|Address:||800 N Magnolia Ave #1275, Orlando, FL 32803|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed|
I never had problems with US Equity Advantage until last October 2015, when my payments apparently stopped being made due to US Equity Advantage not being "within Texas regulations" and needing to work on some type of licence that would take several months. This, I was notified after the fact and only until I contacted them about it. I actually found out through my lender that called me in FEBRUARY 2016 notifying me that it would be sent to collection. Apparently, US Equity Advantage tried to contact me and notify me of this, so I would take over my payments. I never received a call, and neither did my mom who is the other person on the Loan information. They claimed sending notices via mail. I have moved since I got my car, but fortunately keep in touch with my previous land lord, he calls when i receive any type of mail, and I never received a notice. I finally received one after I called them and asked what the issue was. Fortunately, because of the bi-weekly payments, my payments were only about 600 dollars behind, and i was given an extension by my lender. This was the reason I did not notice it on my bank account that they had not been withdrawn. It did, however, hurt my credit, which i did not appreciate.
Total ripoff The dealership where we bought our car kind of slipped this one in on us and did not even tell us about the $400 service fee or $2.45 fee for every transaction. Did some investigation myself on this and found out I could do the same thing through my bank and the lender and save myself at least $720 over the life of the loan. They try to sell this to you saying you will save money by paying of your loan quicker by taking half the payment every payday. Well yes you do pay it off quicker but add up all those payments every two weeks and it comes out to the same amount on the finance agreement. The only way to save money on interest is to lump sum payoff your car. Also I pay it off 7 months early instead of their 6. Bottom line set it up yourself and save that money.
I started off the call with a negative attitude towards the program, but after speaking with Amanda, she totally changed my opinion of them it a matter of minutes. She was able to explain and answer every one of my questions/concerns in the most professional and calm manner. After informing her of my financial hardship she was able to come up with the right solution for me for the time being. She was beyond understanding and non judgement of my situation. I would recommend this program if you want to be ahead of the game and end up saving a good amount of money in the end-definitely worth it! Thank you Amanda for your excellent service!
I absolutely Love Auto Pay Plus....By using this service I saved HUGE on my car loan. Great way to rebuild your credit. When I signed up my Credit was pretty bad after being laid off for 2 plus years. After finally getting back in the work force I had to buy a car. Having APP take payments come out of my check automatically made paying off my car ALOT easier, cheaper, and hassle free...and rebuilt my credit.
I have been with AutoPayPlus for 2 years and have loved their services. Recently, I had a problem financially, but AutoPayPlus worked with me and provided a solution to resolve my problem with ease. The agents are extremely kind and show the empathy all customers deserve. Job well done, AutoPayPlus!!
They told me I had completed my loan and even credited me back part of my last payment. I was contacted by the original bank a few months later notifying me of a final payment due along with several late fees. I now have my first late payment out of hundreds of payments on my credit score.
My experience was great. The customer service agents are understanding and always friendly. When every I needed t make a change, they where able to help me with no problems. I would definitely recommend this program. I will be setting up my daughter student loan with them shortly.
At the beginning there were issues wit takin g b payment out and sending it on time to where it was suppose to go. With a few phone calls they did fix it and i have had no problems aunce then. So i would give them an overall hreat rating
It is an awesome service for someone like me who is ADD and forgetful. I have set up my car payments on a set schedule and I never miss one anymore. Plus the people there are friendly and quite helpful. Everyone should use them.
Excellent service. My credit card utilization has decreased rapidly by setting the payments bi weekly! Great Customer service and follow up! Looking forward to adding on my mortgage soon!
Ms. Vivian Ventura is a very knowledgeable, courteous and supportive representative for USEA / auto plus. She navigated through a problem with my account and provided a quick solution.
Whenever I have an issue or a question, Nick has always taken care of me and has been patient with me and has helped me out as best as he can. Excellent customer service.
I am truly happy with my experience. With your help I was able to cut my percentage rate almost half. I look forward to seeing where the next few years take me.
Love the service!! Out of sight, out of mind. So convenient to have funds automatically out of my checking account and my payments made on time on my behalf!!
Love this program I like that I can stil l go to my local bank and make an extra payment while continuing my reg payment I appreciate the good service
I actually did not expect much from AutoPay, but when they helped me pay off my loans 6months early and that helped out with my credit score big time.
Amanda at phone ext..290 was just wonderful. .patient. .so helpful. .her overall performance was simply awesome. ..an excellent asset to your company
I love dealing with US Equity Advantage. They have made paying my car payment so easy and painless. The bi weekly payments make it so affordable ,
They have taken care of me. And made sure that it; gets paid on time. Right when I need it to be taken care of. Thanks so much for this.
I love having this option for making my car payment, I have had nothing but great customer service from everyone I have spoken to!
Good service, easily accessible. Disappointed that I am not able to continue to use their service because of where I moved.
Amanda was wonderful to speak with. She helped me with my issue and it was fast and pleasant to have her. Nancy Randall
Fantastic Company...Great Idea...Should have had all our loans signed up Quick Pay Off and Early Trade...Fantastic
These guys are helping me pay off my car loan at a faster rate and save me the time of having to pay myself.
these people are awesome and And Amanda is knowledgeable, a true professional and a credit to your company.
Payments are easily made. It makes budgeting so much easier takes the stress and hassle off your back.
Friendly and awesome support. Someone is always ready to address my questions and concerns.
Horrible. They are a scam!!! You can never get through to anyone to cancel the account!
$400 enrollment fee and and $2 biweekly transaction fee for the life of the loan.
Vivian was most helpful to me with regards to my account. Very patient and kind.
Villa she help me with my question l think l spell her name wrong I apologize
Excellent Service, and I am saving a lot with my biweekly payment plan.
They are always very helpful whenever I call. And very pleasing.
Keep you on point with your bills and may reduce ending balance.
Vivian was just very helpful and answered all my questions.
It makes it so easy to pay my car payment, love this !!
Very helpful and professional, as well as convenient!
Very easy to set everything up, and easy to use!
Super helpful folks over here!
No issues, works as it should.
Simple and efficient!!!
Quick and easy