Category: | Loan Agency |
Address: | 5555 N Beach St #4100, Fort Worth, TX 76137 |
Phone: | +1 888-536-3024 |
Site: | openroadlending.com |
Rating: | 2.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM Closed Closed |
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Alvarez Ron
If I could I will give them 0 stars. Worst Services ever. Never go with this company. It does not matter if you have a good or bad credit. My credit was 649. Then Credit Karma recommended me to refinance my car with Open Road. I came to the site and I filled the form. I received a notice: Congratulations you have been aproved to refinance the car with us please call a representant. I did it and they told me that they were not able to help me since it was another person in my car. Ok. I asked them what do you need from that person since I did not know the existance of the Gift Letter that is an official document that you do with your cosigner, cobuyer etc when you want to keep paying for your car alone taking that person out of responsability. It is something that you will see in dealers and banks every single day. Open Road instead help me and advice me told me sorry but this is something you need to figure out first in your area, we do not do it. Lol. This people are a big Lol. End of the history, OpenRoad run my credit they asked 4 banks and one of them accepted, they did not disclosed the bank, now my credit droped down offcourse 20 points per bank what means 80 points in total. So I have to wait to recover my credit, and to apply again. Here is my history think twice before do anything with this people.
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Stu Ray
We recently bought a late model Acura. Shortly after financing it through our bank I received an email about a pre-approval through Open Road Lending that would "significantly lower" our interest rate (from 4%) that we have at US Bank. I drive by their office building on North Beach every morning on my way to work, so I thought I would give them a call. It was, indeed, a scam (a lie and a marketing ploy). Whether you call it "bait & switch" or simply outright deception, Open Road Lending is a truth twister that is only out to make money (no surprise). In spite of the fact that a few have evidently been pleased (they must have had awful financing from the get-go), Open Road Lending is not a business that is trustworthy. Read the review and then decide. Caveat emptor ("let the buyer beware")...
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AJ Stone
Worked with Terrance and it was a good experience. First attempt to refinance with OpenRoad resulted in an offer which only lowered our payments approximately $13 over the same term. We declined that offer but Terrance came back with a much better offer and we were able to lower our payments approximately $40 over the same term. The communication was excellent with easy phone and email access to Terrance keeping me posted on our progress. The only holdup was due to the USPS which took 6 days to deliver some paperwork from north Fort Worth to downtown Fort Worth. The majority of the paperwork is handled online. Will use these guys again in future. -ajs
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S Morris
At 1st I was skeptical about the refinance due to me completing my job contract and started a new contract. I explained this to Brittany Kincaid my agent that was assigned to me for the refinance. Brittany is very knowledgeable about the terms and was quoted in the paperwork exactly what was explained in our phone convo. I personally would recommend OpenRoadLending to anyone who wants to refinance their vehicle. Thanks Brittany Kincaid of OpenRoad for all of your time, effort, & dedication on getting me approved with the best rate. PS I was paying $475 monthly now after Brittany & OpenRoad its $348
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Lisa Vogel
Very disappointed actually. I completed the online app after receiving the Pre-approval letter, I than received an phone and email telling me I was approved, I called to get more details and when I spoke with a rep, nothing against her at all but according to an email I received the process was all said and done. It honestly sounded like a sure thing and now I am being told NO. I really think this company needs to make sure all avenues are addressed before they tell a potential customer "Congratulations on being approved" here is your new monthly payment, your new interest rate and so on...
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Ann Hamric
Both my husband and I are so very pleased with everything that OpenRoad Lending did for us in refinancing our two vehicles. We where kept in the loop about everything that was being done. We saved just about 1/2 on each vehicle payment and could not have asked for more professional service from the person who helped us. I have recommended several of my friends to OpenRoad Lending. When I buy another vehicle I will be contacting OpenRoad, again. Thank you again for the wonderful service.
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Jennifer
LIES, BULLS*!%T, & FALSE ADVERTISEMENT!!! THEY SENNT ME A LETTER IN THE MAIL SAYING I WAS "PRE-APPROVED FOR A LOWER INTEREST RATE AND LOWER MONTHLY CAR PAYMENT" .. SO I WENT ONLINE, FILLED OUT THE APPLICATION, JUST FOR THEM TO SAY IM NOT APPROVED? WHATS THAT ALL ABOUT? HOW AM I PRE- APPROVED THEN NOT APPROVED?! I READ NOTHING BUT HORRIBLE ONLINE REVIEWS SHORTLY AFTER I APPLIED WHICH I THOUGHT WAS STRANGE BUT IGNORED IT, NOW I KNOW WHY!! DONT WASTE YOUR TIME WITH THESE IDIOTS!!
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BerlinWall HistoryNut
Could not be more pleased, Wendy was simply excellent, fully and carefully explained each step, was prompt in answering emails and calls. Ended with a final outcome of shaving 4 percentage points off our interest rate and knocked off $20 a month on our payments and we got to skip a month of payment as well. We do NOT have good credit, but we will in a couple of years and we were told after 6 months we could apply again to refinance! LOVE THIS COMPANY, highly recommend them!
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Susan Loparo
Very disappointed in myself as well as Open Road Lending....First of all they sent me a letter saying that I was pre-qualified for a refinance loan on my vehicle and the amount of money that I was told they could save me was fantastic. So I applied. I did not know that my information was going to be shared with numerous other finance companies. I have been working on my credit and, as one other reviewer stated, the credit hit(s) will lower my credit score. NEVER AGAIN!
