|Address:||9361 S Redwood Rd, West Jordan, UT 84088|
|Working:||9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM|
This place has incredible customer service and integrity! I came in with a flashlight with a charger that had a defect and they refunded me! Even with a all sales final no exceptions they still did it because they took responsibility for the damage charged and gave me back my money. Wow. One of a kind! Most other pawnshops wouldn’t give you a refund but these people are some of the most ethical and customer oriented people I’ve met. go here and you won’t be disappointed!
I am so pleased with my experience at Big Dog Pawn in West Jordan. I drove up from St. George looking specifically for a guitar for my daughter. We fell in love with a guitar at the store and they went above and beyond to take care of us. I highly recommend this pawn shop if your on the search for a specific item. They will go the distance to make sure your well taken care of. Wonderful customer service! Thank you Big Dog Pawn, it was a pleasure doing business with you!
Big Dog Pawn is an awesome shop! While I have never pawned anything, I have bought many things there, especially items that were brand new. The staff are friendly and personable. They are very knowledgeable and helpful. I especially like Trevor because he has gone out of his way to let me know if something I was looking for had come in and is always willing to give me a great deal on it. If there is something in particular I am searching for, I will look here first.
Quality place!!! Got myself in a huge legal "pickle" for the lack of better words. Had some items in pawn that they were unable to release to me. After over a year of extending month to month I was finally able to buy my items back. Had they not been sentimental I would have just walked. Scott is a very fair... more than fair owner. The whole staff has been great. Trevor and Chris need haircuts though!
Went in to check the place out for the first time to pawn some stuff but only ended up pawning my 160gb ipod classic and the dude Oscar that works there, hooked me up with an extra 5$ on top of the price they were going to loan me originally because It was my first time being there so that was tight. I would definitely recommend that people check this place out and will be going there more frequently forsure!
I bought some boots off there ebay store and had some issues getting my payment to work. So i called them and explained the issue. It was 100% my fault and the only way to fix it was they had to cancel item and relist item. After this payment worked. They called me back to make sure everything was OK. Outstanding customer service. Guy that helped me was Trevor and he even remembered my name . thanks again
These guys are just awesome! You feel a friendly atmosphere as you enter. This is a genuine vibe put off by every employee in the building. I was treated like family. Their not greedy, rude, overwhelming or pissy like your stereotypical pawn broker. They are very reasonable with hagglings, well educated individuals, down to earth, but most of all. Fun! I know what pawn shop I call home. BIG DOG!
by far my favorite shop to have the pleasure of pawning with. the staff are all friendly happy to help anyway they can and smile while doing it. I visit many shops many times a month and I do not feel more welcomed and appreciated at any of them as I do there. Trevor Scott and the rest of the wonderful staff are second to none. so do your self a favor and stop in you will not regret it .
I have always been Leary of shopping at pawn shops . They carry a stigma that I know now is not deserved . Big dawg pawn ( Trevor in particular ) are extremely professional, helpful and went way above and beyond to make my experience awesome . Trevor was very patient as I was the ever annoying customer trying to pick out a watch for my husband . So thank you and I will be back
Big Dog Pawn has been my first stop for a multitude of purchases as well as help from time to time for almost 10 years now. Everybody is always friendly and professional. It starts at the top with Scott and Randie. Trevor has been one of the best I have worked with there. He really knows his stuff and is always ready to help with whatever I need. Great team!!
I have lived in 4 different states and have always gone to pawn shops for pawns and to purchase items. Big dawg pawn on redwood has by far been the best. I will never go to a different pawn shop in the valley. I drive from magna to South Jordan to deal with these guys cause the staff is awesome and they will do what ever they can to help you. 5 stars all day!!
I have nothing but good to say about big dog Pawn and the employees. I have purchased on two different occasions a Trek mountain bike & a Apple Ipad. The employee Oscars helped me on both visits very friendly and knew the knowledgeable answers about the item I was interested in. I would highly recommend Big Dog Pawn to my family and friends.
The staff is more respectful, very honest on my part I can tell you that we need more workers well, very good people they are Oscar and Trevor
Best pawn shop I have ever been too. Employees are kind, and always treat me and even the people i refer very fairly. Good prices on items, just walked away with a new skateboard at their annual tent sale for half off!! Ask for Waldo that guy will treat you right, he also speaks Spanish fluently if English is your second language.
I have a seriously good time shopping here because of the service and items that are in store. Trevor my favorite store person there often times gives me great deals on video games and movies to add to my collection. The staff is great but Trevor stands out as my go to guy for all my pawn shop needs, keep up the great work!
I always use big dog pawn. Trevor and Chris are badasses. They always hook it up on my purchases and loans. Id recommend working with either of them any day. the rest of the staff is great too. Gotta give a shoutout to Trevor and Chris tho. They have some pretty kickass hairdews too. Im definitely jealous. go to big dog pawn
I have visited Big Dog Pawn for a number of years and have made several purchases. I feel like I have been treated fairly and with respect. Scott and his staff are knowledgeable and helpful. I have recommended Big Dog to friends who have not frequented Pawn Shops in the past and they have had positive experiences as well.
