the contract says the equipment has to be on the premises which it was and they still kept charging me DO NOT GO WITH THIS COMPANY they are FRAUD. I just can wait till my lawyer get on their butts about this. i wish i should of checked this reviews before dealing with them DO NOT DO IT YOU WILL REGRET IT.
We bought a septic pump truck using Balboa Capital. It was like someone was pulling each fingernail off one by one. Absolutely clueless on the process of buying a truck in Texas with the titling laws, the insurance process and all aspects of what was needed from us. Took over 2 weeks to complete the process. Our insurance agent and the trucking company that we bought the truck through was equally frustrated and said that this was the most painful process they had ever went through.. After the process was done now we have to come up with over $2000 to pay for the titling which could have been put in the loan but now due to their lack of knowledge we have to come out of pocket for it. I am grateful for the loan but it was sure painful. If you use them, go into the process with a reserve of patience.
We were interested in borrowing money at 8-10% with a 2 year payback period which the salesman assured us that he would do. 3 days later he calls us with good news that we have been approved for the amount we requested. After reviewing the details we find that we were lied to in an obnoxious manner. The loan options ranged between 30% to 42% with no more than a 1 year payback period. Why did this guy waste our time? He had to have known that 8-10% with a 2 year payback was impossible. RUN!!! DO NOT WALK to the exit; JUST HANG UP when you get a call from these people!
Daniel De La Torre
I cant give them a 1 but refuse to give them a 3. My sales rep was great he kept me abreast of what was going on and how things were moving forward with my account. I asked to have the account canceled before it even started as the terms were not what I needed or expected. I asked for refund of my deposit and was advised that it could take a week before I get my money back and also that I could forfeit my deposit due to the paperwork I signed even though services were not rendered. I am disappointed about the process!!!
Glad I read these reviews I was skeptical when my husband was considering doing business w/Balboa and getting a loan for his business. I always research companies but when they were asking for sensitive personal and our banking information. I was like no wait let me check them out and I see all these horrible reviews. Nothing positive or good means they are unethical and possibly a scam since they do get all of your personal info...thanks everyone and We say No to Balboa
Our Med Spa, "Dream Spa Medical" most certainly has an account here. Balboa has refused to give Citizens Bank the pay off amount on our lease, so that we can refinance. We are not now and have never been, late with a payment, yet today my son called me at work to tell me that someone from Balboa knocked on my front door, gave him a letter and then proceeded to walk around my property taking videos and pictures. Next time I will call the police and have him arrested.
I was told that I would be able to buy back my equipment for $1 at the end of the lease and that I was paying 13% for the money I was receiving. The company will not call me back. I asked for a buyout and was given a figure of 10K!! I have paid this company 5K already!!! And i only borrowed $4500. I am an idiot for signing anything with this company. Do not make my mistake. Read the contract completely!! These salesmen will say anything to get you to sign.
Never do business with this company. We had a large lease with the for our own company. Customer service was terrible, they lied and played games... customer service would not let me finish my sentences until I yelled at one of them and asked for a manager. This company is terrible, we cannot even remove our name from the lease with an assumption from another company name. Save yourself the trouble, use another company NOT BALBOA!
This is the most horrible business experience I have ever experienced. Not only were we cheated out of our 10% buyout agreement, we were ignored and never responded to when we asked for a fair buyout price. They even ignored us after we made the final payment and satisfied their outrageous interest charges. How can a company like this even exist in todays anti-predatory environment?
A Private User
This is a fraudulent company. They overdrafted my account by taking unauthorized payments. I have reported them to the BBB and to their licensing agency, so hopefully a resolution will come about shortly. I have no clue how this company has come about inception considering their sketchy and illegal business practices. I would recommend avoiding this company at all costs!
Buyer Beware!! I did a quarter of a million deal with Balboa. My instincts told me that I should be very careful but decided to do the deal anyhow. So many red flags but I was too focused on getting a deal done. The bottom line, I am now trying to undo the deal and will be seeking legal help to do so. I do NOT recommend Balboa financing.
THOMAS DEREK , NO ONE IS ABLE TO TALK TO YOU EVER !!! STOP LYING ABOUT NOT FINDING THE NAMES ON YOUR CLIENTS DATA BASE !!!! YOU GUYS ARE THE MOST DISHONEST COMPANY I HAD EVER KNOW! IM FILING A COMPLAIN WITH THE BBB AND WORKING WITH OUR LAWYERS RIGHT NOW ... IF I COULD GIVE YOU A MINUS 10 STARS I WILL GLADLY DO IT .
Worst customer service I have experienced in my thirty years as a financial executive. They are rude, refuse to provide backup to misc charges they post to you account and they never return phone calls or respond to e-mail questions in a timely manner if at all. I would never recommend doing business with Balboa.
when we needed to find machinery for company , balboa was ready to help . very friendly very responsive and really good rates . that was the biggest issue was rates . real good . then we needed more help with another machine and they we there again ready to help . very professional . thanks again balaoa .
NEVER LEASE FROM THIS COMPANY. This company is engaged in usury and is possibly the worst company I have ever dealt with financially. Their contract is in 4pt font and full of gotchas that will cost you tons of cash. No matter how desperate you are for capital, never, never lease from this company.
NEVER DO BUSINESS WITH BALBOA CAPITAL THEY ARE THE WORST THEY LOST MY INSURANCE PAPERWORK THAT I HAD SENT TO THERE EMAIL ADDRESS ON SEVERAL OCCASIONS AND STILL BILL ME FOR NONPAYMENT AND TALKING TO THEM IS LIKE TALKING TO A WALL THEY CAN SCREW YOU AND THERE IS NOT MUCH YOU CAN DO BRUCE
These guys suck! stay away. I was sold on a lease with the dollar buyout but they wrote the contract up without a dollar buyout option They will screw you over in a heartbeat, the sales people are paid on commission and will sell you what is most profitable for them .