Related: | great lakes pawn |
Category: | Jeweler |
Address: | 11550 Fourth St #110, Rancho Cucamonga, CA 91730 |
Phone: | +1 909-481-9191 |
Site: | grandgems.com |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–5PM |
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Yvonne M
Great Customer Service!!! Everything you read about this business is true, I took my wedding ring into Grand Jewelers to have a diamond replaced that fell out. I was very nervous about having my ring redone since it had such high sentimental value. David and his staff were very helpful and patiently explained everything that would take place with fixing my ring. Even after leaving his store, he was great communicating with me via phone and email. When I picked up my ring, I was not disappointed!!!! It was so BEAUTIFUL!!! They did a fantastic job on it!!! I am so pleased with their work I would not hesitate to return for any jewelry needs I may have, I will reccommend this place to all my family and friends. They truly care about making the customer 100% satisfied!
DA
David Bermudez
David was absolutely helpful! Not only was he able to work with me on the exact design that I was looking for, and offered so many options... He is a walking jewelry encyclopedia! So knowledgeable, and his customer service skills... I would give this place 20 stars if I could. This is my first ring shopping experience, and came across some really bad places, but thank God I stumbled upon this shop! absolutely amazing! Highly Recommended! He was able to do a rose gold with morganite stone, not trying to hustle me to get diamonds or up sale me from my original idea, truly remarkable service, and the price was excellent. Cares about the customer, not just the typical hustling jeweler.
DA
Daniel Phelps
I had a engagment ring custom made and being a guy and not knowing the amount of options available on the market I waited till last minute. I had a date set for a Seattle trip where i was going to pop the question. After showing David and his team a picture of the ring I was on the hunt for he was able to make it and have it done for me in about a week even though its usually a 3 week turn around becuase they were trying to help make my deadline for the trip. Great place and great people.
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Rebecca Abrams
My husband and I purchased our engagement ring set from Grand Jewelers. Between the service, craftsmanship and price, this jewelry store cannot be beat. We worked with David the owner and he walked us through the entire process (almost 3 hours) of custom designing my ring. He was so accommodating and a pleasure to work with. My husband and I will definitely be coming back for our anniversary gifts!
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Nick Jurkowitz
You will not be disappointed with the service you receive from Grand Jewelers. They are patient, honest and really work with the customer to make sure they are happy. I use David and his team anytime I need jewelery and I have no reservations about recommending David to my family and friends.
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Larry Wilberton
Exceptional service. We brought in gold to exchange and we were treated with the most respect. We did not even have a lot! We have bought jewelry here before and David was a big help. He found us a piece that was wonderful and we will never go anywhere else.
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Nikko Aquino
Small but great selection of jewelry for that special someone. Great service also puts them above the rest.
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Krista Lim
Decent selection but could use some more gold w/ gemstones belly rings. Quick and easy to navigate the site.
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A Private User
Has amazing customer service! They truly care about your needs.
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katie Tee
David and staff are AMAZING!!!! I AM A CUSTOMER FOR LIFE.