Category: | Loan Agency |
Address: | 6951 Cintas Blvd, Mason, OH 45040 |
Phone: | +1 866-500-2544 |
Site: | snaac.com |
Rating: | 1.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Amanda Brown
Never use this company! No matter what. I ran into a financial issue (I was supposed to be getting paid for my schooling after leaving the Army) and got behind three payments. My car suddenly got repossessed. I had to fight tooth and nail to get extensions and deal with rude people (which did wonders for my PTSD.) Even after I got everything finally straightened out with my money and picked up my car from the auction yard - they conveniently left the repossession on my credit report. When I pulled my credit report and saw that - I contacted them immediately. Of course, I had to leave a message and NO ONE ever called me back; however, it IS now off my credit report. Again, DO NOT USE THEM EVER! If I could give them no stars - I would. Good luck car shopping!
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Jacob Schleyer
Dont get a loan with them!! Its a constant battle to do anything with them. I was on the phone daily dor a week just to get a copy of my title faxes and still 2 months later they wont send it. They always "forget" to charge u for the automatic payments you set up every month and ghen charge you extra for missing the payment. I dont even have an account any more and they tried to pull another car payment out. Thank god for usaa for refinancing for me so i never have to deal with the most incompetent employees ive ever seen. Thank you for making a car loan as miserable as possible gentleman!
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Brittany Schloth
ABSOLUTELY terrible customer service. They are completely screwing over my roommate. 2 months ago they took out an EXTRA 500.00 and then this month $1300! They refused to refund the $500 and now that he asked about the 1300... they need a "written statement" or they wont work with him.. WHAT IN THE WORLD?! It is NOT that hard to refund money especially if someone is being over charged. TERRIBLE company.
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James Johnson
If I could rate you idiots negative I would. This was the absolute worst experience that I have ever had. SNACC is a rip off and they will handle nothing for you, looking back I would rather get my penis ripped off by a bear then EVER deal with you clowns again
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brian capehart
In my opinion, they are of the the worst financial institutions out there. I ran into some financial issues in 2009 and got behind a little bit. They were extremely rude and harassed me at my job constantly. Please be careful when dealing with SNAAC.
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Garrick Carlton
Do not use this company services.They are extremely unprofessional ,and there customer service is despicable. There online site is not user friendly ,nor will it provide any helpful information. Fair warning use this company services at your own risk.
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J Speed
If I could give this company a - 5 star rating I would. Had a defferment processed and auto payments were supposed be to stop. The process a payment, I called to get it refunded was told 24 to 48 hrs it has been a week.
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mike bongiorno
Bi-Weekly payment plan made no sense!! I had payments coming out of my account sometimes 6-8 days after each other...sometimes 12-14 days after each other. Made it impossible for me to budget!!
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stan daszykowski
Complete garbage! Terrible customer service, lies, delays, "WITHOLDING" of paperwork after loan completely paid off for over a month.....I hope no one makes the mistake of using this company.
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Anna Shelton
Nosy nosy nosy people ....You dont call my family I gave as a review and ask personal questions about my life ...You just dont know what a b***h I can be when you do that crap to me
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Alex D
Will harass you until the sun goes down, even after they talk to you they will call you a day later and harass you some more about their money.
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Kaysey Harms
Worst company ever. They prey on military members. And when they make errors with payments or reporting the credit agencies they never fix it
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Edward Waugh
Customer service at its worst. You call with a situation and the lady I spoke with is very rude and not willing to hear or provide Guidance
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Free The People
I had a good experience with them. Set up automatic payments with them and never had to deal with them. Helped to rebuild my credit.
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Jade Briant
They are the worst bank I ever went threw for a car! They are very incompetent. DO NOT BANK THREW THEM!!!
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Tyler Sturgeon
Waste of time. Costumer service worse than Autozone. If you financed with SNAAC as I do. Eff your life.
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Jakevin Stitts
Theyre very unprofessional and have terrible customer service.
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Les
They are always so rude and invasive and very harassing
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Dizzy Hundreds
Do not finance your car through this company
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Spc Harley
There is nothing to like about this company
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Matt Sallee
Plain and simple they are P.O.S company.
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david sullivan
This company will rip you off. STAY AWAY
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Splitting ch4in
Worst % rate I have ever seen
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keith ford
Has no respect for veterans
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Zachary Boyer
Rip off as hard as they can
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Randal Blanton
Horrible people