Category: | Loan Agency |
Address: | 146 S Liberty Dr #11b, Stony Point, NY 10980, USA |
Phone: | +1 845-942-0020 |
Site: | newcityfunding.com |
Rating: | 4.2 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–3PM Closed |
TI
Timothy Cuiffo
I am 100% happy with this company and one person more specifically. Beverly is an amazing woman she is always nice always egar to help asks how my day is going and makes me feel like more than just another customer. She is the reason i have kept making sure i make my payments. She is a great example of what customer service should be even if shes not having the best day im still greeted with enthusiasm and a warm welcome i would love to see her be promoted or move on to bigger and better things and i am greatful for this experience. I would recommend this company a million times over. Thank you for everyone being so nice so professional and so knowledgeable. Any question i ask is answered to the best of each persons ability and if they dont know the dont make something upthey try to find the answer thank you for the amazing service.
MS
Ms.Smiley
Evan is a pleasure to work with. I can say New City Funding has wonderful person . Evan is very efficient, professional, courteous and just wonderful. Anytime I call and have questions he has all the answers. There was never a time I had to wait and or ask to speak to anyone regarding my account. New City Funding you Rock but Evan Rocks even harder. Thank you for allowing Evan to be my Account Rep he is a very nice person to speak to. I would recommend New City Funding to anyone and if I could I would recommend Evan . Hopefully, once I complete my account with New City Funding I will be able to have another account with you . Evan your the best !!!!! Keep up the GREATOUTSTANDINGWORK YOU DO!!!!!!
SE
Sea Wolf and you
A very VERY bad experience from day one! Was trying to set up the payment plan to come out of my checking and they kept taking it out of my savings causing my back to over draw, causing me to be charged multiple times. They could not figure out how to switch from my savings to my checking after having TOLD THEM more then 5 times.Having to go through Western Union in order to send them payments instead of through my bank. Calling and talking to them was nothing but a joke. Talk about the most rudest people to have dealings with. RUDE !! No niceness about them one bit! MY OPINION... STAY AWAY FROM NEW CITY FUNDING!!!!
CH
Chris Decker
This is Sue Decker, I called New City Funding and a woman was on the phone and she was the most polite person I could of talked to. She is a great person for her job talking with people on the phone. She will always say well Miss Susan you have a great and Blessed day. God Bless you. You never can call to many places and have a person who is short with there words or show they dont care. Well I have called a few more times and I do ask for her, she will make my day and make me smile, So Beverly if you get to read this God Bless you and keep up the great work. Susan Decker
JO
Jonathan Dahnke
Beverly at New City Funding has been the best!! In the three years I have New City Funding had a loan with them she has made the process, simple, easy, and something to look forward to at the end of the month. This was my first car loan ever and I had terrible credit, but I have been able to pay it off with ease and whenever I had trouble with paying on time Beverly took care of me like I was family! I would take out another Loan with New City Funding because of the hospitality of Beverly. Thank you so much for an easy and fun process to pay for my first car!
MA
Mark Maynard
I would like to personally thank New City Funding for hiring People like Miss Lauren. Since the first day i have had the honor of speaking to her she has been extremely helpful and respectful in every way. i believe whole heartedly she is a GREAT asset to the new city funding team. Not only does she make sure my payments and all are good she always ask how my family and I is doing. The only complaint i have about her is that she is a Yankee fan.. LOL just wanted some humor. anyways Thank You Lauren for all your great work for me
SA
Sandi Maddocks
I have worked in Customer Service my whole life and when calling or emailing Robynn F. at New City Funding, I am always treated excellent! One phrase that I found over the years I apply to Robynn and New City Funding: (Theodore Roosevelt!) "Nobody cares how much you know until they know how much you care". I have had the most excellent service from Robynn (I work in health insurance, and I know how it is to work with the public!) Robynn, thank you for everything - past & future! Sandra Maddocks
QU
Queen Pratt
When I got my first car with them I was in loveeeee with this company but now that I payed off my 2nd & WAS thinking of a 3rd they turned me completely off! The customer service I received today sucked! Why must it take so long for my final package to arrive I have things to do. They act as if u owe them something I was a paying customer for yrs never missed a payment & just recently paid off my vehicle ummm who do I owe?? I remember telling anyone who would listen about New city funding now....NOT!
TY
Tyler Brown
i had an originally signed 6% interest car loan and payed every bill on time. turned out that after the first month it was a 24% interest loan and if i ever didnt pay early i woukd then owe and addition % on each bill. so for a car ive already payed off the orignal 5,000$ and i still owe 3700$ which still has a peaking interest. On top of this i tried talking to them politely and talking to there manager and they would hang up there phone on me. Definitly Not Worth Your Time.