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Dave L
I had very good experience with Open Road. I applied through Credit Karma at first but of course the opening % rate is more at the end. I knew that would be the case and with my credit score I didnt assume a 2.99% interest rate with my recovering credit. What they offered was way lower than I was paying so I was very happy. Hey 30 bucks and 6 months shorter loan suits me just fine. Very good back and forth correspondence setting up the loan, very straight forward.
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Melissa S
I have sent them SEVERAL letters , certified and non certified. On my credit report Open Road Lending made a hard inquire but they have not sent me any paperwork of anything with my signature saying I agree to them to run my credit. Now, I am going to take legal action if they do not remove themselves from my credit report. All they state it was online - with no proff Stay far away from this shady company. They dont even deserve one star
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Christy Moore
This company was great. I checked with a few other lenders and they would either not approve me or as high an interest rate that I already had even though I have been meticulous about getting my credit back in in good standing. This company lowered my interest rate by 8% and lowered my payments by $135 a month. Awesome. They were so fast and efficient on the paperwork and were able to work with me online and through email. Great experience.
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Jennifer Farewell
Absolute waste of time! They had me believing for 3 weeks my loan was approved! They had me noterizing paper after paper, paying for things to be sent and faxed. I chased paperwork for 3 weeks for them. 3 days ago my refinance was funded if i sent proof of my marriage license today i get a denial bc they didnt note the change of income like they were suppose to. Absolute worst customer service! Dont waste your time!
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tiffany young
I would like to thank Ashley and OpenRoad Lending for their gracious help with my auto refinance. I would recommend them to anyone! The representative Ashley was such a great help. Ashley was very polite and easy to speak with. She explained everything, walked me through each step and helped complete everything in a timely matter. I am thankful for my auto savings with OpenRoad Lending, check them out today!
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Ernesto Lara
Tube a very good experience with this company. Accomplish reduce interest I had in my car payments that were rather high by almost half. I thank you . And all went well fast
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Kibarah London
The way that I was treated from day one with the respect and assistance was outstanding. Mrs Wendy was one of the best specialist I had every been involved with in working on getting something done. She was a great multi tasker and communicator. I have zero complaints about the process and the company. Thank all you guys that worked as a team. You made the experience enjoyable and smooth.
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Teri Weiskopf
Received flyer in mail, contacted them and received a quote much higher, increase was explained enough so I still thought it was okay, then I received the paperwork to sign and it was way different. App#1585113. Flyer - 6.29%, Savings of $207. Quote - 12.49%, Savings $120.60, Contract - 14.29%, Savings $83.05. We will be going somewhere else and I advise others to do the same.
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Mike Ramirez
The process was so easy and Jessica, my advisor, was very professional, friendly and helpful. Within days I had all the information I needed and was able to sign documents with 11% less interest then I was paying and $75 a month less in payments. It was truly God sent when I received a letter in the mail to contact them with a refi on my car. Thank you Openroad Lending.
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Mike sanders
Thank you to all the honest people that took the time to post the truth. I will certainly throw this letter away. Logic would agree that if I owe 12K on a car and its only worth 9K due to age and miles, then NO ONE is going to lend me money on a loosing proposition. Only gave them one star because you have to in order to click the POST button at bottom.
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Linda Gonzalez
They were recommended on CreditWise to lower my interest rate saving me over $700 for the rest of the loan. I applied so now that goes against my credit score because they checked my credit and the guy i spoke with told me he couldnt help me and in order to save me money he would have to extend the loan to 60 months from 49. They were no help at all!!
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nazia Ali
Please please please people be aware. This openroad lending is the worst n big liars. They will say you r approved n then they will decline. After so many days. I spent so much on postage. They are big big big liars. I was refinancing my husband car. If there was an option i would have given them -0 rating. Stupid n horrible customer service.
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Ashley Talley
I got an offer in the mail with a preapproved lower interest rate on my current car note and it was looking really tempting considering I paid way too much as it is and this company was going to lower it by half. But thank God for Google reviews and Facebook reviews because I see nothing but bad things about this company.
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Hollie Mitchell
Thank you to Open Road Lending and Erica Murillo for helping with my auto refinance. The process was so easy and the terms were excellent! I particularly liked that I was continually in contact with Erica through email, text and phone to keep me updated on the status of the process. I would recommend Open Road to everyone!
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Samantha Maida
i cant even give 1 star, they continuously send offers to refinance, i apply, they tell me i am approved, they take all my information, then to tell me i have negative equity on my vehicle and they reported a hard inquiry on my credit report. I got denied the first time so i waited another year for them to tell me this .
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Gilberto Bermúdez
Attention, Attention they do 6 inquiries to your records, every inquiry cost you 25 point to your credit score ex, if you have 750 after inquiry you will get 600, which is a poor score and it stay for 2 years, when I called them to make a complain they hanged off the phone, somebody must to do something...so sad....
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WILLIAM M. FARACI
their unauthorized aggressive tactics destroyed 12 months of new credit building.GOD forbid you press the wrong misleading buttons anywhere inbetween true car or credit karma.STAY AWAY. I am suing them for $10,000.00 per rejection notice,due to their incompetance.I must have 30+ and they keep coming.
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Amy Gude
I applied online after receiving an invitation in the mail. I admit I was skeptical but was pleasantly surprised at the speed of approval from beginning to end. My agent was exceptional and very professional at every step of the process. I was able to save 148.00 per month. Thanks OpenRoad.
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Nicolette Simmons
I have nothing but praise for OpenRoad Lending. They have certainly been there for me and continue to be a valuable and reliable business for those who need a little financial assistance in their time of need. I highly recommend OpenRoad Lending to all my friends, family and co-workers.