|Address:||500 City Pkwy W, Orange, CA 92858|
Honestly, this was my first car loan and i’ve learned a GREAT deal from dealing with this company. it’s easy to see why they have a 1 Star Yelp AND Google rating. they treat you as if you owe them personally and Rosa is literally the worst at her job. she will constantly argue back and forth, condescend and over-talk as if you owed her money personally. i’ve been on time since 2015 and the couple of times i needed an extension i’d get conflicting responses with inaccurate information. i’ve had to specifically request not to speak with Rosa. Geraldine ended up explaining thoroughly and was a help to get my account up to date. but overall i’d recommend going with another loan company if you can. SERIOUSLY!!
This company is very rude threatening and very unprofessional. .. my car broke and they promised me theyd help me plenty of times and plenty of months but at the end of the day all they cared about is a payment. I was yelled at and disrespected an once i stood up for myself alexis gave me a softer tone but she is very rude and hopefully if u deal with someone u deal with her supervisor mario or no one at all. They so not pass messages and act like they dont get your voice mails and are just plain bullys . And i to have been charged extra money on insurance and have sent proof plenty of times. If i could go back i would never have chosen them to work with. Save your self the headache and go else where
They overcharge! Give people a second chance okay... but dont screw us over! Interest is way too high and you pay twice as much, if not more, for a vehicle thats not even worth the price so when youre done paying you could have had a better car! They have a high fee for everything and dont like helping you out if you need it. Big mistake choosing this place! Wish I had just waited longer!
I really like this company. Even tho i have high intrest rate, im glad i was able to get approved, even with my prior repo. Make all my payments on time and never had an issue. One of the girls even called me on my bday and wished me a good day, wierd but thoughtfull. Anyways, good thing for banks like this out here giving second chances.
Horrible car was a lemon and ended up getting into a accident car was totalled. And geico ended up paying it off so was sent a letter stating my account was paid in full. So i disputed it on my credit and they took it off to end up putting it back saying im 90 days late on payments. Horrible company
If you pay your car note on time, and have insurance, you should have no issues with them. People only complain about things to make excuses to not pay. SMH. They only do their job, I have no problems at all with my loan. :)
they suck and told me after a year of paying on a 6000 dollar car they told me i still owed 11000 dollars because they didnt know if I had insurance or not.
I had the pleasure of talking to Mario whom had assist me every step of the to obtain my vehicle he was polite and honest thank you Mario Thank you!!!!
Do I have to even give a star, this place has the absolute worst customer service I have ever dealt with. DO NOT get a LOAN with them EVER!!!!
They charge you damn there dubble for a car then add on their own insurance that ass another couple thousands
THERE RUDE WHEN YOU CALL AND ASK THEM QUESTIONS. BUT THERE QUICK TO BE NICE WHEN THEY WANT THERE PAYMENT
Finally paid my car off!!! After 2 short years! Rebuild my credit and im done with second chance banks ✌
And i wondered why people gave this company a bad review. Now i understand why.!!!!
I feel like im being ripped off im paying twice as much as the car is worth
I feel like someone running this business out their house
credit sharks took my money the car and bashed my credit
They can come off as agressive but they are good people.
Bud bud bud I never do nothing whit this company
Ryan L As H
This company is horrible and did me wrong
just paid off my Pontiac! whoot whoot!
customer services really sucks.....
WORST FINANCE COMPANY EVER .
Rip off company