Nice selection of items. I needed a TV for a specific price. They had exactly what i wanted and even lowered the price of the TV to make the deal work for me. Oscar was who i worked with and he showed a lot of professionalism as well as the other workers that day. Definitely would recommend going here to buy what you need
Great service! Will always greet you when you come in. Scott who is the owner is incredible. Mason and Oscar will offer help with anything you need. Everyone there will try to help when busy and will tell you that they will be with you. Got lots of things from them and never had any problems with things I buy!!
I have been going to this shop for over a decade. Everyone there is great, very personable and ready to make you a good deal. On one occasion there was a small problem with an item I bought and they made it right. I buy with confidence from Big Dawg because they price fairly and take care of their customers.
Big dawg pawn is the best!!! We were there tonight and oscar and Chris helped us out. The customer service was great, I forgot to turn the lights off in my car and while they were moving the stuff in they let me know that my lights were on. It was my first time here and I will definitely be coming back!!
I bought a ring from there, they said the center was a man made diamond 1 carat stone and the side stones were real. Come to find out the center is cubic zirconia. I paid almost $400 for a cubic zirconia. They are shady and a scam. I am contacting an attorney tomorrow AM.
Big Dog Pawn is awesome to work with! They are honest and fair! Talk to Trevor he will hook you up! He spent lots of time with me and was good about being willing to show me lots of their stuff! Sweet selection of guns all the time and lots of other stuff! Thanks again!
over priced. tried to sell us a ps3 that had been opened and taken apart. then they sold us a ps3 that did not work. when we took them both back they charged us a 10.00 return fee for each one. and was mad and rude at us for bringing them back. we will never go back.
I actually ended up here in a desperate attempt to find something that was stolen. While, my item was not there Trevor was kind enough to offer me some advice that eventually lead to the recovery of something very important to me. I will always be grateful for that.
Every time I come here I have a great experience, the staff here is always on point, friendly, and quick getting you in and out. Shout out to OSCAR, thanks for your awesome and friendly service. I definitely look forward to coming back in again. Thanks again guys.
The guys and the gals working here at BIG DOG PAWN as the best people. They take the time to listen to your every needs. Trevor and Chris are by far the best people you meet here. What ever it is you want, I highly recconmed visiting their shop on 9361 S Redwood
Big dog pawn is the only pawnshop that I will do business with. The customer service I have received from Randy, Scott and Trever has been phenomenal in comparison to other pawnshops. From getting pawn loans to making purchases big dog pawn is the best.
Oscar and Trevor were awesome!! Ive been pawning with these guys for over 2 years and they have been more than willing to work with me as long as I was in contact with them. They are by far my favorite and most respected pawn shop to do business with.
Conpre two firearms delas two non-Sease 1 Alfin pure garbage bills came out more expensive than you nuebas
Trevor and Mason are great guys. Excellent selection of great merchandise. A great amount of used music and recording equipment available. Love browsing. Great pawn broker and love the text alerts on deadlines. Great customer service.
Best Pawn shop for sure, I went in to buy a drill, Oscar was very friendly and knowledgeable, he explained to me the quality of the drill and did not push me to get something that I did not need, I will def be shopping here again!!
This place has such a great variety of items from collectibles, to tools or electronics. Highly recommend this place and Trevor is so great to deal with. He is honest and fair. Love doing business with Big dog pawn west Jordan.
Everyone one there delivers great customer service. Oscar helped us, and was very informative and positive to us. He gave us the best deals. Thank you Everyone. We continue to shop here, and will for years to come.
Trever at the redwood location is freakin sick! Willing to spend time with me and my buddy as we looked at tons of different guns and other things he was funny and hooked us up with some sick stuff! Thanks dude!
After visiting the shop and being helped by Trevor, I was extremely satisfied with the customer service and help that he was able to provide me. I highly recommend speaking with him for ANY questions you have.
Love this place! Way better then getting a signature loan or anything like that. Oscar is the guy I usually work with and he is super great always gives me a good deal! Defiantly the best shop in town!
The customer service here is amazing!!! They are great to work with and give you a fair price for your stuff. I highly recommend going here if u are looking for a pawn shop that will treat you right.
The owner Scott & his employees are awesome! Amazing customer service. They are extremely nice & helpful, which means everything to me being someone who has always worked customer service based jobs.
I got to say my experience was awesome! The customer service is great, I worked with Oscar and he went the extra mile to make sure I was taken care of, this is definitely the place you want to go to!
I just bought a desktop sound system from them. They were very fair on price, great to work with, and came through! My office at work is now bumpin and my productivity just went through the roof!