Category: | Bank |
Address: | 8450 Firestone Blvd, Downey, CA 90241, USA |
Phone: | +1 562-862-6622 |
Site: | locator.chase.com |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
RA
Ramon Nuno
Terrible customer service easy to open account but terribly hard to close . Customer service rep Berenice Valdez is the most unprofessional rude person that I had ever dealt with at any bank. Not only rude but also question me if I was a citizen or not ? which is not her business and asked my wife for a Id, passport and pay stub in order to change my account. I have multiple accounts personal and business with them .But after this situation i will have all my family and sons accounts close. Never will i get an account on this bank again. I will make sure that i tell friends and family about what they have put me through. Since when does a bank need so many forms of verification in order to update an account?
AA
Aaron Cunningham
Decent Bank. I went at rush hour and waited quite a bit but that wasnt their fault. I docked stars because they would know when the rush hours are and should staff accordingly.
CH
Chris Hill
Friendly and helpful staff. Convenient ATM machines and drive thru as well. Parking lot is a bit crammed, but overall good experience.
MA
Martin Pedroza
Very excellent service, fast and friendly.
DY
Dylan Brunt
They got rid of tellers and now chase bank is very inconvenient. I hate chase bank
JU
Juanita P Nash
Have been a member 10 + years, always friendly and helpful with resources
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Javan Denton
Love banking with them