|Federal Credit Union
|450 Union Blvd, Allentown, PA 18109
|9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM 9AM–1PM Closed
Worst experience with a credit union/bank ever. If you call to make a payment I have videos and audio proof to back up my horror stories of attempting to get help through this bank. Debbie Gross was the collections manager that hung up on me and acted like an over-payed infant. Absolutely terrible service. Customer service is everything when your business does the same exact thing thousands of others do. ABSOLUTE WORST BANK EVER. STAY AWAY. Business practices still stuck in the stone age. Service fees and hidden withdraw and transfer fees for everything. Payment fees for making payments. Unable to easily process anything online or even worse, if you need help, may heaven help you because the service reps definitely can not. If you are above the age of 70 you may be able to cope with this, but if you are younger than that you will literally be laughing at the amount of service fees. Actually had multiple workers HANG UP ON ME. Service with a smile.
Always an insane wait time...2 tellers max and maybe 1 in the drive thru..ive been a customer for many years and am considering switching...wouldnt recommend this bank to anyone!
Terrible customer service, extremely slow. Seems like half of Allentowns finest has accounts here somehow. Stay away from this branch and make the drive to the Easton branch.
They have always been very helpful. I had some issues with my account being used in another state and immediately my funds were returned to me. Friendly and very personable.
I dont know why all the negative comments all I can say is I have never had a problem with staff or anything else I hate the one in bethlehem very very rude costumer service
Valentino Villarejo Filpo
Always very helpful. Definitely recommend this bank.
Awesome bank never had a problem with this bank ever
Always great service! LOVE my bank!!!!!!!!!
Brenda Ivelisse Diaz
Service Is Wonderful!!!
Love it Great service