DA
Daizean Couto
This is Nisha Couto I would like to thank Beverley for the kind words when i call to make a payment. I have spoken to other people and she is the one who makes you smile with her kind words and she is very friendly. SHE always talks with laughter and that is what i like about her so when i call i ask to speak with Beverley. Again if you want to talk with some one who is happy and seems to love her job then ask for Beverley. Great job keep up the good work
SU
Sue Decker
This is Sue Decker i would like to thank Beverley for the kind words when i call to make a payment. I have spoken to other people and she is the one who makes you smile with her kind words and she is very friendly. SHE always talks with laughter and that is what i like about her so when i call i ask to speak with Beverley. Again if you want to talk with some one who is happy and seems to love her job then ask for Beverley. Great job keep up the good work
JO
Joe Santos
I had a very difficult time in dealing with the staff during my loan period with New City Funding until Beverly F (account Rep) made a decision to really look at my loan and treat me like human being. She was able to calmly explain what my situation was and remedy it. I still recommend new city funding as a secondary loan provider as long as people like Beverly F continue to work there and take pride in helping people like she did with me. Joe.
CA
Carlton Agudio
I have never had good credit, but I have dealt with several finance companies. For the first time in my life I had a great, not good, but great experience with account representative Beth Ann. She was courteous, polite, professional, and most of all she cared about me as a customer. I have a great experience with New City Funding because of her, and I appreciate her!!!!!!!!!! New City Funding, thumbs up!!!!!!!!!!!
SH
Shane Cody
During my 3 year loan procress through NCF Beverly has been an outstanding agent, always helpful and friendly and goes above and beyond to accommodate my needs. Always outgoing and friendly, she brightens my day. Dealing with bills over the phone isnt normally an ideal that most people try to avoid but Beverly definitely has me looking forward to making my payments. Keep up the great work!
LA
lauren lidel
Beyond rude is an understatement. You can NEVER talk too anybody above porchea or Beverly which BOTH need desperately to go back and learn how to speak to people along w the WHOLE 2nd floor. I called BBB on them due to how they handle customers and money. This place is a sad sad joke! DO NOT FINANCE THROUGH THEM!!! Try to go somewhere else if you can!!!!
DA
Dale Daignault
Called to make a payment which I usually do online.. Rick was my representative and what a wonderful personality and kind man he was. Making my payment was actually a pleasure. Thanks again Rick! 6-14-17 Dont know why my grandsons name and photo is showing but I am Judy and the recipient of such great respect and representation from a great company.
TE
Teaira Cooper
New city funding is the best bank I could have went with to help me with getting my car..every time I call I always want to speak with Mrs. Beverly she always makes me feel secure with my loan and keeps me on my toes when it comes to my payments. Having someone like her available for me to contact when it comes to my car is a blessing and then some!
FR
Francesca Daws
I absolutely adore Beverly. She is the most helpful kind person i have ever spoke to. When my husband was out of work and my son was born she helped me out much by working out a payment plan for me. She is always cheerful and i have has my account since august of 2015 and i will not deal with anyone else bc of how amazing she is
OM
Omar Rodriguez
Ms. Beverly is an amazing customer service rep. She is always very professional, polite and willing to find a way to make things work. She truly cares about people and focuses on working with customers to find positive solutions. I always appreciate her effort and positive attitude. EVERY COMPANY NEEDS A MS. BEVERLY!!!
DE
Deborah Babcock
I must tell you my son had a loan through New City Funding. His rep was B. Bichmo she was the greatest really knows her customer service. We had a few struggles and she was very courteous at all times and understanding. I feel I found a friend at New City Funding Hats off to you Bethanne I would recommend to others
MO
Monica Martinez
Great customer service especially Miss. Beverly, its always a pleasure when she calls, shes so helpfull and understanding, she treats me like family and she even remembers my name, its funny cuz my husband is the one that has a loan with them. To me thats just great customer service!! Thank you Beverly!! God bless
MI
Mikhail Saffron
This has been my first car loan and I can say that choosing this bank for financing me has been a great experience and everyone representative I speak to is very professional. Yalary my account manager has given the best quality service that I can ask for, I recommend this bank to anyone looking to get financed.
RU
russell teasdaler
Great company. Been with them for 3 years. Rick A is awesome guy he Goes above and beyond for his customers because of Rick I will use this company for any future car purchases. Thank you every much for the his help. out of the loans I have in my past life he goes above and Beyond thanks for everything!!
TY
Tyler Cratsenberg
My experience with New City Funding has been spectacular. I have been working with Beverly with paying off my car loan and she is the kindest person I have ever spoken to, she is always so friendly whenever I call and always helps me with whatever I need. Beverly thank you for being such an amazing person.
KO
Kontour k
New city funding is a great loan company, I would recommend them to anybody looking for a loan. One of their agent Bruce M. Was very helpful and professional when dealing with my account. Also Bruce made my experience with New City Funding great. I would definitely do business with New City Funding again.
CA
carrie R
This company has rude customer service agents. Then i call to pay my bill an they charge my account not the full amount an i have to call them back to pay my full amount bc there agent messed up. These agents are very rude an i have spoken to 3 different ones. If i could change my loan company i would.
JU
Justin Gately
I have had such a wonderful experience dealing with Beverly @ NCFC.. Not only has she been extremely helpful, but empathetic during hard times. In all my experiences dealing with all types of companies; there has never been anyone as kind and willing to go above and beyond.. Thank you so much Beverly!!
MI
Michael Apaliski
Bethann at new city funding is the greatest. From day one she has always taken care of me. If anything comes up she is right on it with a solution. Bethann is always in a great mood and always has nice things to say. I will always talk to new city funding for my car needs. Thanks Bethann your the best.