Category: | Bank |
Address: | 2819 Jones Franklin Rd, Raleigh, NC 27606, USA |
Phone: | +1 919-851-6875 |
Site: | fidelitybanknc.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM Closed Closed |
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Bryant Woodall
The Swift Creek branch of The Fidelity Bank has a staff that is extremely helpful and always accommodating. You are always met with a smile as you enter the bank by tellers that are eager to assist you. In addition to the regular banking services that one would expect from a local bank, this branch is constantly looking for ways to provide a service that best fits your banking needs. Their close observance to online banking and activities available through web services is much appreciated. Banking at the Swift Creek branch of the Fidelity Bank is a privilege and a pleasure.
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Tracy Collins
Kathy and the entire staff at this branch are amazing ! I have been a loyal customer of another bank for years and recently became unhappy with the customer service there . A friend told me about Fidelity Bank and how great the Swift Creek branch team is so I decided to visit and check them out . I have never been happier !!! Kathy and the whole team are always happy to help and very informative and truly treat you like family ! Hats off to them they truly know what it takes to give great customer service !!!
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Ravindra Reddy
I started banking at this location since 2011 and see the same old smily faces every time I am there. Everyone of them there provide an exceptional, excellent and efficient service. They all know and always greet me with my name, a wonderful experience. This is the location I would recommend to any one without any hesitation. Keep up the good work.
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Allison Smith
I have had the best experience at Fidelity Bank Jones Franklin location. Kathy and her staff make you feel like family. They have helped me with my small business account, personal savings and checking and a home equity line of credit. I always recommend them to family and friends. Hands down the best! Allison S
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Michele Karwoski
I love the Swift Creek branch of Fidelity Bank! Everyone is so helpful and they always have a biscuit ready for my dog, Molly. Kathy and Arlene have been taking wonderful care of my personal and business accounts for many years. I know I can count on the staff at Fidelity Bank to look out for my best interests.
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Chester Ullrich
Eric M. takes care of my business over there. Definitely small town feel, but they are big enough to get the job done that you need. Would recommend if you want to be able to communicate with people at the bank and that they remember who you are... seems like an obvious choice, to me at least. Cheers guys!
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Laura Collins
Our business loves this bank! We always have the best customer service and they go out of their way to provide us with the best experience. The tellers know us by name and are so friendly. We are happy to have found a place to trust with our business.
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Heather Lee
The staff at this location are AWESOME! We have banked at Fidelity for several years. We appreciate their professionalism. Marleen has always remembered our family and always ask how we are doing? It Is nice to see a familiar face over the years.
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Nannette Boyd
I have always enjoyed banking with Fidelity. Kathy has always been a great help and goes out of her way to make sure you understand and make the best choices for your situation. I would definitely recommend banking here.
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Luann Kublin
We have done our banking here since 1995 and really appreciate the small town feeling we get when we walk through the door. The staff is knowledgeable, professional and friendly. No reason to go elsewhere!
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Amera Realty Expert Advisors
Have had our business account at several banks before and never have had the customer service like we do at Fidelity Bank at Swift Creek. Kudos to Arlene and Eric for their outstanding service.
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Dennis Ford
We have used this bank for many, many years for both personal and business accounts. We love the staff and are always pleased with their handling of our banking needs.
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Myra Rappl
Excellent customer service! Kathy and Eric have always been able to solve problems and answer questions. All of the tellers are attentive and friendly. Thank you!
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Swift Creek Animal
These are wonderful people who genuinely care about their customers. They always provide a top-notch experience and we have been thrilled to work with them.
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Tom Faircloth
We have been banking here for many years. The customer service is excellent. Thank you to all the folks there for a very rewarding banking experience
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Denise Lloyd
Kathy and everyone at Fidelity Bank Swift Creek are exceptionally helpful and friendly. They truly go out of their way to help with anything you need.
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Keith Cowell
Kathy and crew remember who you are! I have been a personal and business member for 10 years and consider them all to be friends!
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Roy Holloway
The staff is always friendly and we never have to wait in line more than 2 minutes. I have been a loyal customer since 2007.
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A Private User
I love this bank. Kathy and her staff make me feel like family! I do all of my personal and business banking here.
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Debbie Byers
Thanks to all the the staff at Jones Franklin Road for your patience, words of wisdom and entertaining atmosphere!
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Edward Watkins
The Swift Creek Branch employees are so wonderful to work with. They take care of their customers well!
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A Private User
Very friendly bank! Everyone always seems so nice and helpful, so rare in Banking these days.
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Katlyn West
Wonderful customer service, always attentive and willing to go the extra mile!
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Amy Nehlsen
The customer service at this branch is amazing!
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roy edwards
Great staff. Very accommodating.