|Category:||Federal Credit Union|
|Address:||3005 S Parker Rd Suite C-300, Aurora, CO 80014|
|Working:||8AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–6PM Closed Closed|
"We do appreciate your membership, and we take it seriously." This is what they say in every reply here. Space age is the most hilarious name for this credit union. They continually told me they were launching a new and improved website with online payments. I decided to move another of my loans there. Well, the new website is here and you STILL cant make online payments, UNLESS you have all of your accounts here and do online transfers. I would NEVER put my money in this place. Every time I talk to someone on the phone they are short and rude. You guys want to improve your business? HERES WHAT YOU CAN DO! Give your members the ability to make online payments from other banks. Its so simple. At least set up a paypal or something. ARGHHHHHHHHHHHHHH!!!!!!!!!!!!
Space Age fcu is a joke! The staff is undereducated and policies are nothing short of violating customs and stealing their money. I called to pay off a cc I was giving the payoff and paid it in full and I closed the account...two months later I received a letter stating I still owe interest. Long story short this is how they screw you. I trusted the account manager to handle this matter professionally and I was only giving the principal payoff not the account balance payoff and she never closed my account. She never told me I can only close an account the last day of the month by writing a letter stating my intentions. Stay away from this bank!
THIEFS. THEY WILL STEAL YOUR MONEY!!! If I could give less stars I would. This is the worst credit union ever. They are small and useless. Terrible rates and if your unlucky enough to have a checking acount they will steal your money. I recieved a paycheck and my company for some security reason cancelled all payroll check and immediately resent new ones for the exact amount. The were either to dumb or intentionally stealing when they chared me $66 in nsf fees and said well thats our policy. People make mistakes but they will capitalize every time. Liars and cheats. STAY AWAY.
I have had accounts and loans here since the late 90s. I love the convenience of saving, checking and credit card all on the same accounts webpage. I easily transfer money from my credit card to checking and back without a fee. The credit card is also very low APR, typically close to home loan APRs. I have never had a problem with loan or credit card payment, since I do it on my accounts page. The transfer is instant from checking or savings.
Absolutely the worst place to get a loan. payments all current wanted to pay off early and they can not accept a card because of the amount. What a freaking joke. Pathetic company with bully practices. Will keep making payments until their system can handle what they consider a large payoff (2300.00) They want that interest is all. WIll never do business with them again. Which is why I was trying to pay off early. Ugghh
I have a signature loan with them and now i see all the shenanigans. I just happend to make two payments towards my loan in January, which would have pushed my due date to April. Well according to them because i made the two payment in January my due date is still March payme
Elizabeth True de Flores
The staff at the Credit Union are so nice, kind, compassionate, and helpful, especially when you need it! Their app and mobile banking is easy to use and full of great budgeting features. Keep up the great work!
Kristin and Tom Pearson
Very poor service. Misapplication of payments -- thought we had that straightened out only to then receive negative credit reporting. Now I have to leave work and go see someone so they can fix their mistake.
Great place to get your loan for anything! They have been very helpful with any and all my lending needs. Thank you !
Really smooth and easy.
Great to work with!